Axis Bank Complaints & Reviews

Zoom tv had organised a contest- Pen utao Duniya Hilao contest. I had submitted the story in required format and completed all the formalities.
Xontest details can still be viewed in the website www.zoomtv.in

The results were to be announced in July. But they kept on postponing saying that they have received lot of scripts.
But finally in the month of November they declared on phone, when called, that they are not going to announce results and contest is declined. No employee in the office is ready to answer the calls.
I think they have just stolen the stories from us and will make use of them.
Kindly help us out in this.. What was the reason for decline in the contest?
Our efforts went in vain.. Sheer waste of time...

Zoom tv is a BIG CHEATER and FRAUD...

Despite my name being PUSHPARAJ K P, the bank had splet it wrongly in the credit card issued as PUSHPARAJ K -

As I took up the matter with the credit card wing, they demanded documents in proof and I sent them almost a month ago. I had registered this matter with their customer care also.

However, I get the same response from the bank repeating the old story of sending documents...

In fact, I have a three-year old SB account with the bank with name as PUSHPARAJ K P., which is also my salary account. In fact, I have a DMat account also with the bank in the same name. I wonder the bank people does"nt look into the merits of a complaint but simply prolong the issue.

They say I may use the credit card and have given the pin and instructions to use this... I feel, by using the card, I would be doing a wrong thing, as it is NOT ME..., in strict terms...

Do the bank want me to use a wongly splet credit card and cheat the public for a mistake on thier part...

Pushparaj K P

Hi,
I have taken a personal loan from AXIS Bank in July2006 of rs 2 lacs(Loan Account No-[protected]) and they promised me to give me 1% cash back in written. I am continuing paying the EMI. I am not a defaulter either. But till now, I did not got any cash back.I write them again n again and nothing seems to be happem.
below is the communication chain held:
Hi,

I am writing again n again and nothing seems to be happen from last 3-4 months.

Can you please let me know, when i ll get my cash back.
I am very much dis-satisfied with the services, you ppl provides.


Thanks,
Monika Gupta
- Hide quoted text -



On Fri, Nov 21, 2008 at 5:08 PM, Monika Gupta <garg.[protected]@gmail.com> wrote:

Hi Ms Sumita,
its again allmost 15 days passed and nothing happen till now.
Please let me know are you able to handle this or not,

I had started communicated to you since Sep, 16 and today is 21Nov, but my case is still at the position as it was earlier.. I am not at all satisfied with the services of your bank. Either I want my money or I ll go to consumer forum.

Thanks,
Monika

On Thu, Nov 6, 2008 at 5:26 PM, <Customerservice.[protected]@axisbank.com> wrote:



Dear Ms. Gupta,

Please refer our teleconverastion a while ago. Request to kindly wait for another some time.


Thanks & Regards
Sumita Dang
AXIS BANK LTD
4/6B, ASAF ALI ROAD
NEW DELHI-110002



-----"Monika Gupta" <garg.[protected]@gmail.com> wrote: -----


To: Customerservice.[protected]@axisbank.com
From: "Monika Gupta" <garg.[protected]@gmail.com>

Date: 11/05/2008 10:43AM

Subject: Re: Deatils of personal Loan


Hi,

It's allready 3 weeks passed away, How much more time you people require to get me the details, I wanted.

This is very unsatisfactory the way, u people deals with your customers.

If my issues does not resolved now, I ll exclate the issue either of your supperiors or consumer forum.

Thanks,
Monika Gupta
[protected]


On Fri, Oct 17, 2008 at 5:07 PM, < Customerservice.[protected]@axisbank.com > wrote:



Dear Ma'am,

We regret the inconvenience caused to you.

It would take another week's time (approx.).

For any queries/ clarification please feel free to call us at our customer care numbers[protected].


Thanks & Regards
Sumita Dang
AXIS BANK LTD
4/6B, ASAF ALI ROAD
NEW DELHI-110002



-----"Monika Gupta" < garg.[protected]@gmail.com > wrote: -----


To: Customerservice.[protected]@axisbank.com
From: "Monika Gupta" < garg.[protected]@gmail.com >

Date: 10/15/2008 03:58PM

Subject: Re: Deatils of personal Loan


Dear Ms Dang,
Its allmost 25days has been passed, neither I got your email nor any phone call.

Let me know, the status of my issue.


Thanks,
Monika


On Tue, Sep 23, 2008 at 2:11 PM, Monika Gupta < garg.[protected]@gmail.com > wrote:

Dear Ms Dang,

I am still waiting for your reply.If i dint get the reply I will exclate the issue.


Thanks,
Monika


On Thu, Sep 18, 2008 at 4:54 PM, Monika Gupta < garg.[protected]@gmail.com > wrote:

Dear Ms Dang,

I am surprised, how can you say that I am not entitled for cash back...

When I was taking loan tht time your bank executive tell me that I will get the 1% cash back after completion of 1 yr. And infect today also, I called up your customer care no and they were telling me that cheque will reach me within this month and now you are telling me that I m not entitled for tht.really surprising...

Either you or your executives are not sure about their statements.

Please let me know, what is this all about?

And the statement, you send me, dont reflect that I am having any debit balance of rs-8/-, let me know, how this amt comes up or the transaction for which its is debited.

Hope to get an early and accurate reply.

Thanks,
Monika


On Thu, Sep 18, 2008 at 3:06 PM, < Customerservice.[protected]@axisbank.com > wrote:



Dear Ms. Gupta,

Your loan account number is [protected] .

I am enclosing the soft copy of your loan account statement. In your case teh cash back is not applicable as your EMI amount is Rs 6885/- but we are getting the credit of Rs 6884/- through the PDCs given by you.

Also, as on date there is an overdue of Rs Rs 8 in your loan account. Request you to kindly deposit the same in any of your nearest branch.

For any queries/ clarification please feel free to call us at our customer care numbers[protected].


Thanks & Regards
Sumita Dang
AXIS BANK LTD
4/6B, ASAF ALI ROAD
NEW DELHI-110002



-----"Monika Gupta" < garg.[protected]@gmail.com > wrote: -----


To: Customerservice.[protected]@axisbank.com

From: "Monika Gupta" < garg.[protected]@gmail.com >

Date: 09/17/2008 07:55AM
Subject: Re: Deatils of personal Loan



Dear Ms Sumita Dang,

I think, you did not read my previous mail carefully, I allready mentioned that I did not provide the loan account no and FYI no file no.

You please let me know, How can I have all the info(Loan account no, welcomekit, and cashback). I am only having this much info tht EMI is deducted ffrom my HSBC Saving account.

Please let me know the details.

Thanks
Monika


On Tue, Sep 16, 2008 at 8:27 PM, < Customerservice.[protected]@axisbank.com > wrote:



Dear Ms. Gupta,

Thank you for writing to AXIS Bank Ltd.

Request you to kindly confirm the loan account number or file no. to check the details.

For any queries/ clarification please feel free to call us at our customer care numbers[protected].


Thanks & Regards
Sumita Dang
AXIS BANK LTD
4/6B, ASAF ALI ROAD
NEW DELHI-110002



-----"Monika Gupta" < garg.[protected]@gmail.com > wrote: -----


To: customerservice.[protected]@axisbank.com, karan.[protected]@axisbank.com
From: "Monika Gupta" < garg.[protected]@gmail.com >
Date: 09/16/2008 02:45PM
Subject: Deatils of personal Loan



Dear Sir,

I took a personal loan of rs 2, 00, 000 from Axis Bank in Aug, 2007.

Till Now, I did not get any welcome kit as well as my 1% cash back amount.
Even till now, I dont have been provided with Loan account number.

Please look into the issue and provide me the same ASAP.

For your reference, EMI is deducted from HSBS bank and Loan is in the name of Monika Gupta.

Hope to get an early reply.

--
Regards,
Monika Gupta
[protected]

Hi, i have saving account in axis bank & when i checked my balance they have deducted 135 rs from my account written as Consolidated Charges.plz help me to get my money back, these banks are deducting innocent peoples money from their accounts wihout telling peoples

Mukesh garg
[protected]

I was applied for housing loan from Axis bank. I have paid Rs 750/- for processing the request. Below mentioned alphanumeric no is the reference no of my request.

Ref: RAC/PH/09-08/ASLKOL/13225/37/KOLKATA/07-08

Now suddenly after 3 weeks of processing I got message from their authorized person that whole process has been cancelled due to some reason.

"What is the reason no one is know"

I got a parcel on 10 October with below mentioned reason-

***Your request has been decline for "NOT MEETING THE BANKING GUIDELINES" and as per the Bank's internal policy we are unable to offer you a loan at this point of time. ****

This is so insulting & harassing, still I want to know the appropriate reason, whereas no Technical & Legal process has done for the Property and all valid documents are provided.

I had given complain email to their hihger Authority but they didn't give me any reply.I am giving you copy of email below..


To
Smt. Kakoli Majumdar,
Senior Vice President (Compliance),
Zonal Head,

Eastern Zonal Office,
1st Floor,
5 Shakespeare Sarani,
Kolkata 700 071


Dear Madam,

On 10 th October i had sent a mail to Mr Sh. Anindya Sen regarding my complain but still i didn't get any feedback. Complain is already written in below mentioned mail.

Hope I can expect proper answer from your end. Waiting for your early response.

Thanking You,
Soumitra Sa
Mobile No-[protected]


To
Sh. Anindya Sen,
Vice President,
Eastern Zonal Office,
1st Floor,
5 Shakespeare Sarani,
Kolkata -700 071.

Dear Sir,

I was applied for housing loan from Axis bank. I have paid Rs 750/- for processing the request. Below mentioned alphanumeric no is the reference no of my request.

Ref: RAC/PH/09-08/ASLKOL/13225/37/KOLKATA/07-08

Now suddenly after 3 weeks of processing I got message from your authorized person that whole process has been cancelled due to some reason.

"What is the reason no one is know"

I got a parcel on 10 October with below mentioned reason-

***Your request has been decline for "NOT MEETING THE BANKING GUIDELINES" and as per the Bank's internal policy we are unable to offer you a loan at this point of time. ****

This is so insulting & harassing, still I want to know the appropriate reason, whereas no Technical & Legal process has done for the Property and all valid documents are provided.

Please let me know where is the problem? Why Axis Bank has been cancelled my loan?

I am expecting proper & valid answer from your end otherwise I am going to take necessary action against this.

Thanking You,
Soumitra Sa
Mobile No-[protected]

Please issue a duplicate ATM PIN No. as I have missed it and not able to access my account through ATM.

its regarding the service asked for the bank details 2 be send on e mail address every month but its going 2 be two months now i havent received anything and i am working in a gulf country after sending lots of e mail regarding this on the branch i never got any feed back frm there my ac is in mira road branch mumbai

No Balance Correction of My Credit Cardit No.[protected] .I am alredy Time to time send mail at your custmor service center, But asusual (Format) Reply to me.But no Actual Correction.Therfore I am Last three or four Months no purchasing at your credit card.
Problem:- Opening Balance C/F Showing in my Credit card .When I am alredy time to time Payment for purchasing amount. But in my Statement showing Balance Amount +Interest+Service Tax.Present time Showing 3500 Aprox Amt.This is Worngly Amount .
Please Correct the Statement Amount Or Surrender The Credit Card.This is my Last Mail Sent to you.

Please solve the my problem Or Surrender the my credit card.I request to you please no reply asusual (Format) type at your side.Or Please Call to me in my Mob.No.[protected] or [protected].

With regards

Soma Deva Mishra
Card No.[protected]
Allahabad (U.P)

Hi...

Axis Bank is one of the work banks I have been assoicated with. Customer care virtually does not exist !! There is no number where you can actually dail into and speak.
I purchased a Car, and Axis bank has provided finance to it. I signed ECS. It is now 5 months, and they have not got the ECS right. Last month, a Collection agent called me for the 3 months due money. And they claim that I am a defaulter.
I wrote a mail to the customer care, no response so far.
Question. If ECS does not go thru on a specific date, where there were enough funds in my bank account, then how can they call me a defaulter?
I requested that I should get a call from Bank not Collection agent.
Inspite of all this drama last month. The same continues this month also.
This is a nightmare

From
Shakuntla Devi
House No 41, Pkt H-19, Sector 7
Rohini, Delhi-110085
18/11/08
To
The Manager
UTI Bank Ltd
Sector 7, Rohini, Delhi
Dear Sir,

Re: S/A [protected], Levy of Charges for Minimum Balance

This has reference to my application filed in your Branch on 07.11.2008. However, I find that you have not reversed the Charges till date.

1)This is to again inform you that average quarterly balance during Sep, 2008 exceeds the minimum specified as given below:
Period Balance No of Days Amount
01/07/08-04/09/08 5084.00 33 335544.00
05/09/08 8084.00 1 8084.00
06/09/08-08/09/08 5524.30 3 16572.90
09/09/08-23/09/08 30524.30 15 457864.50
24/09/08-30/09/08 31367.00 7 219569.00
TOTAL BALANCE 1037634.40

Hence, no QAB Charges are leviable for Sep 2008 Qrt

You have charged Rs 842.70 to my account on 29.09.08 for not maintaining minimum Balance. In this respect, I submit as under:

2)I had always maintained minimum balance in the account . I always maintained substantial balance which can be seen from the account.

3)I had made FDR of Rs 15000/- on 23.01.08 vide FDR No [protected] from the above account, due to which the balance fell down below Rs 10000/- for the first time since opening of the account.

4)I am a Senior Citizen aged 72 Yrs and am not aware of your changing rules.

5)My family members also have other accounts with your Branch eg [protected]

I had opened the above accounts on pursuation by the earlier Branch Manager at the time of opening of Branch. I have deposited Rs 25000/- on 9/9/08 immediately on coming to know the above requirement. After this Deposit, the average minimum balance for the Qrt ended 30.09.08 was not below 10000/-

The levy of such huge charges would be a great on hardship on Senior Citizen like me. Hence, you are requested to reverse the same, so that I can continue to have account with you. I would keep the minimum balance in future.
Thanking You
Yours Faithfully


(Shakuntla Devi)

my passward and id cant login in i connect banking services, i apply login many times but i can not login, please give me some suggestion and login to me again to i connect
my accunt no.[protected]

On 20th Oct i tried to book a e-ticket through IRCTC using my Axis bank debit card.
Totaly 4 attempts i have made. But all the four become failed transaction when after i gave my password for debiting the ticket amount.
But 3 of the trasactions i have been refunded, but for the 4th transaction, even i have not been issued the ticket, nor refund.

But in my IRCTC account, the particular transaction neither displayed as failed transaction not ticket booking.

This seems to be the un authorised debit from my account.
Kindly take necessary action.
My Account No. : [protected]
Particular transaction ID : ICONN/6214226/[protected]/201008/1

Sir,

I went for ticket booking in IRCTC website on 20/10/08 through my Axis Bank debit card . Ihave attempted four times to book a ticket. Every time when I am trying to pay for the ticket server was hanged and the transaction was failed.

I was repayed for the three transactions and till date i have not been paid for the fourth transactions. I have not been issued neither the booked tickets nor payment.

Kindly make necessary arrangements to get payment

Transcation Id : ICONN/6214226/[protected]/201008/1 for the amount of Rs. 370.24.

Live example of phishing bank account details
Hey people… Be alert and careful.
Don’t access the link and enter your Customer ID and Password..
Link provided is a phishing website..

I received the below email stating that there is some illegal activity going on in my Axis bank online account.

//**********************************
From: [protected]@axisbank.com
Subject: Security Alert!: Transaction Activity in Your Account!
Date: Thu, 6 Nov 2008 13:55:16 -0800
To:



Security Alert:
Attention! Your AXIS Online Banking Account has been violated!

Someone with IP Address 81.102.72.19 tried to access your personal account!

In accordance with Axis Online Banking User Agreement and to ensure that
your account has not been compromised, access to your account was limited.

Your account access will remain limited until this issue has been resolved.

Please follow the link below to resolve this problem:
https://www.axisbank.com/security/resolve=acct

Thank You.


Accounts Management As outlined in our User Agreement, Axis ® Bank will
periodically send you information about site changes and enhancements.
Visit our Privacy Policy and User Agreement if you have any questions.

//*************************

Link provided leads to a Phishing web site, asking for your Customer ID and Password.

So people be alert and careful.

DEAR SIRS,

I, KESHAV RAJ UPADHYAY,

CUSTOMER ID[protected] WITH "SALARY POWER" ACOUNT NO.[protected], AT YOUR 'VILE PARLE (EAST), MUMBAI 400057, BRANCH, '

FORGOT MY ATM DEBIT CARD PIN NUMBER FOR TRANSACTION.

I TRIED WITH VARIOUS COMBINATIONS BUT I THINK IT MAY HAVE GONE LOCKED.

THEREFORE, MAY I REQUEST YOU TO KINDLY HELP ME IN THIS REGARD AT YOUR EARLIEST AT MY
E-MAIL id. BELOW-----

1. [protected]@gmail.com
2. [protected]@yahoo.co.in


PL. NOTE: CURRENTLY I AM NOT ASSOCIATED WITH "SHREYA LIFE SCIENCES Ltd, 301/A PERIERA HILL ROAD, ANDHERI E, MUMBAI-400099,

MY PRESENT ADDRESS IS AS FOLLOWS:

KESHAV RAJ UPADHYAY,
GOLAI NO-1,
P.O. DIGBOI,
DIST- TINSUKIA, (ASSAM)
PIN-- 786171

THANK YOU

I Am Nitin Aggarwal Prop. Of SiliconSolutionS. I Have Opened One Account In Axis Bank On Responsibility Of Ms. Rachana ( Sales Manager In Axis Bank Rohini) ([protected]).
Now, Bank Continuous Charging Me Lots Of Charges Without Any Reason And Nobody Have Answer Of These Charges. Even Than Branch Manager Ekta Kukreja Also Don’t Know What The Reasons Of Charges. They All Continuous Do Wrong Commitments With Customers For Just Opening An Account In Their Branch.
In Starting Of This Case Ms. Rachana Came My Showroom For Opening A Current Account In Her Branch . That Time She Promise Lots Of Things & Thoughts For Just Opening Account. But By First Day Bank Not Provide Me Least & Essential Services For My Firm & Continuous Charge Lots Of Amount Without Any Reason Till Date.
Now, I Totally frustrated With Axis Bank. Now I Have To Take Help Of Consumer Rights & As Well As GRIEVANCE REDRESSAL CELL.

Nitin Aggarwal
[protected]
[protected]

A FRAUDULENT PURCHASE FROM MY AXIS DEBIT CARD HAS BEEN MADE OF AMOUNT RS7302
A fraud purchase has been made by my card
1 OF amount Rs7240 i:E RS 2000, 3340, 1400, 500
2. on[protected]
3.MERCHNDISE SIGNATURE OF AMOUT 3340 RS PURCHASE DOES NOT MATCHES WITH THE ONE I DO, I HAVE GOT THE PHOTO COPY OF THE SLIP AS A PROOF
4. HE WAS AN AXIS BANK CUSTOMER
5. THERE WAS NO CCTV CAMERA AT MRIGNAYNI, NEW MARKET, RACE THE CULPRIT
6. I LOST THE CARD AT THE ATM MACHINE


LIABILTY ON PART OF AXIS BANK

1.DEBITVISA MASTER CARD ARE NOT PIN PROTECTED DURING PURCHASE
2. NO CCTV CAMERA AT NEW MARKET ATM,
3. EVEN AFTER SIGNING THE CARD AT THE BACK, NOT THE LIABILTY OF SHOPKEEPER
4. TRANSACTION AMOUNT SHOWN FOR MORE THE RS 5000
5. ZERO LOST CARD LIABILTY AT THE TIME YOU TELL THE CALL CENTRE PEOPLE, EVEN THOUGH THEY ARE NOT PICKING PHONE FOR 15-20 MIN
SAME PROBLEM IS NOT FACED BY ANY BODY IN THE FUTURE, I HAVE ALREADY GIVEN A WRITTEN COMPLAINT AT AXIS BANK M.P NAGAR BRANCH AT, BHOPAL (M.P), BUT STILL NO REPLY, CREDIT CARD DEPARTMENT VIA MAIL, BUT NO RESPONSE


Varun Chandekar
[protected]

dear gentelman,

i had applied the pan card for my brother through axis bank represtative mr mandeep cell number [protected]. its being 2 month i have not got the card yet and no information from mr mandeep. as he charged me 200 rs for this. but he is not picking up the phone. we are very frustrated from this person .and can not apply for another card tiil the pictures is not cleared.


plz do the immediate solution

Rajiv Angrish
[protected]