B. E. S. T. Undertaking — Making available basic links on BEST Undertaking Website that would be very helpful for public

Address: Mumbai City, Maharashtra

Hello Sir/Ma'am,

BEST buses being the most widely used and convenient commodity of public transport, the website (BEST Undertaking - http://www.cgrfbest.org.in/bestundertaking/), though under construction could make certain basic aspects available that would help the public drastically. Some of the features that need to be made available as soon as possible are as mentioned below-

1- BEST Buses Time Table. ( Time Table for AC Bus is available however, the more often used, regular bus time table is not available. Hence, on the same lines as AC bus time table, a regular bus time table needs to be published.)

2- Public Feedback and Grievances. ( Since the website is under construction, but made available to the public in its beta stage, it is important and useful to provide an avenue where by you could seek feedback from the very users of the site and the public that uses this mode of transport. In addition to this, addressing important if not trivial grievances and difficulties faced by the public with the availability of an avenue for posting grievances also needs to incorporated.

With these two important aspects being requested for, I am sure I am reflecting the opinions and requests of a lot of people here using the same mode of transport. It would be greatly appreciated and helpful if these two are addressed at the earliest.

Thanking you.

Regards,
Aarti Pillai.