[Resolved]  Asus — NEED REFUND

Address: Satara, Maharashtra

Hi ASUS,

This is to inform you regarding the Service providing by the service center of ASUS laptop in DISTRTCT SATARA, MAHARASHTRA PIN code-415002

I have bought a new ASUS laptop from the SATARA in the month of JULY 2012 in working condition and suddenly after a period of one month it stared giving me trouble.

MODEL number: X53E
Complaint no: 7533713

Firstly, the problem started with the touch pad, it was not working properly.

Secondly, the laptop did not get boot in the initial stages.

Thirdly, the charger point in the system was completely gone as it did not give the charger to make enough charging so the battery was at the stake. The charger indicator was partial working at times but most of the time it did'nt worked at at ll.

IT WAS COMPLETELY DEAD PIECE NOW. ITS OF NO USE TO ME.

I Have given it for repairing after sometime. Although it came back to me finally after a long period of time but the condition got worst.
The fitting was improper in the panel, they have used over sized screws in the keyboard which ultimately made a hole on both the sides in the base of the laptop.

Through this complaint I would want you tell ASUS that I want a complete refund of the price that I have paid in buying the laptop as my whole office work was all gone for a toss. I am now stuck in the middle of my work and already had a loss in my business.

Kindly come and collect your assist and refund my money ASAP.

Kindly contact me ASAP on my below mentioned contact details:
Name Feroz khan
Cell number: [protected]
Address: SATARA, Maharashtra
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Aug 13, 2020
Complaint marked as Resolved 
 
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