[Resolved]  BSNL Data One — Don't know Portal Id & Password

BSNL Data One — delay in response

I am a working lady in Hyderabad. I am sorry to say that my data one Internet connection has been down from two weeks and when I tried the number 12678 hundred times no response and today they respond but she kept me on hold without informing me and that is ridiculous. I donn't know whther to stay online or not. Yet I am thankful that my conection has been restored. I request you to please handle the custmer waiting queue properly. Thank you.

BSNL Data One — No Action taken on the connection since month and a half

Hi,
I took a BSNL Data One connection about a month and a half, I was calling every one in the BSNL office and each of them gives me a different reason and forwards me to some one else. There is a complaint logged on my phone. Its been very long time that its been logged, and there was no action taken. Every time I call either the telephone is engaged or the person gives me a new number to call. My telephone bill is getting me burdened.
More over, while my connection is not established from past month and a half, I was billed for 800/- rupees in my current bill as the installation and connection charges. This is utterly disgusting customer service from BSNL. I would like to see some action taken immediately or please revoke my request and return my money back so that I can switch to a better provider.

Thanks and Regards,
Sudarsana

I completely agree with Sudarsana that "This is utterly disgusting customer service from BSNL."

I have had even worse experience and still now the situation is the same. I am also thinking to revoke my Data One connection because of the horrible customer care service of BSNL, but before that I want to see these 'decently rude' persons get some proper treatment and/or punishment for harassing the pathetic customers for no fault of their. These are the people who either don't attend to the toll free number or simply offer no solution and mostly misguide you.

It is observed that after shifting the telephone line form previous address to new location my down load speed is too slow, I do not why? Please rectify the technical defect, which may be the lenght of the telephone line more than stardard limitation. Do the needfull at the earliest please.

I am also totally disapointed with the attitude of bsnl. I have paid the annual charges in advance for bsnl brodband in feb. 2008. The brodband was not working for about 3 months. Still the speed is very slow. The bsnl is requested to refund me the amt. paid by me immedietly.

BSNL-DATAONE BROADBAND — DO NOT KNOW MY ID AND PASSWORD

Sir/Madam,
I am using the BSNL internet from past 1 month, i do not know how much MB am i using, and i also do not know my ID and my password to check the usage that i am doing?? please help me. can you please send me the id and password to my above e mail id.

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plz give my portal no. through mail my landline no. is [protected] plz is urgent

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