[Resolved]  Bharat Gas — Non-Delivery of Cylinder

Address: Karnataka

Hi,

I booked a cylinder on 25th Sep which suppose to be delivered on 12th October got cancelled due to the door lock (They don’t have a courtesy to call the customer) during the delivery.

I understood the status “C” as cancelled and again booked the cylinder on 26th October. Current status is “P”

I personally visited to distributor location and they said that will be delivered on 27th October.

I called them on 6th Nov again and they said that the cylinder would be delivered on the same day before 3 PM. I was ready to pickup the cylinder from them but they said their office is only used for booking.

Today we are in 8th Nov I yet to get the cylinder.

It is more than 40 days now for me to get the cylinder :(

They never bother about the customer as the delivery team dont even have the courtesy to call the customer on the mobile.

My Consumer Number: 55055.
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Aug 13, 2020
Complaint marked as Resolved 
 
33 Comments

Comments

Domestic Cylinder — not delivered the cylinder on till 40 days

dear Sir,
I am booking a cylendar on[protected] in Raigarh Gas Service ,Near Gouri Shanker Mandir, Raigarh Branch . But till date we have not recived the Cylendar in 40 Day which types or Service provide by your Gas Agency .

kindly Request you to Rebat me

Gas Card No :wr830342
Name : Nirmla Saraswat
Mobile no : [protected]

Bharat Gas — unable to submit my documents before feb-2011

i am not using my gas connection since 14 months, i am staying out of the state i am anable to submit the documents of my connection at present.

now can you help how to go about, i will be back to banglore by mid MAY - 2011

plz give me the sugession.....
Hi,

This is to bring to your notice that we face the below issues month on month relating to Bharat Gas.

Delivery boy asking extra amount than quoted in the bill

Bill cost being Rs. 394.50, he had never returned the balance of Rs. 5.50 if given Rs. 400.00 - moreover he seeks Rs.20 extra defaulting which he says he would not deliver the cylinder

When we raised this as a complaint to the help desk people (Munuswamy Gas Agnecy - Velachery, Chennai - 42) they are also in favour of the delivery boy & requesting us to provide extra money if we want cylinder on time

Last month I went directly to the agency to get this issue resolved, I didn't get any proper response from the agency people as well

I spent Rs. 250 for taxi to bring the cylinder last month - I would not be able to afford this every time.
The agency people are also not allowing me to contact their manager due to which am forced to raise a complaint to you.

Have booked again on November 29, 2011 for which am yet to get a cylinder.

I had no response from Bharat Gas as well when I raised this issue to them.

Hence, would request you to take strict action based on this complaint & ensure smooth delivery going forward.

Awaiting for you to revert back.
Dear Sir,

I had booked my gas on 01.12.2011 to M/s. Gajraula Gas Service; Bhaja Restaurant; Gajraula. Even after the continous follow-ups the cylinder is not delivered to me on dated 17.12.2011 .We faith this type of problum every time. Pl. take corrective action.

Consumer No. : 18463
Booking No. : 082
Cylinder was delivered yesterday after escalating the issue to the respective branch manager. But still no comment / assurance was given by the manager as well on the extra charges
Not received cylinder even after 21 days of booking. Booked at Shriram gas agency, nr. telephone exchange, vadgaon, Sinhagad rd. Can somebody look into this matter?

Consumer ID: 52783974
Prashant Kulkarni

bharat gas selvi gas — delay delivery

sir

i have book cylinder august last week but still now i cannot recive cylinder in selvigas agencis udumalpet



Regards
senthil
velur
Sir,

Booking of my Comsumer no 5132 in Aparajita Bharat Gas, Chandrasekharpur, Bhubaneswar on 04/10/2012, till date we have not received the gas cylinder.
This is to bring to your kind notice that my consumer No. is 5999 and my Mobile No. is [protected]. I am the resident of Bandel, Dist. Hooghly, West Bengal, Pin - 712 123. I have booked a gas cylinder on 1st September, 2014 and my booking no. is[protected] but till now I have not got any delivery after daily request. Surprisingly I have got message on 11/10/2014 that my Gas has been delivered. After getting the message I reported but they replying that your gas will be delivered today. But till date I have not got the same. Please note my distributor name is SHYAMA and code is 112367 and delivery boy number is [protected]. I am suffering a lot as i have no other source of cooking.

This is not first time. Every time I am facing such problem. Please look into the matter with most seriousness so that your consumers can get delivery in time.

Thanking you,

SANJOY KUMAR
Narayanpur (South), P.O. Bandel, Dist. Hooghly, Pin - 712 123, West Bengal.
Consumer No. 5999
Contact No. [protected]
Dear Sir,


I am having a Bharat Gas connection having its dealer at Bhubaneswar, Odisha namely M/s Versa Enterprises, Sahid Nagar, Bhubaneswar. I booked the cylinder on 1.1.2015 and despite my repeated attempts, neither I can get a call from dealer nor I can get them over phone as they are not lifting phone and doing monopolistic attitude in providing the cylinders. My consumer number is 8801. Please intervene in the matter and in the meantime I am also writing to Ministry informing the developments.


Thanking you,


BS Tripathy
Bhubaneswar
I 've booked my gas on 15-02-15. As per information received delivery up to 24-02-15 is over but I[ve not yet received my refill kindly help. My consumer No. is 1578. Gurukripa gas agency Kalyan west.

not deliver in time

consumer name-Haresh chadra kar consumer number-17058 Adress-at/po-baragadia Booking date-14/9/2013 Booking reference number[protected] Contact number-[protected] Email [protected]@gmail.com

did not receive cylinder

Did not receive cylinder from past 2 months Was booked on 27 July n still didn't get it

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