Bharti Airtel Limited — MALPRACTICE IN AIRTEL JOIN OUR PIT CREW CONTEST

Address: Mumbai City, Maharashtra

Dear Sir,
This is in regards to the mass malpractice done by sum person/persons in AIRTEL – JOIN OUR PIT CREW CONTEST on Facebook
You are kindly requested to look into the matter and investigate it thoroughly.
In the mean while you are also requested to announce the results of this contest as invalid or at least on hold because there are enough reasons to believe that at least few winners have gained it by unfair and illegal help of few people whose identity is yet unknown to us. The whole incident is highly unfortunate and it’s shocking as it has happened in brand AIRTEL which is otherwise known for its Corporate Social Responsibility !
Few posts have been made by me which are yet to be replied by the so called JOPC Team. In fact for last so many days I was blocked by Airtel team to write on your Facebook page where the contest was held.
I have sent several emails to them but still I have no official reply from them.
I have even sent email to thier OMBUDSPERSON but even he/she has not replied to my emails till now.
Below I am re-posting the same post for your ready reference which you can also find in the TIMELINE of AIRTEL FORMULA1’s Facebook page.
The JOPC contest has played with the emotions of many Formula1 fans and has defeated the very purpose for which it was held.
Hope to get Justice from you soon and well before 26th Oct 2012, if not then unfair winners will have utilized their prize which is being part of the Mercedes AMG Petronas pit crew at the New Delhi GP.
Yours truly,
Rajesh Padalkar
Post made to AIRTEL TEAM which they have not replied since 16 days and now very short time is left because the 1st prize is the getting the opportunity to part of MERCEDES AMG PETRONAS TEAM IN NEW DELHI FORMULA1 RACE 26-28 OCT 2012.


My Dear JOPC,
(sending again as you have not replied in open forum n even your Ombudsperson has not replied to me till date )

This is going to be a bit crazy as we will be racing back n forth in time to connect and solve the jig-saw puzzle called the AIRTEL-JOIN OUR PIT CREW CONTEST. There are basically TWO theories which will emerge so lets see what you end up saying or rather doing especially when you guys have been time and again saying that “IF YOU HAVE BEEN FAIR THAN YOU DON’T HAVE TO WORRY ABOUT ANY THING”. I still hope common sense prevails and you do the right thing to admit that sum where you did goo[censored]p. After all I just want my honestly earned 3rd position on your leader board back ! (hehe tell me how many of those petty criminals who might have done the crime of changing their own points are actually challenging you openly like this and fighting with you since 6th Oct? Huh? )
Again thanks for at last UNBLOCKING me from your page ! Feels good to breathe again
So here we go…..

1) The games app when it was launched did not work properly ?

2) Many people wrote and told you that it was not working on your page that the app was not proper?

3) Later some how the game started to run ?

4) But still people were telling you that scores were not adding up ? and all you said was :wait for 24 hours…wait for 24 hours?

5) Tell me…did those scores ever add up ? Did you guys checked this aspect ? Did you know how much time guys like us wasted when the scores never added up, but we still kept on playing.?

6) I my self had asked you that my scores are not seen and all you said was “wait for 24 hours”

7) I still kept on playing blindly not even knowing if the points were adding up or not. I am sure there must be many people like me out there who must have under gone the same.

8) In the meanwhile 3 guys, Rahul Tibrewal, Yash Tibrewal and One more guy whose name I don’t remember but am sure must be there in your timeline, suddenly went up the Leader Board in within few minutes. Is that a fact or not ?

9) These 3 guys were at the top of the LeaderBoard for 3 weeks or not ?
10) Did you investigate into the matter as to how come 3 guys just went up to top 3 places in few minutes ? What precautions did you take to see that such an incident which compromised the security of the page and the sanctity of the game away would not happen again ? Did you block these guys from your page as well ?

11) As this was a criminal offence, did you inform the competent agencies to find out the IP address from where they might have done this crime?

12) Even though you threw all these 3 gentlemen out from the Leader Board, they mockingly again came and went straight up to the top 2 position. Is this Right ?

13) Your game was compromised for the second time, so did you take any steps to close the loop hole which might be there in the game/apps or your web page/leader board ?Again did you try to find the IP address of the person at the top ? Did you block him from the page as he was a repeat offender ?

14) Don’t you think It was high time the game should have been stopped at this point of time and save many genuine fans the trouble that you gave later ? Did not many people advice you to stop the contest ??

15)In the m ean while were not many people still complaining about a few others who were climbing the leader board as per their whims and still you were help less and did nothing for days together ? Swati Goel and Anik Goel were two such people who stayed and climbed on your leader board in spite of many o[censored]s including me who wrote to you about it. Why did you take at least one week to throw them out ?

16) Simultaneouly there were people telling you that the game/apps was not working and should be stopped?Right ?

17) Didn’t you think you should have stopped the game because the game was hacked so many times? Why did you keep it going without solving the main issues ?

18) Elswhere I was honestly playing the game as it meant meeting and breathing the same air as MICHAEL SCHUMACHER HIMSELF. So day and night, whenever I got time, in the early morning, late nights I kept on playing. I even took leave on 1st Oct 2012 for same so that I got a longer weekend to play as 2nd October was a holiday. Luckily some of my post were “shared” on my facebook page which will show you that how slowly n steadily coming up on the leader board. A picture posted by you on 28th Sept shows me on 5th position.

19) Please check up my question to you on 4th Oct at 12.20 am where I had asked you if it was necessary to be at top of the leader board or one needs to be in top 20 to qualify for the prize, to which you had replied that it was not necessary to be on top but very necessary to be in top 20. My dear JOPC why would any body then use unfair means and damage their own hard work to be thrown out. And please please JOPC….please tell me..do you think every person in India is so highly educated who can hack sophisticated games on the net ?!?

20) To the best of my knowledge I was at no.4 with approx 544xxxxxx points at 8.30 am on 6th Oct 2012. Technically I was at no.3 because Swarnim Kumari at no.3 was using unfair means so I was very sure that she/he would go out and I would get my position no.3 back and I just had to maintain it because I knew that even if I played every minute of the next whole day (which is not possible in reality ) wouldn’t catch up with those two guys.

21) Now lets talk about what happened later on 6th Oct 2012. In between 8.30 am and approx 12.30 pm Sum unknown person or persons changed the scores of all the persons who were in TOP5. Agree? Please tell me exactly what did you guys do at that time?

22) Tell me how is it possible that all persons in top 5 simultaneously changed their own scores from different locations in India where they were at that time ? Is that possible JOPC ?

23) Please inform everybody as to what did you find out ? Was the crime committed by one single person from sumwhere ? Did you get his/her IP address ? Did you file a complaint sum where? Did you fix the bug/if at all you knew where it was and how to fix it ?

24) Yet again your game was compromised and the security of your web page under threat by some unknown person. Didn’t you still think it was right to stop the contest as the scores which would be earned later had no legality because there is no proof if they were genuine ????

25) I had complained on your page at 12.36 pm that my scores were manipulated. Is this correct ?

26) Junaid and Pratik who were ahead of me in the leader board complained to you that even their points were changed. Is this correct ?

27) Nishant Singh was asking you who had changed his scores ? you or a hacker?? Is this correct ??

28) JOPC please tell me when every body was complaining that their scores were hacked then what technical proof made to allow these gentlemen in the game and selectively THROW ME OUT OF THE LEADER BOARD ?????????

29) Why did you simultaneously block me from your page ?Please give me a specific reason here as later we found out that the known offender was allowed to still post on your page ! ! !

30) JOPC what preventive action did you take to further prevent sum person/persons to yet again hack the game ?

31) As I was blocked from your page I had to write from my friends id, where you kept on replying that you will call all blocked persons to verify before you declare the TOP 20 list. Which persons did you call? Can I know their names? Or how many people were shouting from their top of the voice that injustice has been done by you when you threw them out ?

32) Later you posted a message saying that you would be fair to every body and then only declare the TOP20. Why then you did not call me before the list of TOP20 was released at about 2.00am merely 2 hours after the deadline was over??

33) Varun Gupta posted a message openly telling every body how to hack the points ? Right ?

34) Don’t you think it was even then high time you stopped the game ? What kept you still going on with the game when every body knew how to change the points?

35) Was it not the best option to stop the game? Or you guys had some other game going on internally ?

36) Next day the same Varun Gupta yet again shamed you by again hacking your leader board and you couldn’t stop him from being there ? Did you file a complaint against him as is required to do by a reputed brand like AIRTEL ??

37) All you did was throw him out of the leader board and kept the game going.

38) You still didn’t fix the bugs which were known to you for over one n half month?? O you guys didn’t have the technical expertise to do so ??

39) Suddenly we had new names in the leader board who were never seen in TOP 20. What we took over one month to achieve, these guys n dolls did in one day ! ! !

40) The same names were seen in the TOP 20 list who were in top20 places at 11.59 pm on 7th Oct 2012. Does it not mean that you did not do investigation and neither call any body to be fair with them??

41) The known offender Rahul Tibrewal at 1.00am at night congratulated the winner of your top20 even before you had announced the list. WHY DID HE DO THAT ? N How come he was not blocked by you much much earlier as he had hacked your leader board twice before ?

42) I still kept on asking you through my friends id as to what happens to me. You said thrice that sumbody will call me. Right ?

43) The TOP 20 had to submit their personal video before 10th Oct 2012. Right? Did any body from JOPC call me on or before 10th Oct 2012 ??

44) Now let us talk about the fraud which happened with me on 11th Oct 2012. One Mr.Karan Chaudhri called me at 3.09 pm to talk with me? Right? Does this gentlemen work with you ? Was he and is he still a part of JOPC ?

45) JOPC please tell me what was the purpose of this gentleman to call me one day after the last date to submit the video was over ?

46) Did he or did he not gave me your email id and ask me to send the video for the contest?

47) When I asked him if I can send it tomorrow (12th Oct ), did he not urged to send the video on the same day it self ?

48) When I asked a query as to how long should the video be, didn’t your person reply to me that it should on 1 min and max 2 min????????

49) Please confirm if same day later in the evening did I or did I not send you a video made by me to the email id given by your Mr.Karan?

50) Please tell me if by doing so were you not confirming the fact that I was innocent and you were giving me a shot at t he first prize ?

51) Did I not write and ask you the same – to put in a line on your page about same – so that later there is no problems for me as well as you if my name is seen in the winners list ? Till date you have not replied to that email.

52) Did I not send you several more emails to tell you about my innocence ? Till date you have not replied to me and kept me blocked from your page.

53) JOPC please confirm if my video was shown to your panel of judges ? CAN I GET CONFIRMATION FROM AT LEAST 3 JUDGES THAT MY VIDEO WAS SHOWN TO THEM?

54) JOPC will you confirm in open forum that there were 21 videos in the list INCLUDING MY VIDEO instead of 20 ?

55) If my video was there in the list shown to the judges, then how come my name is not there any where in the winners list ?

56) If you never wanted to show my video to the judges then is it not clear that you called me and asked me to make the video as an EYEWASH and to SHUT MY MOUTH??? SO THAT I FEEL YOU WERE BEING FAIR TO ME ? IF YOU WERE FAIR THAN WHAT DID I WIN IF I WAS AT MY LEGIT POSITION NUMBER 3 ???

57) There allegations that the ultimate winner of the 1st prize was also hacking his scores. Did you take action on him and threw him out ? What was the criteria to keep him in the game ?

58) The ultimate winner was at my position no.3. Right ? Did he come there by hard work in one day? Or was he brought there by sum body ?

59) You said all 20 persons in TOP 20 had equal chances of winning the 1st prize. Right ?

60) Then how come the TOP 4 persons ended up winning the top 4 prizes for grabs ? HOW COME EXACTLY THE TOP 4 MADE EXCELLENT VIDEOS ?

Almost all of the above is already sent to you via email in these last few days alongwith necessary screen shots. You have not replied to any of my emails. If you want I can forward all of them again to you. But on other thoughts its better you reply to all my questions clearly here so that fans of F1 knows exactly what happened in the AIRTEL JOIN THE PIT CREW CONTEST !

Now the two theories I was talking about :

One –Was it one person who all along was changing every body’s points as per his/her choice ? Was it the same person who on 6th Oct 2012 changed every bodys points except the person whom he/she wanted to win the contest ? Or was it all top 5 persons who like fools themselves exactly at same time changed their own scores ? Remember that people like us were thrown out by the MASTER MIND and at least one kept in the leader board to win the dream prize ?

Two : Was it all along a smoke screen made by sum member/members of the JOPC who kept on manipulating the scores to divert attention from the core issue and blame it on a virtual hacker who was never present ? Quiet possible right ? It must be so easy to do that right ? And later quietly make the winner of their choice as if he was legally there by genuine efforts??

I am sure all true F1 fans who read this will surely agree with me and feel cheated by AIRTEL.

JOPC the entire CONTEST and its results are very much in shadow of doubt. So now please solve the puzzle by answering my questions and then please tell me what happens to guys like me whose only fault was that they honestly played the game so that a dream of a life time was achieved and I had stories to tell for my generations to come that I met and was part of the pit crew of the Great Michael Schumacher.

regards,
Rajesh Padalkar
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Airtel — cheating and malpractices

My mobile no. is [protected], on 9th nov. 2011 i dialled 121312 my airtel my offer, to know about top-up recharge options available on my mobile no. This IVRS number informed me about 40 pe 45 offer, in which recharging by 40 rs i'll be provided 45 rs balance. But on doing so i only got 30 rs balance instead of 45 rs. And the remaining 15 rs were never credited to my account. When i consulted customer care they told no such offer is available on my mobile number. Furthermore, the company activates wap packages like mobile radio, cricket updates, caller tunes etc. without informing customers and deducting their balance thereon. airtel customer care charge 50p per 3 mins. with a large number of call drops problem. There are a number of such cases of cheating and malpractices done by this service provider. The company is making huge profits by doing so. I have a brief record of such practices where the customer has been cheated. Please help me.
Namaste Mr.Padalkar,

This is to inform you that your concern listed on 21 Oct 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Dear Mr.Deepak,

Thank you for the concern shown by you. This was posted here because a common man in India has no other way in the virtual world where people only send emails and tweets and then vanish. I had spent more than one and half month playing this game honestly.There was an unusaul behaviour in the game/apps on 6th Oct 2012 after 8.30am when sum person changed the points of all the top 5 persons in the leaderboard. You will agree that this is simply not possible that 5 different individuals simultaneously will change thier own scores in such a competition where the stakes for them selves were so high and all 5 were working for last so many days. Instead of investigating properly I was thrown out by your team and others whose points were also changed were kept in the competition. This was a case of double standards. If you read my questions above it was very clear that there was a flaw in your game or apps and sum body had taken advantage of it. Who was it I have no idea.Its your duty to find out that who changed the points of all persons. If others were given benefit of doubt then why was I thrown out?

I am facing a hard time to explain to my little daughters as to what hacking is...and even they are disturbed that AIRTEL asked to make me a video and then again threw me out of the competition. You have no idea how torturing it is to imagine i was cheated by sum people at AIRTEL when I trusted them so much at the facebook page.

I had even sent emails to your Ombudsperson but he/she has not replied to me. Can you belive that ??

Today your JOPC team sent a silly email confirming that they investigated and have nothing further to do and they have blocked me again from your Facebook Formula1 page. I dont understand what is the investigation and who did it.
Your team has not replied to my real questions and gave silly replies.The team even said to me that they asked me to make video as a good will.Please tell me how is it possible for your team to selectively show goodwill and at other places show me the TERMS AND CONDITIONS of the contest.

Where was the GOODWILL clause in the T and C's???

All this has made it clear that they are not ready to accept their mistake and I will never get justice. This is not the way to treat fans of formula 1 who treat you like heroes for sponsoring the event and bringing the sport to India. Of course you can shut me up and cover my case and still I cant do any thing.But you should know that at least one person will never trust this brand again. Asking for justice I think is not a crime in India.

You can go to the time line of the Formula1 page on FB and scroll down from Sept onwards and read the comments posted by so many persons asking to stop the contest as it was hacked so many times. The very same hackers are still allowed freely to post on the page. Your team even managed to delete my two friends who were in the competition. What in the world is your team upto by deleting people from my friends list who were also part of the same contest ???????? Or at least they have asked these people to delete me from their friends list for sum mysterious reasons ! ! !

By the way there is not much time left in this case because the contest winners will get to enjoy their prizes from 26th Oct onwards. If you delay the investigation and quiz me later and give a verdict later it will make no sense. There should be a technical investigation as to how and who hacked your game/apps on 26th Oct 2012 after 8.30 am and before 12.30 pm same day.

If you do that the rest will be easy to find. ALL OTHER PROOF IS ALREADY AVAILABLE ON THE TIMELINE OF YOUR PAGE ON FACEBOOK VIA THE COMMENTS MADE BY MANY OTHER PERSONS.

Lets see what reply you will give now.

You can always call me on my number which you can get from JOPC team.

HOPE THAT JUSTICE IS DONE TO ME BY AIRTEL.

PLEASE REMEMBER A COMMON MAN WILL NOT TAKE SO MANY STEPS IF HE HAS DONE WRONG.

REST IS UPTO YOU.

REGARDS,

RAJESH PADALKAR
POSITION NO.3
LEADER BOARD
AIRTEL JOIN OUR PIT CREW CONTEST
2012.

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