Address: | Mumbai City, Maharashtra |
Airtel is bad
Hi I lost my phone - airtel card [protected] is my airtel num. I called the call center and blocked the card .
One of your boy whose num is [protected] calls me on 21st and say he will issue a new card and deliver to my place. He said he will be coming by noon but without informing he came in the evening where we the had left from the place .He got late coz he dint not knew the place . Next day he said he will come for sure since now he is briefed by my dad . again he came late at 7.45pm .He did not inform . I called him and asked him he said he was stuck at grant road.
My dad gave him the right documents but without a proper check and information he asked my dad to gv his documents and number will be activated by next day morning 9am. two days card was not activated. Again I called him for the same he said wrong documents are submitted so num is inactive . He did not even call me .Why do I have to call him again and again . Next day he came and collected the documents today my num should be active by 9am but still not working .
Its really sad to say the standard of airtel is gone down and not customer centric any more . Only good in ball talks . I m not gonna pay i single penny for this month . I would like to close this number permanently . Im am suffering since 7 to 10 days just because of some lame reasons .
you lost the trust . I will never recoomand any on eto buy airtel. Was this information helpful? |
We would like to inform you that your concern listed 28 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
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