[Resolved]  BSNL — Broadband not working

BSNL Broadband — BSNL Broadband not given

I had applied for BSNL broadband connection 50 days back and still I dont have any response from BSNL. I try to call BSNL people they never pickup the phone and when I met them in person they give lame excuses and ask to come next day. I am very frustated with so long delay. I would be very thankful if something can be done.

K.R. Jain
2724322
Dehradun

BSNL — Bsnl broadband number not working

DEAR SIR,
My TELEPHONE NUMBER:[protected]
KALYAN

I AM AM RETIRED AGM FROM MTNL. FROM 22ND SEPTEMBER ONWARDS TILL TODAY 4 DAYS PASSED AND THE PHONE IS NOT WORKING IS COMPLETELY DEAD ITS A BROADBAND NUMBER. WE HAVE REGISTERED A COMPLAINT BUT THEY R NOT RESPONDING AND EVERY MONTH ON THIS DATE THEY DISCONNECT MY NUMBER AND GIVE CONNECTION TO SOMEONE ELSE ON MY BUILDING TO USE BROADBAND. I WAS TOLERATING THIS BUT NOT IT HAS CROSSED THE LIMIT. THEY HAVE CONNECTED SOME OTHER NUMBER AND NOT STARTING MY NUMBER. AND HAVE GIVEN PARALLEL CONNECTION ALSO FROM MY NUMBER. FROM PAST 6 MONTHS EVERYONE TELL FROM OUTSIDE THEY DONT GET MY NUMBER THE LINMAN COME AND SAY SOME LIES AND GO. HOW MUST TIMES I MUST GIVE COMPLAINT TO THEM THATS Y I AM WRTITING TO U. PLEASE DO THE NEEDFUL IMMEDIATELY. I SAW MY BROADBAND USAGE DETAILS ON BSNL SITE WHEN I HAVE NOT USED THAT DAY USAGE IS SHOWN. WITHOUT MAKING CALLS MY BILL HAVE INCREASED.
PLEASE DO THE NEEDFUL AND FORWARD IT TO CONCERN PERSON.

REGARDS,
A S RAJAGOPALAN

BSNL Wireless connection — Wireless connection not working

My Wireless connection in Vadgaon Sheri is not working(Faulty Instrument). No officer is available to look into it. Lineman(Mr Sivarkar every day said it will be addressed on same day) Very very rediculous approach by BSNL officers.

Hi

Its been a week or more that our phone is disconnected and unable to connect to internet. This is highly unacceptable as I have paid my bills on time...and when i call the toll free number or 1500...they dont know what has to be told and how to make the user understand...

If I would have know that BSNL gives such a services..i would have never recommended BSNL.

thanks

BSNL Broadband — Broadband is not function well

Dear sir
I have taken broad band connection from the begning it is not functioning well .
Please do need full at your earliest as possible.

my connection details are given below
phone no[protected]

the broadband connection for[protected] is not working past 2 weeks

BSNL Broadband — Internet not working for nearly a month

I have give a complaint tht my internet is not working on 19-09-09 to the visakhapatnam bsnl authorities
whenever i try to call up the local bsnl authorities all they say do is give me another number and ask me to call them and this chain continues but nobody takes responsiblity and this saaga has been continuing from the past 25 days
is this how govt organisations always work dont they have a minimum responsibility towards their work..?
landline num:[protected]
my mobile:[protected]

Iam also facing the same problem. If you dial to "1500" - You can hear music endlessly, no operator assistant will come to hear you. Some time you will land in noiseless zone after the first ring, no one knows were we have landed. This is the worst status of our priemium braodband claimers. Even god cannot do any thing to improve them

BSNL wireless broadband service not working
I had taken a bsnl wireless broadband connection few days back. The wireless broadband worked properly only for 2 days. However, if the network cable is connected to my laptop the internet works or else, it gets disconected. I had called 1504 plenty of times and followed their instructions but all went in vain as they said they will pass the complaint to backend office or something and the problem still persists. It was on 15th of August when they said they will get back to me, but till now I did not get any call from concerned people.

What is more painful is that, it takes you minimum of 15 minutes for you to be attended by them (when you call BSNL customer care service numbers 1504 or [protected]), and if they are not able to solve the issue, it gets cut automatically, and you dial up and wait again, this time for for more than 30 minutes...or you will never get attended throught the day...

Unbelievable?? Believe it...(for those who are not associated with BSNL service)

Yes, ..may be they will be busy attending some other calls, but how come it gets disconnected in the mid of your conversation or why is that they do not get back to us when they say so...

I do not know much about this forum, but I hope that it will serve my purpose.

BSNL Broadband — customer care number not working

hello sir / madam
im using broadband service of bsnl i have issue with connectivity so i called up customer care number 1500 from my landlyn it just connects n it sounds that all our customer representatives are busy n it gets dissconnected automatically i dont understand wat for they providing customer care number for the subscirber if any query we can clear up by call center so only we select such service provideers but its of no use now will this all cleared .. everywre curruption

BSNL Broadband — Not getting connected and not attendint tour tele requests.

I am a senior citizen, settled in Senior citizen's complex at 27, Dhyanaprastha, K N Palyam, Vadavalli PO, Coimbatore0641041, having bsnl telefone line[protected]. I applied for and they supplied broadband connection for in the 1st week of October. The techinician came and befor him the broadband would get connected after attempts for one week. But even today, i am without any connectivity. My numerous calls to the AE, other officials are invain. their tollfree number was disconnected thrice this afternoon, which forced me to come to the browsing centre in this heat and write this complaint.. Furthermore, they incorporate my login name and password for direct connctivity(?) and im not comfortable about this.

Bsnl advertises that they give the connection for RS99/ to rural areas and I am in rural area. However I am told that they charge Rs. 250/ Will they walk their talk?

house (BSNL broadband) — Not connecting since 10days

sir,

My internet connection is not available since 10 days i can't bear it anymore,I had complaainted so many times to 1504 but they are not responding I waited so many days ,so i want disconnect your broadband and go to another network,I[censored] want the customer pls rectify the problem other wise it was itslf,I will wait upto tommorow evening only



Ravi shankar

bsnl-broadband — not working

I have a broadband connection through BSNL phone line-2421078. For last one week the broadband is not working. The contact nos provided by BSNL-2023000 and 2000121 are always switched off.

On my complaint lodged with Nodal Officer-Mr. Mr. B. R. Singh by e-mail on 29.10.2009, I received following reply on 30.10.2009:-

"Sir,
Your grievance has been forwarded to the o/o Area Manager DBL for early action. Pl contact Divisional Engineer (Extl) DBL on Tele no 2441000/2474000 if it is not attended within 2 days.
Sorry for inconvenience,
Nodal Officer (PG) Kalyan"

However till date no body has attended the complaint and none of the phones of Dvil Engineer are available. I do not hope for any better service from BSNL.


MGVaidya.

the broadband of bsnl was taken by me last month and i owned my modem. from 20 days i am having the same problem that adsl light blinks thrice and then is reset. whereas i tested this modem in my friend's house it works properly. in my house even all the connections are perfect but it is reset again and again after every 2 minutes and it takes more than 20 min. to become satble for adsl.

Same problem with my wireless internet connection as well..have been paying bills which is of no use..from past one month wireless internet connection is not working for me also..placed a complaint..till now no response..previously one tech had come to fix he had left a number behind ..i try calling that number its switched off most of the time and today got thru but the guy said place a complaint i will come and check..now airtel wud be a better option as they give gud customer service..its been one week and am still not able to use net ...

BROAD BAND IS NOT WORKING PAST FORM 23RD DEC.
1. COMPLIETED ON ON 23RD NOV COMPLIENT NO 444..
2. SECOND REMAINDER ON 4TH DEC COMPLIENT NO 55.

PHONE NO 25540711,

NO 7, 7/1 6TH CROSS GUPTHA LAYOUT,
HALASURE. BANGLAORE-8
KARNATAKA.

I have applied for broadband connection last year. I have received telephone calls from BSNL people about installing it. But till today, no person from BSNL visited to my home to install it. I do not know what happened and why that sanctioned bradband connection is not installed at my home till to day . I would be very greatful to you, if possitive steps can be taken.



K. N. Jadhav
[protected]
Dombivali,
Dist. Thane

sir,


i am a dataone user since 8 months and at present more than 3 months no connection, i have complained several times in telephone and also their complaint books, every months they charged[protected] bill, this is for non connected bsnl data one, every time i have paid bills, the problem which i faced is dsn is not steady

the bsnl workers coming every week and inform that everything is ok, after they left again same the problem arises.

i fed up with this probles and i have no use with your data one, kindly check my connection and rectify the problem, otherwise i have to abandoned the connection since no usage and refund the bill amounts which is excess with your company.

for telephonic complaints nobody taking the phones - so i have to go directly to office and write compalints, you can verifyu my complaints 4-5 times in every month.

i am a akshaya e centre entrepreneur and i have another connection is in my office - it have no problem and i have been using this connection morethan 4 years it very good speed and relayable, so kindly do needful to rectify the problem

thanking you

yours faithfully

vijaykumar V.g
anjaneyam
mavatte road
pottore p.o
thirur,
thrissur dt.
kerala - 680 581



my telephone number is :[protected] the nearest bsnl office is at mulankunathukavu.

my mob : [protected]

my bsnl broadband internet is not working for the past one month

BSNL Broadband is not working since August'2009. Still bsnl customer care not responding for my query. I called and fight with bsnl many times but no response. When i call bsnl every time they gave me some landline numbers which are follows,
[protected]AE
[protected]DE
24710123
24850143

After a huge number of attempts i got the reason for the disconnection of broadband from an assistant engineer. He told that the connection has been cut due to late payment. But evenafter i paid the amount, BSNL authorities didn't resume the connection till now. I registered the complaint in this regard in all the possible ways(this is my job ticket i got[protected], e-mail, customercare officer, complaint-byperson). But i got a big "NO RESPONSE".

But, Please note that i received the bill exactly on the bill date till now, for this disconnected connection.

I would like to have an idea from you people on how to solve this issue.

Thanks in advance