APRA AUTO is no less than a cheat, fraud and above all poor service provider. i gave my car to APRA for repairs with an estimate of around 12K. The delivery promise was within 10 days. Finally after 10 days i started enquiring. By that time they already revised the estimate to 24K by suggesting that the apron also need to be changed.
After number of calls to Samarth and pradeep kharabanda, who kept on extending the time lines by 1 days at a time, i finally landed up at the service center taking a day off from office. I was in the workshop for the entire day ensuring that the car is delivered. Finally late evening the car was delivered. As i drove back home, i realised that the car is still not in shape and there is lot of noise in the front wheel.
I drove back the next day which was incidentally saturday and spoke to Samarth for taking a road test and put the car in order. But nothing happened and finally i called up Mr. sharma, who is currently the MD of the unit. He sounded very supportive however nothing much was expected and they again failed to deliver on their promise. Finally they went ahead and raised additional bill of 1K.
After spending nearly 25K, the car is still not in shape. I have finally decided to see my road side repair shop tommorow to figure out what is the real problem as its no point going back to APRA as they are CHEATER and have no moral value. They are not service provider, infact the treatment they give to customers are by no standard proffessional.
Looking forward for way forward as i have really lost trust in autorised service center.
Rgds
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apra auto — NO STATEMENT OF OUTSIDE EPF OFFICE
SIR,MY NAME IS MANOJ KAJAL I AM WORKING IN APRA AUTO IN GURGOAN MY PF NUMBER IS HR 25065/0454 PLS GIVE MY PAIMENT
REGARDS
MANOJ