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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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65%
Complaints
23
Pending
0
Resolved
15
I hereby share my bad experience with apra auto service staion regarding their commitment against the order. dated 16-3-09 I called to apra motors and request the store representative to book the floor carpet for my car alto. They confirmed me that bring your car on this weekend 20/03/09. Incedently my car service was also due and I thought that the same time I would get done all the work together and make my plan accodingly. Yesterday morning when i called the apra motors and asked for the carpet, he confirmed that the carpet is booked for you and please drop the car by evening but when i reached there, the representative refused that sir we dont have the carpet today (I came to know that they heve used it for another car) you will have to book again and come after 3 or 4 days. I was shoked to hear that, It is totally vanished my plan (Long drive) for the next week. Due to this I couldnot get my car sevice also. It was first time i visited apra motors otherwise i was regular customers of Pasco automobile.
We cannot trust on them now. I am also going to address this issue to M/s MARUTI UDYOG LTD.This is toatally unacceptable to the customer.
Regards
Amit Dhiman
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