[Resolved]  Asus Motherboard — no response from service center as well as company

Address: North 24 Parganas, West Bengal

i am partha paul.. i have purchased a motherboard in the month of june. (10th june 2011)
in the month of july i faced an issue regarding LAN. i placed the motherboard in the service centre on 8th july... the delivered the motherboard after 15 days.. but when i placed it in my machine i did not see any changes regarding problems.. again i placed the motherboard in the service centre on 30th july.. and they returned the board on 8th august... and this time again i did not see any changes.. all the prblms are same.i requested to them to replaced the board but they did not respond.... i want to know that if a reputed company like ASUS didnot cooperate with their customer then how can we keep faith on them... i need a permanent solution against this problems..


partha paul

[protected]

DEALER NAME : RAJ INTERNATIONAL,BARASAT, [protected]/[protected]
BOARD MODEL NO: ASUS P5G41T-MLX3
BOARD SERIAL NO: B4MOAC077408
DATE OF PURCHASE:10 JUNE 2011
1ST SERVICE DATE:08/07/2011
2ND SERVICE DATE:30/07/2011

i am attaching all the service records...
+3 photos
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Asus India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    1255
    Pending
    0
    Resolved
    144
    Asus India Phone
    +91 85 5423 8449
    Asus India Address
    18-474, Lakshmi Towers, Old Town, Anantapuram, Mumbai, Maharashtra, India
    View all Asus India contact information