[Resolved] BSNL Landline — Refund of deposit on surrendering Land Line

sajith kumar

from Valsad, Gujarat

Mar 28, 2010

Address: Kutch, Gujarat

I surrendered my Tele No[protected] in Jun 09. On surrendering I filled up a form regarding the place where to post the refund and i gave my home address in kerala. after few months when I enquired about my refund, BSNL replied that they've already despatched it to my PREVIOUS BILLING ADDRESS. The place which I already vacated. Further I contacted the Accounts Department and Grievance Cell, and they colud only suggest that , the customer need to take up the case of a loss of Refund Cheque after the normal validity period(6 months) of the Cheque. Then only the refund can be regenerated .

Does this find a foolish way do bring more work on everybody ?
Then why they ask for a foreign address to despatch the refund amount ?
Under which account are they going to link the Interest for these amounts ?

I really appreciate the Grievance Cell, for atleast their response. Of course, further it doesn't made any result.. as it again trapped in the same RED TAPE net.

please advise the way it can be retrieved.

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Aug 14, 2020

Complaint marked as Resolved

Jul 18, 2014

amit gattani's response

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Comments

Sathi46

from Chennai, Tamil Nadu

Sep 23, 2016

I surrendered my landline[protected] on 6April2016. Refund of my deposit (Rs2500/) seems to be processed in accounts section Kodambakkam as enquirer personally. But till date the amount is not deposited in my bank account.
-sathiamoorthy

Churya

from Coimbatore, Tamil Nadu

Apr 20, 2017

G.Loganathan, 45 Sreevatsa hillview, Kovaipudur Main Road, Kovaipudur, Coimbatore - Tamilnadu - 641042.
BSNL Customer ID:-[protected].
BSNL A/c Nr:- [protected].
BSNL Land Line Phone:[protected].
BSNL Broad Band ID:- lo[protected]_scdrid

I have requested to disconnect my BSNL land lineTelephone. It was accepted.
On 20/08/2016. It was disconnected. (Image 1)
ON 27/10/2016 - as per BSNL Bill I have an amount ₹6, 369.11 With BSNL. It combined amount of Security Deposit and Balance from Annual Payment, of the above mentioned Account.(Image 2)

Till now 20/04/2017 I have not received any payment from BSNL.

anubaba

from Indore, Madhya Pradesh

Jul 1, 2017

I surrendered my Telephone (No[protected] in june 2017. but till
now I have not received the refund amount. requesting you to refund my security
deposit as soon. My mob no. [protected].

01.07.2017

Yours faithfully
anil jain

Preeti Devpura

from Surat, Gujarat

Aug 21, 2017

I surrendered my Tele No[protected] from long time. On surrendering I filled up a form regarding the place where to post the refund. After few months when I enquired about my refund, BSNL replied that they've already despatched it to my BILLING ADDRESS. They have not providing the tracking details and told us to enquire from post office so on what basis to enquire. They could only suggest that, the customer need to take up the case of a loss of Refund Cheque after the normal validity period(6 months) of the Cheque. Then only the refund can be regenerated .

I really appreciate the Grievance Cell, for atleast their response.

Sweety Francis

from Madhugiri, Karnataka

Sep 27, 2017

Sir,
My BSNL WLL Phone [protected] was surrendered on December 2016. Till now I didn't get any refund. My present BSNL Landline No: is [protected]. Please do the needful.
Francis P A
Pudukaden House
Silent Nagar
Pattikad P.O
Thrissur Dist.
Kerala

Arun rupchand sehgal

from Mumbai, Maharashtra

Mar 11, 2018

I Sehgal Rupchand Arun resident of Vadodara was having Land Line telephone No.[protected] which was disconnented as the service was not GOOD from the BSNL, and all the documents required was given with the FORM and application on 7th november 2017. Till date i.e. 11th march 2018 the amount of deposit along with the discount i.e. total Rs 3176/- is still not received from the BSNL.
I, have contact several times to the SDE Mr. D.R. Sharma of Makarpura BSNL office but no action taken for REFUND of Security deposit plus the discount of Rs 176/- i.e. total Rs 3176/-
Request for early action by the authorities of BSNL.
Thanks
Sehgal Rupchand Arun- Vadodara Makarpura

Martin Coelho

from Nashik, Maharashtra

Aug 25, 2018

i ve been running Pay Phone in the Village in Goa as the time came all pay phone are closed i have paid deposit of Rs. 24, 000/- to the BSNL Office at Panaji Goa when i have gone to ask my refund they say bring the Documents i have produce all the documents to the Office but the Account Officer asking for the original one i have all Photo Copies of it they checked my balance on the computer it is there but i think they need bribe to give my deposit this is from the year 2007 i ve been going to this BSNL office

krishnavalsa

from Kollam, Kerala

Oct 19, 2018

Last few weeks back I surrendered by Land telephone (BSNL) with Ochira telephone exchange.[protected]. May I know the latest position of the security deposit which is required to refunded to my mother's account for which the account details have already been submitted.

Thanks and regards.

abhijit barve

from Pune, Maharashtra

Dec 10, 2018

If there is delay in refund of security deposit by BSNL, please lodge a complaint on https://pgportal.gov.in

I had applied for refund on 12/10/2018 and was told to wait for 3 to 4 months. I lodged a complaint on pgportal on 09/11/2018 and received refund cheque in three weeks on 30/11/2018.

Thanks & Regards,
Abhi

Bhuwan Chandra Upreti

from Agra, Uttar Pradesh

Jan 11, 2019

I was having two landline connections, one at my shop ( [protected])and other at my residence ([protected]). I surrendered first one in Nov 2016 and received message for a credit of ₹ 577/- against security. Later I surrendered second one in June 2018 and received message for a credit of ₹ 923/- against my security.
Both the credited amounts are still being awaited to be received by me.
Please make arrangements for immediate refunds of these amounts to me.

Bhuwan Chandra Upreti
Naya Bazar,
Pithoragarh (Uttarakhand)

Chapa

from Hyderabad, Telangana

May 21, 2019

my telephone no.[protected], which i have disconnected. Please let me now the status. waiting for your prompt reply.

Durga Prasad Shaw

from Kolkata, West Bengal

Dec 29, 2019

My land line telephone N0.[protected] was disconnected on my request from 28/09/2019. A negative bill for Rs. 2780 for the period from 01/11/2019 to 10/11/2019 was sent on my e mail ID and the last date for payment was 02/12/2019. But till date payment of Rs. 2780 has not been made to me. The competent authority of BSNL is requested to let me know when the payment of Rs. 2780 will be made to me. As per norm set out by BSNL that security deposit will be paid to the consumer within 60 days after disconnection of the telephone. Then delay in payment

Durga Prasad Shaw
.

Hannah P Francis

Jul 29, 2020

Its been more than 7 months since I had surrendered my BSNL Landline connection and requested for a refund. Following are the details. Please provide the refund. The wait is over.

Phone Number :[protected]
Date of surrender:[protected]

R.Vasudevan

from Chennai, Tamil Nadu

Nov 17, 2020

Dear Sir,

I am Vasudevan R surrendered my Land Line during 2d week of October'20.

Land Line No[protected] Ambattur Exchange)

Not yet received my Refund.

Please do the needful.