[Resolved]  Asus — repairing

Dear Sir
My name is Gobind kr. Sharma. On[protected] I have given my motherboard of ASUS Company to their authorized service center at guwahati for repairing, it is in warranty period. They have told me that the problem will not solve at Guwahati it will sent to Bangalore to solve the problem and it will take one week to solve come from Bangalore. I had call them after one week to know the status of the board but they told me that your board is not yet come and it will take one week more to correct the problem and came at guwahati. When they told me like this I was say ok, but when I call them after two weeks latter they told me the same statement then I want any phone no. or E mail id of Bangalore service center to know the status but they were not given me any no. or id . Now it is twenty days over but still I have not get my motherboard back. When I give the board to the center they give me one material receipt in which they give
DS No.: D19002002
Product Type: MB
Model No.: P5RD1-VM
Barcode SL No.: 62MOAC164446
Remark: processor
Sir I am computer student so it is a big problem for me, my classes’ continuous going but I am not able to understand the exercise due to lake of practice. so I have also demand for compensession from the company or from the service center. So it is kind request to you please help me.
Thanking you
Address of service center
COMPUTER CLINIC
WAHED HOUSE, 2nd FLOOR
Opp. VOLVO(ASTC)Point
Ulubari, G.S.Road
Guwahati -781007
Phone:[protected]
ASSAM



My address
GOBIND Kr. SHARMA
QTR NO:72-B, BG COLONY
PO: New Bongaigaon
Dist: Bongaigaon
Phone: [protected](M)
[protected]R)
ASSAM
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
 
2 Comments

Comments

trouble in my dvd writer then go to customer care and they can't give me the solution. I'm in bangladesh. My model is F82Q...my e-mail:-
i.[protected]@ymail.com
contact no:[protected]...please give me my solution

Asus mobile Overheating

Hi ASUS, My modle set is ASUS ZENFONE C. Phone is overheating . This problen is teasing me too much. I am very disappointed by you ASUS. I hope you will solve this problem and I will get the better update in my phone...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Asus India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    1255
    Pending
    0
    Resolved
    144
    Asus India Phone
    +91 85 5423 8449
    Asus India Address
    18-474, Lakshmi Towers, Old Town, Anantapuram, Mumbai, Maharashtra, India
    View all Asus India contact information