Comments
Namaste Mr.Padalkar,
This is to inform you that your concern listed on 21 Oct 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is to inform you that your concern listed on 21 Oct 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Dear Mr.Deepak,
Thank you for the concern shown by you. This was posted here because a common man in India has no other way in the virtual world where people only send emails and tweets and then vanish. I had spent more than one and half month playing this game honestly.There was an unusaul behaviour in the game/apps on 6th Oct 2012 after 8.30am when sum person changed the points of all the top 5 persons in the leaderboard. You will agree that this is simply not possible that 5 different individuals simultaneously will change thier own scores in such a competition where the stakes for them selves were so high and all 5 were working for last so many days. Instead of investigating properly I was thrown out by your team and others whose points were also changed were kept in the competition. This was a case of double standards. If you read my questions above it was very clear that there was a flaw in your game or apps and sum body had taken advantage of it. Who was it I have no idea.Its your duty to find out that who changed the points of all persons. If others were given benefit of doubt then why was I thrown out?
I am facing a hard time to explain to my little daughters as to what hacking is...and even they are disturbed that AIRTEL asked to make me a video and then again threw me out of the competition. You have no idea how torturing it is to imagine i was cheated by sum people at AIRTEL when I trusted them so much at the facebook page.
I had even sent emails to your Ombudsperson but he/she has not replied to me. Can you belive that ??
Today your JOPC team sent a silly email confirming that they investigated and have nothing further to do and they have blocked me again from your Facebook Formula1 page. I dont understand what is the investigation and who did it.
Your team has not replied to my real questions and gave silly replies.The team even said to me that they asked me to make video as a good will.Please tell me how is it possible for your team to selectively show goodwill and at other places show me the TERMS AND CONDITIONS of the contest.
Where was the GOODWILL clause in the T and C's???
All this has made it clear that they are not ready to accept their mistake and I will never get justice. This is not the way to treat fans of formula 1 who treat you like heroes for sponsoring the event and bringing the sport to India. Of course you can shut me up and cover my case and still I cant do any thing.But you should know that at least one person will never trust this brand again. Asking for justice I think is not a crime in India.
You can go to the time line of the Formula1 page on FB and scroll down from Sept onwards and read the comments posted by so many persons asking to stop the contest as it was hacked so many times. The very same hackers are still allowed freely to post on the page. Your team even managed to delete my two friends who were in the competition. What in the world is your team upto by deleting people from my friends list who were also part of the same contest ???????? Or at least they have asked these people to delete me from their friends list for sum mysterious reasons ! ! !
By the way there is not much time left in this case because the contest winners will get to enjoy their prizes from 26th Oct onwards. If you delay the investigation and quiz me later and give a verdict later it will make no sense. There should be a technical investigation as to how and who hacked your game/apps on 26th Oct 2012 after 8.30 am and before 12.30 pm same day.
If you do that the rest will be easy to find. ALL OTHER PROOF IS ALREADY AVAILABLE ON THE TIMELINE OF YOUR PAGE ON FACEBOOK VIA THE COMMENTS MADE BY MANY OTHER PERSONS.
Lets see what reply you will give now.
You can always call me on my number which you can get from JOPC team.
HOPE THAT JUSTICE IS DONE TO ME BY AIRTEL.
PLEASE REMEMBER A COMMON MAN WILL NOT TAKE SO MANY STEPS IF HE HAS DONE WRONG.
REST IS UPTO YOU.
REGARDS,
RAJESH PADALKAR
POSITION NO.3
LEADER BOARD
AIRTEL JOIN OUR PIT CREW CONTEST
2012.
Thank you for the concern shown by you. This was posted here because a common man in India has no other way in the virtual world where people only send emails and tweets and then vanish. I had spent more than one and half month playing this game honestly.There was an unusaul behaviour in the game/apps on 6th Oct 2012 after 8.30am when sum person changed the points of all the top 5 persons in the leaderboard. You will agree that this is simply not possible that 5 different individuals simultaneously will change thier own scores in such a competition where the stakes for them selves were so high and all 5 were working for last so many days. Instead of investigating properly I was thrown out by your team and others whose points were also changed were kept in the competition. This was a case of double standards. If you read my questions above it was very clear that there was a flaw in your game or apps and sum body had taken advantage of it. Who was it I have no idea.Its your duty to find out that who changed the points of all persons. If others were given benefit of doubt then why was I thrown out?
I am facing a hard time to explain to my little daughters as to what hacking is...and even they are disturbed that AIRTEL asked to make me a video and then again threw me out of the competition. You have no idea how torturing it is to imagine i was cheated by sum people at AIRTEL when I trusted them so much at the facebook page.
I had even sent emails to your Ombudsperson but he/she has not replied to me. Can you belive that ??
Today your JOPC team sent a silly email confirming that they investigated and have nothing further to do and they have blocked me again from your Facebook Formula1 page. I dont understand what is the investigation and who did it.
Your team has not replied to my real questions and gave silly replies.The team even said to me that they asked me to make video as a good will.Please tell me how is it possible for your team to selectively show goodwill and at other places show me the TERMS AND CONDITIONS of the contest.
Where was the GOODWILL clause in the T and C's???
All this has made it clear that they are not ready to accept their mistake and I will never get justice. This is not the way to treat fans of formula 1 who treat you like heroes for sponsoring the event and bringing the sport to India. Of course you can shut me up and cover my case and still I cant do any thing.But you should know that at least one person will never trust this brand again. Asking for justice I think is not a crime in India.
You can go to the time line of the Formula1 page on FB and scroll down from Sept onwards and read the comments posted by so many persons asking to stop the contest as it was hacked so many times. The very same hackers are still allowed freely to post on the page. Your team even managed to delete my two friends who were in the competition. What in the world is your team upto by deleting people from my friends list who were also part of the same contest ???????? Or at least they have asked these people to delete me from their friends list for sum mysterious reasons ! ! !
By the way there is not much time left in this case because the contest winners will get to enjoy their prizes from 26th Oct onwards. If you delay the investigation and quiz me later and give a verdict later it will make no sense. There should be a technical investigation as to how and who hacked your game/apps on 26th Oct 2012 after 8.30 am and before 12.30 pm same day.
If you do that the rest will be easy to find. ALL OTHER PROOF IS ALREADY AVAILABLE ON THE TIMELINE OF YOUR PAGE ON FACEBOOK VIA THE COMMENTS MADE BY MANY OTHER PERSONS.
Lets see what reply you will give now.
You can always call me on my number which you can get from JOPC team.
HOPE THAT JUSTICE IS DONE TO ME BY AIRTEL.
PLEASE REMEMBER A COMMON MAN WILL NOT TAKE SO MANY STEPS IF HE HAS DONE WRONG.
REST IS UPTO YOU.
REGARDS,
RAJESH PADALKAR
POSITION NO.3
LEADER BOARD
AIRTEL JOIN OUR PIT CREW CONTEST
2012.
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Airtel — cheating and malpractices
My mobile no. is [protected], on 9th nov. 2011 i dialled 121312 my airtel my offer, to know about top-up recharge options available on my mobile no. This IVRS number informed me about 40 pe 45 offer, in which recharging by 40 rs i'll be provided 45 rs balance. But on doing so i only got 30 rs balance instead of 45 rs. And the remaining 15 rs were never credited to my account. When i consulted customer care they told no such offer is available on my mobile number. Furthermore, the company activates wap packages like mobile radio, cricket updates, caller tunes etc. without informing customers and deducting their balance thereon. airtel customer care charge 50p per 3 mins. with a large number of call drops problem. There are a number of such cases of cheating and malpractices done by this service provider. The company is making huge profits by doing so. I have a brief record of such practices where the customer has been cheated. Please help me.