Asus — Faulty Product supplied and not yet replaced

Address: Pune, Maharashtra

Hello,
I had bought Asus K55Vm laptop from Lee Computers Pune on 16Dec2012,after reaching home i examined the laptop and found the Esc key of the key board of the laptop was broken,i called immediately to the shop but by then it was closed so the next day morning i went to the shop narrating the shop owner the situation of the laptop but it was in vein as he put the blame on me for braking it and told me that he cant do any thing about it and told me to go to the service center,so i did as said,i submitted it in the service center which is by the name Rashi Peripherals Pvt Ltd. M.G.Road Pune,and the laptop got approved for as dead on arrival and i was assured that i would get a new laptop back in a couple of days.Its been 10 days now and i still haven’t got my laptop back,i call almost everyday just to be dissapointed by their answers.following are the details of the laptop,
Model:-Assus K55VM-SX086D
Sr.No:-C4N0AS53073916E
Atif.Chaugule
[protected]
[protected]@yahoo.com
Thank You