[Resolved]  Auto Rickshaws in Thane — Overcharged, obscene and abusive

This is really the state of Autorickshaws and its drivers mulund checknaka onwards on your way to thane. I am a woman, working in Majiwada Thane for a year now. I take a rickshaw to thane from mulund checknaka. There are these autorickahws lined up much before the checknaka shouting out to passengers to get into their rickshaw. Once or twice i took tem to realize they are obscenely charged and their meters are forged. Haven spoken to a few city autorickshaw drievers i was told that these people play the Checknaka RTO to place their rickshaws much ahead of them and hence recover it from passengers. Looking at this most city rickshaw drivers have followed suit and played along with their meters. On the way while we cross check naka they shout out salutations to the traffic police to show their influence. Whene ever i have pointed it out to them that the meter is fast than what should be usual they hurl back abuses as they know no one will touch them or bother them. There have been times when i have tried to involve check naka police but all they do is ask him to take the normal fare and go. In turn these drivers challenged me saying " i need to remember that i is this route that i will be taking every day and they shall see to things. Reasult i travel each day with a danger just because i choose to be on the right track. If that is how every woman is going to feel insecure about just travelling to my place of work. i am ashamed that i live in a country where we preach women are to be respected.

I will wait for you update for the due coruse of action that you take this issue. Believe me, i challenge you to take a surprise check of the rickshaw metres and of the rickshaw driver licenses, Badges and Uniforms. Though there are certain police check happening on special days at checknaka but they end up giving into the autorickshaw drivers. This clearly shows there may be some merit in the situtation that i highlight.
Please do not revert to me with whose section/area it falls under and where should i voice myself. I havemade a complaint with the biggest consumer body in the country today if you cannot have a resolution i dont think any one can.
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Aug 14, 2020
Complaint marked as Resolved 
 
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This is to inform you that an autorickshaw driver refused to ply from Padwal Nagar to Raheja Garden (Near Teen Hath Naka) on 20/05/2014 at 10.30 am. I need to take my mother to doctor for right leg treatment urgently. I told him about the RTO Complaint but he made fun of me and was very adamant. Aslo, he told us that he will have breakfast first n then will think of carrying us until then u have to wait for him. Since, I was in hurry, I told my mother to wait there n brought another rickshaw to carry her to the doctor.

The driver was also not in his uniform and not carrying license or badge. Request you to take strict action against him.

Rickshaw no. MH 04 AR 6678.

Hoping to do the needful asap.

Ashish Chavan
[protected]

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