[Resolved]  B. E. S. T. Undertaking — Frequency of buses

During office hours there is a lot of rush yet there are not enough buses to help the commuters reach their destinations.398 & 341 is always packed can't the no of buses increase as almost more than 45 people travel in a bus like animals. Even the conductors never allow the lady commuters to alight the bus from the front door why??? There are times when the bus wont even stop at the stop and even if it does how to get in half the people are hanging at the door. Are we suppose to travel in a bus where we cant even breath.Where as there are a few buses which hardly carry 10 people and worst the no and frequency of such buses is high. Half the life of Mumbai people is spent in travelling hence I request that it would be wise to take feedback from the bus drivers or conductors to find out which buses are usually empty and which buses are packed and increase the nos and frequency of those which are always packed.
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Aug 14, 2020
Complaint marked as Resolved 
 
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I completely agree to the comments posted above by Ms Jadhav in connection to the frequency of 398 and 341 I would also like to mention about bus number 309 from Gorai Depot to Kurla station the frequency of all the above mentioned buses are so less that we have to wait long for these buses. Also would like to suggest that there should be an AC bus started for 398 and 309..
This is to bring into notice regarding the Frequeny of Bus No. 621 running from Malad Station (West) to Evershine Nagar. There is no fixed timing for the buses and there are only 2 - 3 buses running daily from Monday to Saturday. The person incharge at the station has buses only on papers and not on roads.
According to him there is traffic in the evenings, but why cant this system being changed because we see other route buses are one behind the other in a queue. Incharge person says go to the depot dont come here. But see the fast life of Mumbai, we reach home not before 9.00 pm. When can we go to Malwani Depot, may be at 11.00 pm. Even few conductors are rude, if they are asked any questions from passengers regardind delay of bus, they simply reply go by autorickshaw.
This is ridiculos. They take people for granted. This is high time for change.

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    B.E.S.T. Undertaking Phone
    +91 22 2372 6983
    +91 22 2414 6262
    +91 22 2418 0016
    B.E.S.T. Undertaking Address
    Materials Management Department (Colaba – Head Office), 4th Floor, Parivahan Bhavan Bldg., S.B.Road, Electric House, Colaba, Mumbai, Maharashtra, India - 400001
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