Birla Sun Life Complaints & Reviews

Sir,

From last 1 year Birlasunlife Insurance co PF dept just asking for wait more time to settle my pf amount. But they till now either giving me the particular date or amount.Even they didn't receive the ph calls, which is mention as a toll free no.
Please help me to get my pf amount, because I am seriously facing financial problem.

For prove I am just paste their reply mails which they send me :


From: ABFSG HR Helpdesk [mailto:hr.[protected]@birlasunlife.com]
Sent: Saturday, July 30, 2011 3:16 PM
To: Debasish Banerjee
Subject: Re: [Ticket#[protected]] [Ticket#[protected]] [Ticket#[protected]] [Ticket#[protected]] [Ticket#[protected] [...]



Hi Debasish ,

Thank you for writing to ABFSG HR Helpdesk.

please note that your PF is under process with the PF team, it is already Sent to PF Consultant for PF Settlement.

request you to allow some more processing time for the same.we will provide you the update very soon.

Please let us know in case of further assistance needed.

Regards
ABFSG HR Helpdesk
Toll Free *[protected] ,
Email * hr.[protected]@birlasunlife.com

Note :Please mention your Name, Employee code and business unit in all the communication to HR Helpdesk

07/29/2011 10:57 - Debasish Banerjee wrote:

Dear Concern,

Why don’t you reply how many days will take to reimburse my amount. And also why don’t give me the contact details?
Repeatedly you send me the same mail instead of give me the information.
Let me know why it was delay? How mach more time did you need?
Please give the exact date.



Warm & Regards
Debashis Banerjee
Mob No:[protected]





From: ABFSG HR Helpdesk [mailto:hr.[protected]@birlasunlife.com]
Sent: Tuesday, July 26, 2011 5:38 PM
To: Debasish Banerjee
Subject: Re: [Ticket#[protected]] [Ticket#[protected]] [Ticket#[protected]] [Ticket#[protected]] [Ticket#[protected] [...]


Hi Debasish,

Thank you for writing to ABFSG HR Helpdesk.

We apologies for the delay

Please note that are doing follow up with our concern team in this regard and would revert to you with an updated status soon.


Request you to please allow some more time for processing, so that the needful will be done.



Please let us know in case of further assistance needed.
Regards
ABFSG HR Helpdesk
Toll Free *[protected] ,
Email * hr.[protected]@birlasunlife.com

Note :Please mention your Name, Employee code and business unit in all the communication to HR Helpdesk

07/26/2011 12:17 - Debasish Banerjee wrote:

Dear Concern,

Please specify clearly hw many days you’ll take? Otherwise send the contact details so I can also track my record.
Please don’t send the same mail.



Warm & Regards
Debashis Banerjee
Executive – Marketing & Sales
3 Wood Street
Govind Mahal
Kolkata -700016
Mail id: [protected]@kolkata.lclshipping.com
Office No:[protected]
Mob No:[protected]
LOGISTIX (INDIA) PVT. LTD.





From: ABFSG HR Helpdesk [mailto:hr.[protected]@birlasunlife.com]
Sent: Saturday, July 23, 2011 12:06 PM
To: Debasish Banerjee
Subject: Re: [Ticket#[protected]] [Ticket#[protected]] [Ticket#[protected]] [Ticket#[protected]] [Ticket#[protected] [...]


Hi Debasish

Thank you for writing to ABFSG HR Helpdesk.

Please note that your query is under process and soon we will get back to you with update on the same, kindly allow some time to assist you better.

Please let us know in case of further assistance needed.

Regards
ABFSG HR Helpdesk
Toll Free *[protected] ,
Email * hr.[protected]@birlasunlife.com

Note :Please mention your Name, Employee code and business unit in all the communication to HR Helpdesk

07/22/2011 10:18 - Debasish Banerjee wrote:

Dear Concern,

Please tell me the specific date. I am waiting from last 12 months, now tell me hw many days I have to wait.
I am facing serious financial problem.

Dear Joyanto Sir,

Please follow-up the case. I am seriously facing financial problem.
Also give me the contact details to whom I can contact directly. The toll free no. no body entertain it.




Warm & Regards
Debashis Banerjee
Executive – Marketing & Sales
3 Wood Street
Govind Mahal
Kolkata -700016
Mail id: [protected]@kolkata.lclshipping.com
Office No:[protected]
Mob No:[protected]
LOGISTIX (INDIA) PVT. LTD.





From: ABFSG HR Helpdesk [mailto:hr.[protected]@birlasunlife.com]
Sent: Thursday, July 21, 2011 6:03 PM
To: Debasish Banerjee
Subject: Re: [Ticket#[protected]] [Ticket#[protected]] [Ticket#[protected]] [Ticket#[protected]] Status of PF. EMP No: [...]




Hi Debasish,

Thank you for writing to ABFSG HR Helpdesk.

Please note that your PF is under final stage of processing. Request you to allow some more time for the same.

Please let us know in case of further assistance needed.

Regards
ABFSG HR Helpdesk
Toll Free *[protected] ,
Email * hr.[protected]@birlasunlife.com

Note :Please mention your Name, Employee code and business unit in all the communication to HR Helpdesk

07/20/2011 15:28 - Debasish Banerjee wrote:

Dear Concern,

According to the trail mail, 15 days is over.
So, can you please tell me when I’ll get the PF amount?



Warm & Regards
Debashis Banerjee
Executive – Marketing & Sales
3 Wood Street
Govind Mahal
Kolkata -700016
Mail id: [protected]@kolkata.lclshipping.com
Office No:[protected]
Mob No:[protected]
LOGISTIX (INDIA) PVT. LTD.










----- Forwarded Message ----
From: ABFSG HR Helpdesk <hr.[protected]@birlasunlife.com>
To: Debashis Banerjee <deb.[protected]@yahoo.in>
Sent: Mon, 27 June, 2011 5:10:24 PM
Subject: Re: [Ticket#[protected]] [Ticket#[protected]] [Ticket#[protected]] Status of PF. EMP No: 8317

Hi ,

Thank you for your request.

Please note that we captured your details and would revert to you with an updated status soon.

Request you to please check with us for updated status after 15 to 20 Business Days.

In case of any clarification, Please get back to us.


Regards
ABFSG HR Helpdesk
Toll Free *[protected] ,
Email * hr.[protected]@birlasunlife.com

Note :Please mention your Name, Employee code and business unit in all the communication to HR Helpdesk

06/27/2011 14:05 - Debashis Banerjee wrote:

Dear Concern,



This is with reference to the appended mail below. My payment is processed on 18th May, But still there is no clue.



Dear Joyanta da,



Would request your kind attention and help in this regard.



Regards

Debashis Banerjee
# [protected]




[protected][protected][protected][protected]





From: ABFSG HR Helpdesk <hr.[protected]@birlasunlife.com>
To: Debashis Banerjee <deb.[protected]@yahoo.in>
Sent: Mon, 27 June, 2011 11:20:04 AM
Subject: Re: [Ticket#[protected]] [Ticket#[protected]] Status of PF. EMP No: 8317

Hi Debashis,

Thank you for your request.


Please note that your PF is under process and you will receive the same shortly.

In case of any clarification or assistance feel free to revert.

Regards
ABFSG HR Helpdesk
Toll Free *[protected] ,
Email * hr.[protected]@birlasunlife.com

Note :Please mention your Name, Employee code and business unit in all the communication to HR Helpdesk

06/26/2011 20:58 - Debashis Banerjee wrote:

Sir,



I am still waiting for your reply......... Hw many days I still have to wait for my PF amount..



----- Forwarded Message ----
From: Debashis Banerjee <deb.[protected]@yahoo.in>
To: ABFSG HR Helpdesk <hr.[protected]@birlasunlife.com>
Sent: Mon, 30 May, 2011 12:00:41 PM
Subject: Re: [Ticket#[protected]] Status of PF. EMP No: 8317

Sir,



How many days I should wait?. And also please let me know weather its possible to direct credit to my bank account. My account is in HDFC bank. Branch :- Stephen House ; Kolkata. If its possible I'll give you the bank account no.

I am egarly waiting for your reply.



Regards

Debashis Banerjee.




[protected][protected][protected][protected]





From: ABFSG HR Helpdesk <hr.[protected]@birlasunlife.com>
To: Debashis Banerjee <deb.[protected]@yahoo.in>
Sent: Wed, 18 May, 2011 3:19:52 PM
Subject: Re: [Ticket#[protected]] Status of PF. EMP No: 8317


Hi,
As per latest update, your payment is in process. Would be released soon.






Regards
ABFSG HR Helpdesk
Toll Free *[protected] ,
Email * hr.[protected]@birlasunlife.com

Note :Please mention your Name, Employee code and business unit in all the communication to HR Helpdesk

05/11/2011 10:49 - Debashis Banerjee wrote:

Sir,



I am still waiting for your reply. Please let me know weather its possible to direct credit to my bank account. My account is in HDFC bank. Branch :- Stephen House ; Kolkata.



Regards

Debashis Banerjee.




[protected][protected][protected][protected]





From: ABFSG HR Helpdesk <hr.[protected]@birlasunlife.com>
To: Debashis Banerjee <deb.[protected]@yahoo.in>
Sent: Sat, 7 May, 2011 1:04:18 PM
Subject: Re: [Ticket#[protected]] Status of PF. EMP No: 8317

Hi Debashis ,

Thank you for your request.


Please note that your query is presently worked upon. We will revert you with an update as soon as possible.

In case of any clarification feel free to revert.



Regards
ABFSG HR Helpdesk
Toll Free *[protected] ,
Email * hr.[protected]@birlasunlife.com

Note :Please mention your Name, Employee code and business unit in all the communication to HR Helpdesk

05/05/2011 12:58 - Debashis Banerjee wrote:

Dear Concern,



Pls let me know the current status of my PF, hw long it will take.

My name is: Debashis Banerjee

EMP code is : 8317

Date of leaving: 10.10.2009





Warm Regards

Debashis Banerjee

# [protected]



















Thanks & Regards

Debashis Banerjee
[protected]

i have received call from birla sun life delhi regarding insurance policy after that i have called customer care if birla sun life and they told me that we don't have this type of policy. then after i have mail to company tooo many time from same day but till date i have not received any reply form the company and still i have received calls from the company regarding policy. in this type of scam company is also involved in it that is why they are not replying my mail and not take any action.

Plz refer to my emails
Date: Thu, Jul 28, 2011 at 2:18 PM
Date: Tue, Jul 26, 2011 at 1:06 PM

Date: Thu, Jul 21, 2011 at 11:46 AM

Date: Wed, Jul 27, 2011 at 11:51 AM
Subject: Re-instatement of Policy number[protected]

Despite Several Reminders, the BSLI doesn't look into this matter in the interest of the policy holders.

If the policy doesn't take for re-instatement, a review petition will be filed in the IRDA and necessary compensation will be claimed from the BSLI for non-commitment of policyholder's interest.


Plz re-instate my policy no.[protected], as I did not get much info about my refund. Now I am shocked that only 3000/- will be refunded for my deposit of 15000/-. this is illegal and not tolerable.

I have already requested the BSLI to re-instatement one month back but no response from the BSLI.

If you don't proceed further, I will file petition against BSLI for full refund for harassing and misguiding the customers in the Consumer Court for Compensation.

Plz call me urgently [protected].

K.GANESARAMU & PACKIYALAKSHMI

The Branch Manager of Birla Sunlife insurance at Diamond Harbour doing miss behave with the Renewal Clients. If their Agent have not presence now with in Birla, then why the client are suffering this reason. As per manager information its Birla Sunlife Insurance head office instruction.Lot of Client are suffering this type of problem with Birla Sunlife insurance in other branch its one of them.
So Don't Invest this type of Pvt.Insurance Company.

Hi,
My name is Deepali Agarwal. I have taken a Birla Sun Life Policy in 2008. The policy was of 3 years. I did the last payment in March-2010.
After that I had come to United States for higher education and I want to withdraw my policy so that I can use the money for my education.
I have dropped several emails to "Customer Service" to ask the process to get my money back.
I am tired of contacing them and never got any reply. When they needed my money I used to get 100s of calls and now they are not bothered to even reply their own customers.
I have no clue on how to get my money back, I have to wait till I plan my India trip which I dont know when!!
I wish someone can help me on this issue as I am in a real need of my own money!
Regards,
Deepali

i have invested some amount in the cash manager fund of the birla sunlife mutual fund. the good thing about this scheme is that the principal is 100 % protected and i can get my amount within 2 days of my request and there is no entry or exit loads in this fund. for the ease of my transactions i have opted for the electronic payment mode of my redemption and i have also clearly mentioned the same in the application forms. on 19th of july i have made a redemption request for Rs. 10000 from my folio and after 2 working days i was waiting for my amount to be credited in my bank account. when i dont get my amount in the 3rd working day then i called up the call centre to inquire abount the amount when i was surprised to know that they have registered my mode of payment as the cheque payment mode. i asked them to rectify the mode of redemption in my folio for which they told me that it will take 4 working days to rectify the same. i told them that being it is the mistake of the company and that it is to be rectified instantly than they denied me and said that it will go according to the process. i also asked them about my cheque of Rs. 10000 but i was more surprised to know that they have not even despatched the cheque till 25th of july. my redemption is been done as per the NAV of 19th of july and my cheque has been despatched on 25th of july that means that the amount difference of 6 days has to be borne by me... i want the necessary actions to be taken against the company so that no one else faces the problem again...

My self Aashish Bhasin I have Received a call from BirlaSun Life Insurance executive name is Rahul Sharma they told me about a plan but when i said i didn't require they started abusing that number is [protected] when i talk to birla sunlife insurance call center they told me we cant do anything for that " we cant do anything for that market caal". How that company who can't restrict our employee can they manage your fund or settlements the claim.

respected, sir/mam

my name is gaurav chandak i complete my BCDE exam as on[protected] .but without my knowledge my certificate is used by birlasunlife security ltd. & i have to release it as soon as possible my reg- id is BSE-BCD-BR-APR7620.
It is my last request to release it .
thanking you
GAURAV CHANDAK
[protected]/[protected]

Dear Sir,

I have purchased a policy from you in January ( the policy no is[protected] but not received the policy bond on time after so many visits to your Chandigarh Branch I have received a policy bond that to in duplicate which I don't like at all

After seeing the policy bond I am not satisfied with the policy therefore I have submitted the policy for free look which you have denied now you tell me where is my fault you have given me duplicate bond where is my original bond please process my free look otherwise I go in legal court against you

waiting response in 24 hours

this is total case of Mis selling

regards
Nitin Saini
[protected]
[protected]

Respected Sir / Madam,

I am k.Suresh Babu, from chennai

Worked in Birla sunlife Insurance company limited

And I resigned my job 6 months before, till date I am not recieved my EPF claim

My EPF No: MH/211039/41312.

Please do me needful

With Thanks & Regards,
K. Suresh Babu.
[protected].

Dear Sir / Mam

I have resigned from Birla sun life insurance co branch ghaziabad in
the month of september 2010.My FFS was done in the month of January
2011 but till the date i have not received my pf. I have already
submitted my form in the month of dec2010.Almost 9 to 10 times i have
cotacted to HR helpdesk but i have not get any satisfactory updation
from there side. Kindly help me in this matter . My Pf account no.-MH / 211039 / 33323.And my Birla sun
life emp id was 33323.

i already give resignation from Birla Sun Life Insurance Co Ltd in August, 2010 and submitting all the documents related to resignation and PF withdrawal form also.
But till now, after 10 months of resignation i did not receive my PF from the company, i am trying to call their HR toll free but all the time they told your query is in process.
I am really fade up. My PF account NO: MH/211039/27668.
So kindly help me in that case

Dear Sir/ Madam,

I have successfully comleted trainng programme for LIC agent and also qualified the Online exam in the month May-2011. However, my license has not been released till date because in the month August-2010
I got myself registered with Birla Sunlife vide URN No.BSLI[protected] but I have neither attended training programme nor appeared in written exam for Birla Sunlife.In this context, I approached Birla Sunlife Hardwar branch for cancellation o[censored]RN issued to me by them & I have also courier a letter through haridwar branch but I have got no response.

So in this regard i need Your help for cancellation my URN No.BSLI[protected] as soon as possible so that my license for LIC agent can be released.


Looking forward for your early response.

Thanking You

Your Faithfully
Raj Kumar
URN No.BSLI[protected]
Contact No. :- [protected]
e-mail:- raj22.[protected]@rediffmail.com

Dear Sebi,
My name is Rajneesh Kumar. I have purchased one MF with folio number [protected] with Birla sunlife mutual fund.

I have requested multiple times in hard copy request at CAMS office in Bangalore MG Road Manipal Tower, but Customer care of Birla Sun life always says to submit request again,

Last request I had submitted[protected] at CAMS office near Manipal Tower but nothing happened.
Below Dividends are not yet received .
25/03/2008 -- RS 2608.92
16/03/2007 -- RS 6059.20


I submitted it three times in hard copies.
Request you to kindly help.

I have invested through SIP of 1000 Rs in Birla Sunlife ELSS scheme in June 2008. At that time I was given to understand that I can withdraw the accumulated amount at the end of 36 months. Now I am told that I can withdraw the entire amount only in June 2014! What a nicw way of cheating innocent investors and not giving them clear information about the scheme. I had invested because I wanted the Money in 2011, Now I am asked to be patient and wait for 3 years.Please help me get back my money which I need urgently.

My folio No is[protected]
Name pragna ravee kaul
PAN CARD NO ABDPK0288L32540
name Pragna Kaul
(M) [protected]
Ahmedabad

I took a plan for birla sunlife one time payment of 2.85 lacs. and the insurance advisor sourabh goel code no .AX5214 promise me to refund a five thousand rs. but it is complete 1 yr he never turned up.detail of policy are given below
policy name-birla sunlife insuranceplatinum premier plan

amount- 2,85 lacs

policy no.[protected]

my contact no- [protected]

email- [protected]@rediffmail.com


please let me know is this way make fool to the people

vivek pradhan

Sir
I Mukesh kumar Sharma procure two nos birla sun life insurance saral jeeven polices no[protected] issue date 21.2.2008 first premium Rs 11448 & policy no [protected] issue date 28.2.2008 first premium Rs11316.
I received these polices after 30 days from issue date. And after studying these policy terms and condition, It was noticed that explained by agent wrongly, and policy condition not suit to me. Immediate I went local birla sun life office at mansur plaza beawar For cancelation these polices but they were refused and told me that if I kept these policy for a period of three year then this will be beneficial to me. After 3 year received a letters from birla sun life for termination of these policies then I was shocked and contact to local birla branch and customer service for my losses , Both are unable to give me correct solution and not given satisfactory answer.
Then I call to toll free no[protected], as per them my total amount principal and interest convert in zero and when my self request him to send statement for the same and almost more then one month crossed there is no response from any one.
Again I was sent to mail at client service birla sun life on date 24-apr-11 for requesting to send my policy statement but till date no response was heard.
Sir I want a help from you that pl contact to birla sun life officials on behalf of me that how it is possible that a amount invest for gaining more but after a period of 03 year this was neither increased or noe as it is.
We are investing amount for benefit not for total loss.
Pl l advise me how can recover my principal amount
pl look after and favor me for recovering my losses

Matter is most urgent

Regards


Mukesh Kumar Sharma
kushal nagar
beawar

To Whomsoever it may concern,

I happen to be a reputed person from Shahbad Markanda, having stayed at this place for the last 25 years near Kurukshetra and want to bring in your kind notice the pathetic service that I have got from your Reputed Company and Chandigarh region FC Renu Sharma insurance advisor code C00065 regarding 13 policies of my family including 4 policies of myself.

Details of this well planned fraud are as below:-

1. I was given 2 policies of Rs. 24996/- on 27th March 2008 (Receipt no.6016226 and 6016222) and 2 policies of Rs. 24834/- on 28th March (Receipt no.6016442 and 6016445)

2. My Brother Nand Kishor given one policy of RS.50,000/- on 20th march 2008 (Receipt no 6015606)and 2 policeies of Rs. 24861/- on 27 march (receipt no 6016195and 6016196)

3. My Brother jagdish kumar given 3 policies of RS 25050/- on 28th march 2008 (receipt no 6016444,6016441 and 6016439 )

4. My Mother luxmi rani given one policy of Rs 50000/- on 27march 2008 (Receipt no 6016238)and I was told that these are Single premium policies and I need not
give any future premiums in these policies.
TILL DATE, I HAVE NEITHER RECEIVED THE POLICY NOR HAVE I EVER RECEIVED ANY INTIMATION OF ANY RENEWAL PREMIUM (AS THESE WERE REGULAR PREMIUM POLICIES WHICH I HAVE GOT TO KNOW ON 26TH APRIL 2011) VIA ANY MODE OF COMMUNICATION, I hope I need not repeat this as I have written this in Caps for your reference and I have all the proofs to back this in court of Law if need be although I am very sure that a Reputed Name Like Birla would not let it happen.

I was surprised to hear that I will be given a token cheque of
Rs. 6000/-/policy after a few days as all policies have been terminated. May I ask how can a policy be terminated if the client has not even got the policy and any information about the policy term and conditions??

I would request you once and for last time to give back atleast my Principal amount if not interest of 3 years ASAP else I would have to pursue other options inc. Legal and would make sure that all policy holders of Birla Sunlife get to know about these deeds of Company via electronic and print media and not to mention that IRDA will be involved very soon in this serious matter altogether.

Regards,
Devinder Kumar
#211, Ward-14,
[protected]

hello sir/mam,
myself Sudarshan Dev, policy no.[protected]. Me and one of my friend Pankaj Jindal policy no.[protected] took insurance policy last year (2010) in may, The agent was from Gohana branch (Sonipat) but we did not receive my documents till 10th of april 2011.after that we asked for my policy documents from the agent. After many phone calls, we received my documents on 3rd of may 2011. when we read the documents, the benefits, policy and conditions were different to those which were told by the agent. Then we called the agent and ask him about the policy. His response was not satisfactory. Then one of my friend told me about the free look of the policy and then we spoke to your customer executive on toll free no. About the free look, the conditions are written clearly in the policy paper. 0n 13th may Mr. Pankaj Jindal went to the jind branch office, Mr. Jaspreet singh talked to the manager of Sonipat branch. Then manager of sonipat branch refused to give the free look on our policy although we fullfilled all conditions for the free look of my policy. He talked to toll free no. and Mr. Jaspreet singh also talked to customer executive. He told Mr. Jaspreet singh to give me free look. we visited the branch many times but ultimately he refused to give us free look on our policy. He told that the Manager of Sonipat branch refused him to give me free look.They both misbehaved with us. After that i called to toll free and Mrs. Kaynath and told her all about it, she also talked to Mr. Jaspreet Singh but his response was very poor and he cut down the phone.

I want strict action against both of them.
my cell no. is [protected] and e mail id is - alonesid.[protected]@gmail.com.
please tell me about the action you take.

thanks

Dear sir,

I am Pradeep Kumar having an insurance policy with Birla sun life insurance company.
Policy details:-

Policy Owner Mr. Pradeep Kumar
Policy No.[protected]
Application No. A42374433
Agent Code 740074
Policy Issue Date 17 Jan - 2011
Plan BSLI Platinum Advantage-2010 BSA Tr10Py5
Modal Premium 7500.00
Annual Premium 30000.00
Premium Frequency Quarterly

My premium due date is 17th January, April, July & October of each year.

CASE:-
Here the case is that I made the 1st payment of my policy on 17th Jan 2011 at the time of opening of my policy, after that against the second due payment I made the online payment on 11th April so that it can be credited against my due payment on time.
But inspite of making payment myself again Rs.7500/- was debited from my bank account on 18th April through auto debit option.

As soon as the amount was deducted my agent made a written complaint to the insurance co. and asked to return back the money and telephonically they assured that the amount will be refunded back with in seven days from the time the amount gets credited in their account. But till today it is almost 36 days have passed and i have not received the money.

Sir please help me to get back the money with interest and with penalty against the problems faced by me due to the scarcity of money due the the insurance co. mistake.
I have All the proofs Of above complaint which i can send you any time.

With Regards,

Pradeep Kumar
[protected]