[Resolved]  B. E. S. T. Undertaking — Compulsory Fine Levied

I had boarded BEST Bus No. 167 from Elphinston Station to Mahindra Towers, Worli on 13th August 2009 at around 9.45 am. The Bus was very much crowded and I was seated at the second front seat behind the driver. The conductor had already passed my side and there were lot of standees, so the conductor never came back for ticket. While I was seated, BEST's ticket checker boarded at Kamala Mill Bus Stop and started demanding ticket even while I was seated. I had to get down at Mahindra Towers Bus Stop and was to purchase my ticket once the crowd alighted at Kamla Mill/Gokul Nagar Bus stop. There was one more fellow passenger with similar case. In spite of my repeatedly saying that the conductor never approached for the ticket and while my stop had yet to come, I had every right to buy the ticket before I alighted at Mahindra Towers Bus Stop. However, the ticket checker forcibly collected fine of Rs. 33/- from me for a ticket of Rs. 3/-. I am a qualified C.A. and have never in my life paid any fine to BEST and today take this oath that will never board the said BEST Bus on route 167 for the humiliation caused.
Attached herewith is the scan copy of the fine receipt.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    B.E.S.T. Undertaking
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    20%
    Complaints
    1338
    Pending
    0
    Resolved
    262
    B.E.S.T. Undertaking Phone
    +91 22 2372 6983
    +91 22 2414 6262
    +91 22 2418 0016
    B.E.S.T. Undertaking Address
    Materials Management Department (Colaba – Head Office), 4th Floor, Parivahan Bhavan Bldg., S.B.Road, Electric House, Colaba, Mumbai, Maharashtra, India - 400001
    View all B.E.S.T. Undertaking contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR