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Bharat Gas - Ashwini Enterprises — Gas not delivered
I am resident of Shahdara15 days ago I booked my gas through my mobile no. [protected] and it was successfully booked but till now I doesn't get my cylinder. I suffering the problem my consumer no. Is 8450fraud of deliveryman
pl find attach fileno delivery
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+91 22 2271 4508
+91 22 2271 4516
1st Floor, Golden Triangle Bldg., P.O. Navjeevan, Navrangpura, Ahmedabad, Gujarat, India - 380014
I applied for petrol card in the month of July - 26 at gachibowli petrol pump - Lalitha's ([protected]). Who punched in my mobile number wrong in the payment slip however when I wanted to correct those details they said it is not a problem as the form includes the correct information.
First Complaint raised - C[protected] dated 7th Aug and they informed that the petrol card was not received and they have submitted the new form and the card should get delivered in 10 - 15 days
Sept - 15 - 16 I tried calling the BP Care, which was one rude service, refuse to help saying they cannot find any details and the above complain number is wrong in this I have visited the pump twice but they refused to provide me details as the in charge is not available.
I dont have the necessary info saved, would never though that BPCL department is a cheat and will give you only false info.
Info on slip got wiped off because it was not a print (like credit card slip). So I ended up with no info with me - Good strategy by BPCL to cheat customers
After visiting BPCL and speaking with the manager, who promised me that I should be getting the card soon and will find info which he never did
New complaint was raised on 3rd Oct - C[protected], for which I was informed that they never received my form
After making several attempts with petrol pump and care I was able to get the confirmation details
VPL[protected] Prasad - [protected]
and was told that the card should be with me in 10 days
This is the most irritating and unprofessional experience in my life and most unprofessional company and staff
I am trying to reach Prasad, who never answers his phone no replies to messages and petrol pump is bluntly refusing stating they have sent it twice now they cannot help
I would like to take this up with higher authority ...
I want my full refund and compensation for run around with so much fuel wasted
New complain : C[protected]