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HDFC ERGO General Insurance Complaints & Reviews

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1.8
Updated: Dec 6, 2024
Complaints 182
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64
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HDFC ERGO General Insurance reviews & complaints(182)

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R
rahuldvd
from Bhopal, Madhya Pradesh
Dec 6, 2024
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Urgent: violation of irdai regulations and policy terms regarding claim no. C230024372672

Address: HDFC ERGO General Insurance Company Limited. IRDAI Reg No.146 CIN : U66030MH2007PLC177117. Registered & Corporate Office: 1st Floor, HDFC House,
Website: www.hdfcergo.com

Claim No - C[protected]
I purchased an HDFC Ergo insurance policy through Insurance Dekho on September 27, 2024, which became effective from October 1, 2024. Since it was a second-hand car, I was unaware of the correct NCB percentage. Ownership was also being transferred on the policy. I opted for a 50% NCB as I was unsure about it. On Insurance Dekho, only two options were available — whether a claim had been made in the previous...
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Shrinivas Kanere
Nov 29, 2024
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Claim representative not responding correctly and rude behaviour

Address: Jaysingpur, Maharashtra

Policy no[protected]
Claim no C[protected]
Representative name Pramod Patil

This person is not responding to calls and talking rudely with customer.

Its been 30 days since my vehicle is repaired and till date payment is not received to me.
Its worst experience from hdfc ergo insurance.
Sorry but I am unsatisfied,
Please take action against the representative of yours,...
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A
Arsh Ghanchi
Oct 10, 2024
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Policy no. 2805203762905603000 vide clain no. Rr-hs24-14359633

Address: VADODARA

Dear sir,
Hdfcergo insurance company my mediclaim not approved after discharge verification also done and given writing to later for issue, but it is no given solution...
Regards,
Samir ghanchi
[protected]...
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I
Imranmustaffa
Aug 13, 2024
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agent rude behaviour

Address: Mumbai, Bhandup

Customersupport.hdfcergo.com
Rude Agent-File lawsuit against HDFC Unprofessional behaviour

Policy number[protected]

This is to inform you that your representative from HDFC ergo insurance has spoken very rudely to us, his name is Aashish Desai-[protected], when i told him not to speak rudely, he said he will ensure he does not get our claim settled. He spoke to my husband very rudely and said...
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Prabhakar3339
from pune, Maharashtra
Apr 22, 2024
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It has been more than month but still my claim is under process due to mistake done by HDFC ERGO surveyor as he asked Garve Bajaj to generate bill on customers name which he clearly mentioned in the mail that it was his mistake.
I have already filed complaint against HDFC ERGO at NCH
I am sharing the DOCKET No. 5715428
HDFC ERGO General Insurance customer support has been notified about the posted complaint.
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    J
    jayesh.baddi
    from Delhi, Delhi
    Apr 16, 2024
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    company not giving insurance compensation as per damage

    Address: Near Sidhant Hospital, Sai Road, Baddi

    In accident my card damage from front and back

    Company only Giving front bumper, left fender, front grill and fog lamp.

    Rest of Items refusing,

    My radiator assembly in Engines inner part and it was damage due to accident
    and backside bumper also damaged in backside car Hit

    form ore than 7-8 years i Took insurances form companies and now when in accident, Companies behavior...
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    R
    Rohit kumar Beniwal
    Feb 21, 2024
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    Car damage claim

    Address: delhi

    Hi, Rohit this side, my car Number is DL9CAW8152, i buy HDFC ERGO General insurance from Maruti Magic Auto Delhi. when i claim for my car damage than HDFC ERGO surveyor Arun Vats not claiming for my car damage, please solve this issue as soon as possible,...
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    R
    Rohit kumar Beniwal
    Feb 21, 2024
    Feb 21, 2024
    This thread was updated on Feb 21, 2024
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    Issue in car damage claim

    Hi, Rohit this side, i buy HDFC ERGO General insurance from Maruti Magic Auto . when i claim for my car damage than Hdfc ergo surveyor Arun Vats not claiming for my car damage, please solve this issue as soon as possible,...
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    A
    Aishwarya behre
    from JABALPUR, Madhya Pradesh
    Jan 5, 2024
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    Surrender agency ENVOY /IRDAI PORTAL.

    Address: jabalpur madhye pradesh HDFC ERGO GENERAL INSURANCE

    Dear Team
    I am aishwarya behre. pan number is CEOPB9562A. My Agency in HDFC ERGO GENERAL INSURANCE once my agency is year 2019. i have already all documents are summit ted in hdfc ergo insurance company. So kindly remove my pan in IRDAI/ENVOY portal.

    Kindly Request pan remove in both portal as soon as possible

    Thanks Regards
    Aishwarya behre
    [protected]...
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    T
    TIRUVURI SATYA VENKATA SUBBARAO
    Dec 23, 2023
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    Claims for car own damage 23122023

    Address: Tsv subbarao,Flat No 402, GMRC Fortune Towers, Jawahar Nagar, Moulaali

    FROM:

    T.S.V. Subbara Rao
    Senior Citizen
    Flat No. 402, GRMC Fortune Towers,
    Near Life Spring Hospital, Jawahar Nagar,
    Moulaali, Secunderabad – 500040.
    eMail: [protected]@gmail.com
    Phone No. [protected] / [protected].

    TO:
    1) [protected]@hdfcergo.com
    2) [protected]@hdfcergo.com
    3) [protected]@hdfcergo.com
    4) [protected]@hdfcergo.com
    5) [protected]@irdai.gov.inbr...
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    S
    spdtechie
    from Bengaluru, Karnataka
    Dec 17, 2023
    Resolved
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    Issue in settling the claim benefit as per Pay as You Drive Addon Cover

    Hi,

    This is Srikanth.SP from Hyderabad, Have taken the HDFC Ergo Insurance last year for my four wheeler with insurance policy Number# "[protected]". Now as the policy is nearing to the expiry dated 18th Dec'23, i requested for the refund said as per the policy and HDFC ergo requested for some information regarding vehicle and was sent. Inspite of taking every requested piece of information, now they are not responding...
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    R
    Rahul0511
    from Navi Mumbai, Maharashtra
    Nov 20, 2023
    Jan 26, 2024
    This thread was updated on Jan 26, 2024
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    Regarding Motor Vehicle Claim yet not processed

    Address: Leela Business Park, 6th Floor, Andheri-Kurla Road, Mumbai - 400059, Maharashtra

    Hi Everyone, i am writing this incident in regards to my HDFC Ergo motor vehicle insurance bearing policy number:[protected].
    I made a claim intimation with Claim Reference Number: C[protected] for my motor vehicle on 30th October 2023, for which the vehicle survey was conducted on 31st October 2023 by the surveyor & all requisite claim documents were provided them on the same day. It's been more than 19 days that HDFC team...
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    M
    MizzMani
    Oct 19, 2023
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    Renewal Quote Taking Inordinate Time

    Purchased Optima Secure HDFC Ergo Health Insurance in 2021. It was through an agent and not sure if he was sitting out of Bombay, perhaps he was (I'm based out of Bangalore). I received the Insurance renewal reminders via SMS and email. To renew I went to their website and found that the amount they had put there was more than the premium amount I had paid for 2 years in 2021. Hence I my hesitation to renew as I wanted clarification on the...
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    S
    Sk nayeem
    from NIZAMABAD, Andhra Pradesh
    Oct 9, 2023
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    Regarding pan no removal

    Address: NIZAMABAD

    Dear Team
    I have joined as an agent at HDFCERGO GIC 07/07/2020 resigned on September 2021 and I got NOC from HDFCERGO GIC.but my pan number not removed from IRDAI PAN LOOKUP portal..
    Agent code ADI89200105
    Pan no DLEPS9087M
    Kindly remove my PAN from irdai panlookup portal

    Thanks and regards
    Shaik nayeem
    [protected]...
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    S
    sanatpatra888
    from Baripada, Odisha
    Sep 16, 2023
    Resolved
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    Resolved

    Deactivate my agency code on irda portal

    I have never worked with hdfc but there is a code showing active on irda portal.
    I have contacted many time to my local branch also customer care but no one help me so that I am facing problem for getting job.
    Please remove it within 7 working days on irda portal.
    Name - sanat kumar patra
    Pan no- CWTPP5210J
    MOB. [protected]...
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    V
    vinay raghuram
    Jun 30, 2023
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    My claim is approved but payment not received waiting for more than 12 working days

    My claim is approved but payment not recevied waiting from more than 12 working days...
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    S
    Sam.samar11
    Jun 8, 2023
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    Remove my PAN from IRDA portal

    I am Abhay Kumar. My PAN is BRQPK3275D.
    I had an agent code in HDFC Ergo general Insurance company. My code was HCG[protected].

    I have got NOC from HDFC Ergo general Insurance company but still my PAN is showing on IRDA portal.

    I have applied as an employee in other Insurance company and they demanded to remove my PAN from IRDA portal before joining.

    So I request you to please remove my...
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    B
    Biplab Kumar Dass
    from Kolkata, West Bengal
    Jun 3, 2023
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    HDFC Ergo -

    Address: Kolkata, West Bengal

    Dear Team,
    Trust You are well.

    Critical Illness covered in Original Policy with Apollo Munich (Later HDFC Ergo) with Member ID - [protected] | [protected] | [protected] of INR 3 Lakhs for each of the members in the respective policies.

    (Refer Page 8 Clause 4 of attached Policy and First Premium Payment confirmation - Page - 1 dated 24.06.2011)

    As of 19th June 2023, per Renewal Notice dated...
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    T
    tejulucky
    from Kurnool, Andhra Pradesh
    May 26, 2023
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    Please Remove my pan card number from IRDAI site

    I K Usha Rani i was agent with HDFC ERGO GENERAL INSURANCE in the year 2020 to 2022.But due to some problem. Now my pan card number is not remove IRDAI site.please remove my pan card number in IRDAI site.My agent license number HCG[protected], my pan card number BJOPR5274F.So kindly remove it my pan card number in IRDAI site quickly. Facing a lot of problems.
    Thanking You
    K Usha Rani...
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    P
    prabubhai
    May 21, 2023
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    DELINKING pan in HDFC ergo insurance

    Dear Team,
    NAME - PRABU J
    PAN - CASPP8087Q
    I don’t have any relationship with HDFC ERGO INSURANCE. But my pan got linked with that company kindly DELINK my pan in the HDFC ERGO INSURANCE company. It creating unnecessary complaints & trouble in my company.Kindly remove this.
    Thanks & Regards,
    PRABU J
    [protected]...
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