[Resolved]  Bharat Gas — black marketing

Address:

Delhi

Sir,

One gas authorised distributor namely Kitchen flame, of your company at, B-block, Cycle Market, Mangol Puri, Delhi is not supplying the gas cylinders as per rules or even not giving the new gas connection as per rules. He forcefully sell out new connection in black market rate, otherwise he refuse to give new connection to every customer. He also not booked the gas cylinder as per your guidelines and he booked the gas cylinder only after one month and he sent the cylinder only after 1 month of booking. Due to this, problems are facing by consumer and customer is getting cylinder only after two months. The distributor mostly refilled domestic gas cylinder for commercial purposes to the confectioner and factory owner on high rates i.e 600-700/- per cylinder. If any customer want to make complaint, then the manager of the said authorised dealer misbehave with the consumers and they dont give any detail or phone number of company for complaint. He also not display any board of Bharat Gas Ltd. complaint cell and neither showing the actual rates of new cylinders and give threat to persons, who make the compaint that he would disconnet the connection.
Kindly the strict action be taken against him.
Phone number of Dealer is[protected] and[protected].

From

Surinder Kumar, Advocate

Sufferer consumer ([protected])