Axis Bank Complaints & Reviews

I had applied for credit card on 8 May also I had received confirmation call for same with reference no:1437217 via sms on 27 May but till date I had not receive feedback

Request u to check the form status and revert on same

Regards
Jaya
[protected]

Dear sir,

I have applied for axis bank credit card i got message from axis bank with ref no-1407977, but i cant get the card can u please give me status of my application

Thank u

Dear Sir/Madam,

I SRINIVAS GUTTI, have applied for Home Loan and the same got sanctioned and the Loan A/c No: PH[protected], but no amounts has released yet.

Surprisingly there is a transaction that shows "Inward Clg Chq:17901 Return Chrg" for an amount INR 394.00. Can Axis Bank explain why and what this is for? I know one thing this cheque is named to "Axis Bank Power Home Loan".

Even I didn't received any statement of monthly deductions which are going to happen from my account.

First thing is that without any disbursement of amount how can you AXIX Bank people start putting the cheques? And I gave blank cheques as we don't have any information how much amount is going to be disbursed in the first month. So how can I know that Axis Bank is going to place my cheque in such a date with such an amount.

When I try to contact the Customer Care - Home Loans Section : 66905600/01/02/03 or[protected] there is no one to answer to my question rather they transfer my call to some one and am keep on waiting.

But I contacted the Axis Bank Customer Care they mentioned cheque for an amount of Rs.12689/- has presented on 26th May 2008 and the same was returned since insufficient funds. How can they present a cheque without any intimation or letter or notice.

So I request Axis Bank should give clarity on this issue, as this is first time in my life of 10 years service a cheque is bounced/returned.

This is very serious concern for me.

Thanks & Regards,
Srinivas Gutti
[protected]

I am holder of ATM card of Saraswat Bank, which is having tie up with AXIS bank. I tried to withdraw Rs. 1000/- on[protected] from AXIS bank ATM located at Nalla Sopara (W), but got "request timed out" message. When written application submitted to my bank, after more than one month time, I got the information from my bank that in AXIS bank record it's showing as money withdrawn.

I request all of you to ask...

I came to know that my Axis bank credit card (no. xxxx 4936)has been returned back to you due to non availability in my residence address because i was in vacation. Kindly make arrangements to resent the same to me with the same address.

Thanks

R. John Martin

I had applied for Credit Card & got a card. But till date in absence of any necessity I have not even broken the seal of envelop.
But today I received a bill No.[protected] of credit card no.[protected] for Rs. 1292.14. I am shocked that how this figure/bill arrived.
If this is your bank's policy to exploit to customer, I am feared o[censored]sing Axis bank facilities.

Mr. CCO,
I am Avik SenGupta. Presently residing in Japan. I am spellbound with your customer service. What a way! I have an account in your bank at Dunlop Branch of Kolkata, West-Bengal. Details are given below--

Acc no. -- [protected]
Scheme Code -- SAVINGS BANK - NRE
Customer ID[protected]


After submitting full information of my Visa, I always got disturbing mail or phone calls to my home in Kolkata saying that this persons visa is expired. But till date I have a valid visa and I have not ever extend my visa. Due to this irritating behavior I made a decision to close my account.
I went to India on 25th January of this year. On 9th February I went to your famous Bank and much more famous branch to close my account. Middle person(Fair complexion, 25-30 years, with specs) of three person on front row had guided me to my smooth destination!!! When I told him I want to close my account he told me "OK. Just issue a check or use your Debit card and take all the money". So, I took my "value less" money by debit card leaving a amount of Rs- 43/- as this amount can not be drawn by card.
Today, they have issued a mail that I have Rs- 900/- credit. When my old father went to that worthless bank, the same person sitting on the same position told him, "I don't know who told this("Mujhe maloom nehi kisne kaha hoga")!!! But you have to keep at least Rs- 5000/- in account otherwise you will have to pay fine".
OK, no problem. This might be your rule. I am a customer. Your duty is to guide your customer to right direction, but not to a wrong direction by telling them the half fact. My present account is a joint account with my mother. Now that person told me that I have to produce an application that I want to close my account. I have to send it from Japan. Longer time it takes, much more money will be added to your bank. Application only from my mother is not sufficient. All these are rules. Fine. No problem. But you should make it clear to your customer specially like me who are away from country.
Probably you could not make a solution to this case. If I am lucky enough I will get a "Sorry" mail from your side. Thats all. If you can't handle International customer stop all the nonsense in the name of NRE service. I will tell all of my friends that please dont go for Axis Bank or please go for that if you want to know how much a customer service can be WORST.
Now Mr. CCO, convey this message with me, "Please dont come to Axis Bank. It serves only harassment!!!"

Sir/Madam
I have apply for the PAN CARD from your sector 16, Noida branch on 17/05/08. My coupen number is[protected].
When i checked for pan card status, no status is found.
So please look on this matter and reply soon.

Thanks
Jainendra kumar Chaturvedi
[protected]

Dear sir,


Sub: Complain regarding delivery of credit card

In the month of March 2008 one employee of Axis Bank named Neha called me and offered for a credit card. She send me one agent with form. I filled it properly and submitted all the documents.

Till now i couldnt get any credit card. In the mean time i tried to contact her several times, she told me that inqury is going on. Presently her number is not working.

Kindly do the needful.

Thanks and best regards

Sudhir pratap singh
Mo.No.[protected]

Hello

This is regarding credit card complain. I have submitted my all required documents for credit card that you required for the same as on dated 5th April 2008 and your agent (Marketing executive i.e. Prashant [protected]) submit my documents. As per him we have received golden credit card with in 20 days it means 25th is last date.
TAT is over But till date we have not received my credit card inspite of this your executive not able to pick the calls not call back I am getting fed up for regular follow up.

After this 14th May we have received SMS from Axis bank (your credit card application VISA Silver with ref # 1368338 has been decline)

After received SMS I have make a calls N number of time to prashant but he is handicapped for find the reason.

This is my first experience with your bank and credit card also. I am sorry to say but this is really bad experience in my life.
It is requested to you thoughtfully kindly activate my card ASAP if you are not able to do this please give me valid reason.

Name Varinder Kumar
Ref NO 1368338
GSM +91 [protected]
[protected]

Before 2 Years AXIS Bank issued me a international Debit Card.
My account is showing that Rs. 25.64 has been deducted.Why it is so?
TIP/SCG.VISA.POS.DT 120508

Dear sir,
This is tulasiram, My Axis bank credit card was despatched via EXPRESSIT on 16/05/08.

Awb no:[protected]

Till now i did not recieved .

My contact no:[protected]

My offiece address:
Organet Private Limited - www.organet.in
8-2-674/2 & 2/1 | Block RHE-3| Usha Arun | Banjara Hills |
Road No. 13 | Hyderabad - 34 | AP | India |
Tel Board: [+91] [40][protected] | Mobile: +[protected]

My house address:
D.Tulasiram
c/o G.Satyanarayana,
8-3-231/A/56,
Sri Krishna Nager,
Yousufguda, Hyderabad - 45.

Kindly intimate us.

Thsnking you!
/Tulasiram

I HAVE PURCHASED A CAR FROM T.R. SAWHENY MOTORS PVT. LTD. BADLI, DELHI-42 ON 10.01.2008 AND TAKEN A CAR LOAN FROM AXIS BANK OF RS.2, 50, 000/- AND EMI IS RS.5698 REGULARLY DEDUCTING FROM MY ICICI BANK SAVING ACCOUNT SINCE 20.02.2008. PLEASE ARRANGE TO SEND ME THE LOAN DOCUMENTS AND COMPLETE DETAIL OF EACH CHEQUE (PRINCIPAL+INTEREST) FOR INCOME TAX PURPOSE. YOUR PROPMT ACTION IN THIS REGARD SHALL BE HIGHLY APPRECIATED. I WANT TO TAKE ANOTHER LOAN SO PLEASE INFORM ME WHAT DOCUMENTS YOU REQUIRE THIS THIS TIME.

THANKS

SANDEEP AHUJA

I applied for a Uti bank credit card received in 2007..around the month of may ( card no:[protected]..)and they charged me 250 as joining fee. I have Paid and cleared all the statement balances (Rs-171450.on 24/07/2007). The problem i got with this card([protected]) was this card did not have the CVV number, so as per your customer care's instruction i sent the card back to Mumbai off, for which they sent a replacement card ([protected] on 06/10/2007.) and that month they charged me again Rs 250 as card fee.Actually the card which they send 2nd is an replacement card for the previous card which did not have a CVV number and is not my mistake and is clearly ur fault.so how can u charge me for that.
Then i lost the second second card([protected]). which u sent as replacement and i blocked the same.after which i did not receive any card.but got only the statements for card number ([protected]). which i did not receive.
I told all these to the customer care which they told they will check and revert back..and also the card has been put on hold..since they are looking into the issue and will be sent once everything settles down..but every month they started charging me late payment fee..and got multiplied..and i called many times but got the same reply...then i spoke to your senior executive..who spoke positively and said that all my problems will be solved and he will revert all the credits..once that's done the card will be sent..but nothing got changed but got only the statements..
Then recently i came to know that you have started detecting money from my personal axis bank a/c...
Amount detected from my A/c :

30/01/[protected] Rs 1163.73..
14/05/[protected]Rs 697.20..

again got a statement to pay Rs----- 980.25..i have also paid this amt..i don't have the card and have not kept any balance of purchases on the previous cards..so for your mistake of replacing a card without CVV number i have already paid nearly Rs---1861.00...still u keep charging and not looking at my problem...i have also been to the bank to see some person regarding this but they said the only way is to talk to the customer care..i don't know how i will get a solution for this...?? i feel hectic to explain again and again to your customer care.i fell much disturbed, worried by the way you respond..that's why i have sent such a long detailed mail..i also use other banks cards but have never faced such a problem.

My Mobile no : [protected].
Alternate Mail id: sakthi saravanan_m @yahoo.com

we are a company which is selling jewelery. i have recently installed a credit card machine of axis bank which took huge effort to install the machine thinking that axis bank is a good bank. but in may when i has swiped a card of one of my customer of ge money the payment was delayed. secondly when we went to bank to ask the reason the person sitting there in customer relations named surendra shakhawat misbehaved and did not have any reason for the payment not to be credited into the account. then next day he call the company up and tels us that the machine has been de-activated and the payment will not be credited into the account until and unless the machine is not returned to bank. the reasons were not disclosed to us why this account was been de activated. as we have also been caring an icici machine and we dident have any complains from them. it is so surprising that a bank chain like axis bank"s name is been spoiled by its staff and the reason"s are not been disclosed by the bank to its customer.

Hi,
I had applied for a Housing Loan from UTI Bank (Branch address Lords Building, Kolkata – 700071) of amount 10 Lacs in March 2006. With the application they have taken all my property documents like the original agreement paper with the promoter, all original receipts of the booking amount and more than 20 post dated cheaques. They had received a sanction latter on March-8-2006, Approval Number UTI Bank PH/03-06/DIRRB/RJ/11/RAC-Kolkata/05-06. But they had not disbursed the amount as the promoter did not have proper municipal sanction paper that time. Then I had requested them to return me my documents. But for last more than 2 years I am waiting for my documents, I am doing follow-up with them on continuous basis. Now they are saying the file is missing.

They have already taken the processing charge from me and also lost my entire important confidential document. When they are taking any confidential document from a customer they should have the responsibility to keep it safely. I am suffering a huge loss due to this. And as I don’t have original papers I could not apply for loan from other banks also.
Kindly take necessary action as soon as possible so that I can get back my documents as soon as possible.
Thanks in advance.
Regards,
Sugata Chakraborty
Ph No- [protected].

i have a credit card of axis bank on which against the bill of feb, 08 i made a paynent but due to any reason bank not recovered the the same cheque in due time then after making many calls to costomercare executive they suggested that make the stop payment of cheque and your billing date is about to come your bill will not be charged extra regarding the payment vide complainet id no. 178013, 179565 and then after in the bill of marchg they suggested to make the only amount of due not the extra charge and they will reverse the extra charges against the bill .till then to today i am in continious contact with them and every time thei suggested that the amount will be charged would be reversed via several complainet id no.
203430(sunil), 212470(abhejeet, mahipal, 27march), sunil(1april), 220674(mahipal ), (abhishek7 april)07-maymahipal), mayur manager (9th may)

now they are saying the amount can't be reversed and charging on that amount blindly.

pls thak this issue as priority and solve the matter as soon as possible otherwise i will file a formal complaint in consumercourt and in rbi complaint desk too.

so pls do the neeful as soon as possible and oblised me.

ritesh ranjan
[protected]

ATTENTION ALL AXIS BANK CREDIT/DEBIT USER

The Incident on 29/03/2008 when i use this card on khber service station, moti bagh-II, Ring Road, New Delhi for payment of filling full tank on my Bike -PULSAR 150 (TANK CAPACITY 18 LTR) the ptotal bill is 750/= then i gave my GOLD Axis card to the petrol pump executive he swap one time & bill came 750/- then after 20 days statement came Rs.2304/- I shoked when statement shows Rs.750/- shows 3 times on same date, then i call customer care to mumbai then he lodge the complaint & he said we are sending you the Dispute form & I fill Dispute form & return the same By trackon courrier on 18/04/2008 but till date NO Response from Axis Bank then I Re-Call him for dispute case He told we are sending your statement plz. pay on time the refuses all charges & harresing me to pay bill at ones. One of my friend told me go to "MYRIGHTS9TO9.COM & file case against him then I Register with that company & his Legal Advocates sending Legal notice to AXIS BANK CARD MUMBAI HEAD OFFICE.

Sir,

I have Axis Bank Credit Card before 4 month and still not use but they send a Credit Card Statement and it shows overdue payment and also complaint 4 to five times to axis bank customer care but there is no response. please do needfull.

I am holding a Home Loan account with Axis Bank.
The Loan EMIs are deducted from my Account via Cheques every month.
On 21st April 2008, my Cheque could not be cleared due to
lack of funds in my Bank Account.
On 6th May, an Executive (from AXIS Bank) visited my factory (after prior telephonic consent)
to recieve the due amount. I paid him the amount in Cash and obtained the reciept for the payment.
On 15th May, the previously uncleared Cheque was presented by AXIS Bank to my Bank and was cleared for the already paid amount (in Cash on 6th May).

This totals up to 2 payments for one month (April 2008) against my Home Loan from AXIS Bank.

This is really surprizing that AXIS can produce the same uncleared Cheque again inspite of recieving the specified month's EMI payment by Cash.

I requested AXIS Bank Customer Care to look into this matter and revert back urgently with the reason of
the Double Payment Clearance by such a reputed Bank like AXIS.
Still waiting, but no reply so far.
What if they present another cheque for the May payment??