Bajaj Allianz Complaints & Reviews

I have a 3 year old joint policy with Bajaj Allianz which in the name of me and my wife.
I wanted to get name of my wife removed from this policy as i got ICICI Lombard policy for her and intimated the company more than 20 days before my policy's expiry date.

They asked for scan copy of the new policy of my wife which I duely provided. After that they kept on delaying till they crossed the renewal date limit. Now they tell me that I have to get a fresh policy as earlier one has expired.

I would like them to exclude my wife's and again renew the policy with immediate effect.

Amit Kulshreshtha

Respected Sir,

I, Dr. Rana mukhopadhyay, was the holder of mediclaim policy no.[protected]/27.10.2008 from Bajaj Allianz Life Insurance Company Ltd. During the month of September-2009, I had acute health problem and as per the advice of doctor, I had to do Stapler Heamaroidectomy surgery immediately. Accordingly I got admitted to Ayushman Hospital, Dwarka, New Delhi on 18.09.09. I got discharged on 19.09.09. At the time of admission, before the operation, when the hospital authority intimated the insurance company and asked them for the provision for cashless treatment. The company informed the hospital authority (through Fax) that in this case, there is no provision of cashless benefit, but the charges will be reimbursed and the patient had to pay the hospital bill during the treatment, because as per the company rules, the cash less facility is applicable in the second year of the policy. In the first week of october-09, I submitted the hospital bill to the insurance company through their agent Sh. Utpal Biswas(who mediated the mediclaim policy), at it’s Cannaught Place Branch. But the branch office holds my bill and claim application (including all original hospital receipts and reports) for almost one year. I have not been given the claim amount. When I approached the agent Mr. Utpal Biswas, during the end of the month of August 2010, he returned my bill and my application form to me on the first week of sept-2010.

The company even did not touch my application for further processing at all; moreover they never felt any importance to send me, any information during this period that they are unable to reimburse my claim. I am a Govt. employee and a member of GIS and I would have claimed from my office also. This company did not leave any option for me. When I asked the customer care executive, they said that it has been turned down by company as I did not deposit the renewal charges (second installment) for second year of the policy. They told me that it is a three year's policy and I paid only one installment and that is why, I am not eligible to claim. More over I come to know from there that, to get the claim, one has to deposit the installment of the next years. Though my policy and risk cover was valid till 25.10.2008.

I have been cheated by the company agent also. when the agent Utpal Biswas approached me for the mediclaim policy and I had started my first Bajaj Allainz Life Insurance's mediclaim policy(policy no[protected]/13.12.2007) for me and my wife, in December 2007. But, in the next year, in 2008, at the time of renewal, the company, instead of renewing the earlier policy, issued me another fresh three year's new mediclaim policy no,[protected]/18.10.2008. But when I claimed the reimbursement of my hospital bill, I had had been told that I had not renewed my policy and I am not eligible for the claim, because the claim for the treatment of my disease is applicable in second year of the policy.

Afterwards when I complained to the company, the company had told me to resubmit the claim application and accordingly I had submitted the claim application to their Dwarka, Sector-4 Branch, on 19.10.2010. But till the end of August 2011, I have not received any kind of information about my claim. Then I again requested the Customer Care of the company, regarding my case, through E-Mail. The company sends reply E Mail, as per the terms and condition; the claim for heamarroidectomy surgery is applicable only during the third year of the mediclaim policy. Is it can be a justified terms and condition, that, in spite of my acute disease and the advice of Surgeon for the immediate operation, I had to wait for three years, till the company will receive their third installment. More over, till date the company had not handed over my hospital bill and the medical reports.

Due to the negligence from the part of the company, I not only suffered the loss of the entire amount of my hospital charges but also faced lot of harassment and mental agony. I could not avail the facility of my G.I.S to reimburse my hospital bills. Because due to the negligence and non co operation of the company, I could not fulfill the official formalities, on proper time, to get my hospital charges reimbursed through GIS, from my Govt. Office. If they informed me clearly at the initial stage, I could have availed my GIS facility. From my view the Bajaj Allianz Life Insurance Company Ltd must be responsible for my entire suffering and the financial loss, and it is very much injustice for me and I have been cheated by the company.


Dr. Rana Mukhopadhyay,
C-14, Sarve Sanjhi Appt., Plot No.-8,
Sector-9, Dwarka,New Delhi-110077

SIR,
I am golejan bibi, my husband name is SURHAQE KHAN [ vill-+po--chanduli, Dt-burdwan, PS-katwa, PIN-713502, ST--west bengal, ] .

SIR I requst to you that my husband was policy holder of BAJAJ ALLIANZ GENERAL INSURANCE COMPANY LTD, [ POLICY NO[protected]-00110872, and CERTIFICATE NO[protected]/ [protected]. SERIAL NO[protected] ] but now my hasband was alrady death by snake at home 1:30 PM, ofcours admited in katwa hospital under DRsiddheswar gupta reg no-41026 0fwbmc. my husband was death 5:10 PM at 09/07/2010 at katwa hospital.
I want claim but refused bajaj allianz because [ Bajaj sent to me that " we acknowledge receipt of documents submitted by you. but sorry to inform you that death due to snake bite is not covered under provisos [2] [f] of the policy.
in view of the above we are unable to honor this claim.hence your claim stands repudiated.
This letter is issued without prejudice to our other rights and contentions".31/12/10.]

sir i requst to you that you care this case.

yours faithfully
golenjan bibi


VILL+PO--CHANDULI,PS-KATWA,
DT-BURDWAN,PIN-713502
ST-WEST BENGAL.MOB--[protected]
MAIL ID--pinaki.[protected]@gmail.com.

Dear Sir,

I have been submitted my pf documents since Feb 2011 to my company and status is still pending.
I even don't know about the reason for the delay.I have made a lot of mails for the same to my organisation.
At EPFO i am seeing the following information for many days:

STATUS for Member ID: PUPUN[protected]

Claim ID : PUPUN[protected]
Status : CLAIM FORM 10C FOR WITHDRAWAL BENEFIT/SCHEME CERTIFICATE FOR MEMBER ACCOUNT NO PUPUN[protected] HAS BEEN RECEIVED ON 19.05.2011 IS UNDER PROCESS.

Claim ID : PUPUN[protected]
Status : Claim Form 19 for PF Settlement AGAINST Member Account No (PUPUN[protected] has been rejected. Rejection letter is under dispatch/ dispatched to address in your claim form.

Please help to expedite.

Dear Sir,
I want to make a complaint against Bajaj, Here I would like to point out with the policy details that My brother is caring a policy in the name of Mr. Bodh Raj policy no. [protected],Bajaj allianz Family-Carefirst for which he paid on 31/03/2010 and the policy was issued on 23/04/2010, receipt for which is attached . .

On 26th July 2011my niece Shagun, who is a daughter to my brother Bodh Rah(policy holder) was admitted to Sheetla Hospital & Eye Institute Pvt. Ltd.New Railway Road Gurgaon, Haryana. And it was found in her report that she was suffering from Typhoid Fever and was getting diagnosed for the same.

Now, when the case was forwarded for the claim it was rejected as Shagun has fibrous dysplasia , which was not a valid reason according to us and hospital, and further a letter from the hospital is also written to the company saying that it has nothing to do with the Typhoid Fever due to which she was admitted so claim shuld be passed/settled.



Then we also approached the agent who done this policy Mr. Ervinder Dhull and later Branch Manager Sector-14, Gurgaon Sudhir Sharma who showed no interest to help us.And Sudhir Sharma said that the claim can not be settled without going to court, and no further explanation was given in this regards.
Then after sneding 8 mils to Amit.[protected]@bajajallianz.co.in , today I got a mail with a letter attached which says my claim can not be settled, and claim has been repudiated.
Please help as we find ourselves so helpless.


With best regards,
Devender Kumar
[protected]

I PURCHASE MY REFRIGERATOR ON 20TH AUG.2010 FROM VIJAY SALES AHMEDABAD FINANCE BY BAJAJ AUTO FINANCE LTD. & THEY GIVE ME ONE POLICY OF 1LACS GROUP INSURANCE OF BAJAJ ALLIANZ GROUP SURAKSHA SCHEME FOR THIS POLICY I PAID 1231.00RS BUT TILL TODAY I AM NOT RECEIVED POLICY OF THAT.
I WENT TO VIJAY SALES & BAJAJ ALLIANZ BOTH LOTS OF TIME BUT THEY NOT GIVE ME ANY SATISFACTORY ANS. IN BETWEEN ANYTHING CAN HAPPENED TO MY FAMILY OR ME WHAT SHOULD I DO?
I AM REQUESTING TO YOU PL. DO NEEDFUL

Refund on DOUBLE POLICY amount on my SWIFT CAR REGN NO MH-13-AC-572 NOT RECIEVED, despite COMPLAINT REGD vide IRDA No : 562/UII/COMP/10-11 and Ombudsman Mumbai letter Ref No Omb/Mum/GI/Misc/1275/10-11 dt 18 Jan 2011 forwarded to Ms Shilpa Prasad, Asst manager Claims, Bajaj Allainz, Prabhadevi, Mumbai 25 along with my complaint copy.
Repeated mails to Bajaj Allainz has illicited no response.
My mob No [protected]

sir,
i have taken an insurance cover for my car from bajaj allianz general insurance company ltd. POLICY NO. OG[protected]-00000329. i had applied for claiming the insurance amount as my car met with an accident. it has been 5 months now however i have not been able to get my insurance claim as your officials are holding on to it for unknow reasons. i may either be informed if any action on my side is pending or else my insurance amount be released so that i can undertake necessary repairs to my car

thanking you

shri j n singh

MY SELF RAJINDER KUMAR MANGLA S/O VED PARKASH #32459 PARAS RAM NAGAR BATHINDA 151001.I HAVE A POLICY FROM BAJAJ ALLIANZ AGENT YESBANK NAME PUNEET PURI -50000/- THROUGH YESBANK .I DONT KNOW ABOUT THIS POLICY HE DONT TELL ME REGARDING THIS & I HAVE NO ANY DOCUMENT RECIEVE ME & NO ANY RESPONCE FROM PUNEET PURI & COMPANY .HE MISGUIDE ME & WAIST MYTIME & MONEY. I HAS VERY MENTALLY HARRASING FROM PUNEET PURI .PLS HELP ME & SOLVE MY PROBLUM.



CONTACT ME-
RAJINDER KUMAR MANGLA S/O VED PARKASH
# 32459 PARAS RAM NAGAR BATHINDA-151001
MOB-[protected]-[protected]
[protected]@gmail.comDownload: eType1.com/f.php

i have a bajaj allinz car insurence dec-2010 to valid dec-2011
when my car going to maruti workshop for accidental claime
bajaj allianz denie my car claim .
my car 9444 NO. IS STILL in wokshop for waiting approval for claim but bajaj survior of baja was denie .
to give me full legal accidental claim.
policy no.[protected]
pls give me detail how to denie my car claim that was legal

I have obtain Bajaj Allianze Policy No. [protected] from "unit gain protection plus account" on 03/07/2009 and payed all regular premium for three cosecutive years.Now the present A/c value is Rs 29677/- against my investment amount of Rs36000/-The bajaj Allianze insurance company is cheating the innocent public by providing the name as "gain protection plus" policy.Hence I request all public not to invest Bajaj Allianze company for any insurance.
K.Koil Sudahar

Hi
I am investing Rs 20000 per year since last 4 years in Allianz bajaj New Family Gain policy. My Policy No is [protected]. The product code of my policy is 62 and the UIN is 116L039V02. My contact no is [protected]. However though I am paying the annual premiums of the policy regularly, I have not received any report on the current NAV as well as value of my policy yet. Please send me abouth the current details on the NAV of my policy either in my contact no or by E mail at prg.[protected]@gmail.com

Parag Dutta,[protected]

My policy number is 36452243. I filled 3 installments. I did not get update statement of my portfolio.o please send me my detais about my product i.e. current NAV value. My E-mail i d is [protected]@gmail.com

Dear Sir . My Name Rajanikant C.Kajanwala My policy No:[protected] Plan:Bajaj Allianz capital Unit Gain.I have urgently required of money,please give me my policy sarrender value amount & sarrenderfrom .please sent immigite

i just want to know the current status of my policy no 65898257

sir,
i Bhagirath Bishnoi, worked with bajaj allianz life insurance comany from[protected] to[protected] .i submitted my provident fund withdrawl request on January 2011& my PF A/CNo. MH34020/042843.but till now i have not recieved my PF amount. i approached every where but have not got satisfactory response from anywhere.so plz sought out my problem as soon as possible as i need of money very much. Please make contact with me on my no-[protected]

Dear Sir,

subject:- MY car policy no-og[protected]-00000263,vehicle.no.HP03C.1247

Sir i got the above mentioned policy done from BAJAJ ALLIANZ GENERAL INSURANCE CO.LTD SHIMLA last year,and before taking the policy i had declared that i had taken the claim from the previous company to the company adviser,as i met with the accident few days back and contacted the company for the claim, for which they refused and said that i have mislead the company for the claim,but i would like to tell u clearly that it is the mistake of the companys adviser who just took the cheque from me, filled the proposal form on his own without bringing anything in my knowledge and didnt even got signed from me and got the insurance done by giving ncb to me.As a layman i do not have knowledge about all these things.So kindly ask the company to settle my claim at the earliest.

THANKING YOU

For Hotel Prashant
Shimla
Prashant [protected]

Dear Sir,
This is for the second time I am submitting this COMPLAIN to you.
I have taken a medical insurance policy (Silver Health- Senior Citizen) from Bajaj Allianz G.I.Co.Ltd.
I was told that if you qualify the medical tests and the policy is issued to you then the company will refund me the expenses paid for the medical tests. They told me that if someone is found unhealthy in the test reports,the company will not insure them and no medical expenses will be reimbursed. As all of my medical reports were perfect I got the policy issued, of which I have paid Rs.13,313/= against the policy premium. Later on when I applied for the refund with the test report receipts (attached) ,they have given back the documents to my agent telling him that no refund is applicable. No specific reason was given. Now I request you to please ask them why they are harassing me. Why the hell they are not refunding me the expenses as per their policy conditions.(Documents attached)
Please help me out,
Policy No. OG[protected]-00000102
I have renewed my policy , Policy No. OG[protected]-00000103
26.02.2011 to 25.02.2012
Prakash Chand Khandelwal
67/178, Pratap Nagar, Sanganer, Jaipur. 302033
E-Mail ID - [protected]@ymail.com

DEAR SIR,

MY PF NO. IS MH/34020/009589 I HAVE DEPOSITED MY PAPERS AT THE OFFICE BUT I HAVENT GOT ANY RESPONSE FROM THE COMPANY.

NOW I GOT YOUR ID AND MAILED YOU.
PLEASE LET ME KNOW THE PLACE WHERE I HAVE TO SUBMIT MY PAPERS AGAIN FOR IT.

THANKS
ANTRIKSH AGARWAL
[protected]

Policy No. - OG[protected]-00043880
Car no. WB 06 C 5783

The representative of the company had not disclosed about the terms and conditions of the policy at the time of renewal of the policy. Further the original policy papers in hard copy has not been delivered at our place till date. On making a claim for the damages due to an accident the company refused to give the claim, telling that we had given false declaration. They had given us a discount of No Claim Bonus even though we had taken claims for damages in our previous policy. Was it not the responsibility of the company to check at the time of renewal of the policy?
Moreover on asking for the proposal form signed by us and the acknowledged courier receipt, the company personnel are not responding and not providing us with the same.
Please look into the matter.