Dear Sir,
I have been using Airtel connection ([protected]) since one year under friends scheme. My validity has to be finished in 7 Nov 2007 under this scheme. Before that (on 1 Nov 2007) Airtel send me an SMS that,"By the recharge of Rs. 110 you can increase your validity to one year". On that day itself (on 1 Nov 2007) I do the recharge of Rs. 110, through ICICI (internet banking) mobile recharge facility. Recharge has done but the validity do not increases to one year, only they increases it upto 15 days.
After that they stoped my incoming and Outgoing. From that day (15th nov) I am regularly complaining them through Costomer Care, at that time they say "your problem will solve within 78 hrs". But Still this problem has not solved.
And today on 20 nov 2007 they say that "your problem will be solved, and your money will collapsed". This statement has said by the Senior Costomer Care officer named "MAZID" Pune. I am very much disturb by his statement. How they can do like this.
Sir, please try to solve my problem. I will be very thankful to you for this.
Basant kumar Somkuwar
Project Engineer (Plastics)
Tata Autocomp Systems Limited
Engineering Strategic Business Group
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