[Resolved]  Apra Auto Gurgaon — excess charge at the time of accidental claim

Dear Sir/Madam,

SUBJECT:-mISSING OF STUPPNY FROM CAR NO.-HR26AR4123.

This is regarding the abovesaid subject.
I handed over my car in your service station for the repairing on 1st of November, 2008 and collect it on 12th of november, 2008.

For collection of my car I was come from my office, I was in hurry so that could not able to check my car accessories properly.
But on the next day when I checked my car found two items missing in which the one is the bigger item i.e. the spare stuppny.

Immediately, I informed about this missing item to your employee Mr. Jayant (mobile no.-[protected])who was looking my case.
Now, already foour days has gone after informing about this missing item, but I have not received any proper feedback from your side about this matter.

Everyday I am driving on risk.If anyone of stuppny got punctured on the way then I will be in trouble because my route is FBD-GGN.

SO YOU ARE REQUESTED TO TAKE THIS MATTER SERIOUSLY AND SOLVE THIS AS SOON AS POSSIBLE ON URGENT BASIS.

DETAILS OF THE CAR GIVEN BELOW:-

CAR NO.- HR26 AR 4123

WARM REGARDS
BIJENDER PANCHAL
MOBILE NO.-[protected]

Dear Sir, Dated 23rd November, 2008

This mail is in continuation to the previously mailed four emails as yesterday I called your APRA Service Center, Gurgaon, Haryana., for the delivery of the car but again I received the same reply that the car will not be delivered today as the survey of the car is still pending, I am not able to understand why the inspection of the car is to be get done again and again while the delivery of the car is to be done, on 04th November, 2008 car inspection was done, on 11th November, 2008 again the car inspection was done, and now again I (on 22nd November, 2008) was told that the inspection of the car is to be done, your this activity made me mentally upset and make me mentally force to knock the door of CONSUMER COURT.

I am not warning you but its truth that your activity of not existing on the commitment and misguiding make me to do so. As you people again and again postponed the delivery of the car having registration no. DL2CN9286. Till date I haven’t received any reply of any email from your side. Please reply with the answer.

Hoping with no hope for positive response from your side.

Thanks & Regards,

Suresh Chand
[protected].

Dear Sir / mam

My friend Deepak Kakkar bought Alto LXI ( Temp HR-99 ECHQ / 6900) from your showroom. He is having technical problem with the car balance. When it goes to 70-75 kMP then it starts to give heavy vibration during running. It has been tried to repair in your workshop twice, but still there is no good result. Even the mechanic has told to my friend that he is not be able to repair this problem. Remember this problem can cause to accidental death. Who is going to take the responsibility of this??? Please look into the matter. Its very dangers. Waiting for your kind response. Please reply me on the given email id or you can call me on the given no. Waiting for your kind response.

Thanx & Regards
Satyavrat Sharma
Mo. [protected]

maa chod de saalo ki


unki maa ki

hi,

Can someone tell me whats the outcome of putting complain here? Who reads it and what actions are taken? Or it is mere satisfaction just to post the complaint by consumer.