Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

Dear Sir/Madam,

We the residents of HBR Layout 3rd Block are facing acute water shortage problems since February 2010, i.e. as soon as the new counsellor, Mr.Govindaraju, was elected. Previously, we used to get water every alternate day, i.e. Monday, Wednesday and Friday. But after February, we are getting water, at a very low force, only for 20 minutes once in every 2 weeks (which is 40 minutes of water in a month!!). Due to these problems, we are forced to purchase water every week from the local water tanker for Rs.500 per week. After we purchase water from the water tanker, we get water the next day. We suspect that there could be an illegal alliance between the counsellor and the water tanker authorities.

We have approached the counsellor and pleaded to him to supply water in our area. But he has turned a deaf ear to all our concerns. The funniest part is that, HBR Layout 2nd block and 4th block do not have this water shortage problem, but we residents of HBR Layout 3rd block are facing water shortage problems.

All the residents of HBR layout 3rd block have planned to approach TV9 News channel to telecast our problems. But before we do so, I thought it would be better to put a word to you. Please advise on what has to be done in this regard.

Thank you.

Respected Sir,

Subject: Water Crisis

This letter is to inform you regarding the water crisis in our area for the past 1 month.

For the past 1 month we are not getting cauvery water supply properly through BWSSB connection. We have to depend on private water supply agents inspite of having cavery water supply connection.

All the residents in our area are facing problem because of not having proper water supply.

Hence I shall be grateful if your goodselves give me a solution for this problem.

Thanking You,
Jaya

Dear Sir

I am resident of RRMR Extension which is near to KH Road

There are 2 water leakage around my house which are leaking from past 2 months.

The first leakage in empty site which is next to Karnataka Bank in K H road were the leakage is from past 3 months, nor the landlord or any concerned person have taken action against this and the other leakage is 1st cross which is next to Mega towers, the leakage is from big stone slab which on the road..

So i kindly request the concerned person to take necessary action as we are loosing (wasting) precious water which we have suffer in summer time.

It is my humble request to take necessary action and do the needful.

thanks and regards

Prashanth

To BWSSB, We residents of Padma Upadhya Layout, Nagadevanhalli near Bangalore University have been facing problem of drainage overflow and need BWSSB to investigate and get them rectified at the earliest. Earlier complaints were not adhered with simple excuse that residents do not pay property tax. There may be few, but majority of them pay and this is not excuse get rid of the duties. Appreciate your immediate action.

The manhole near the on Ilpay Thope 'A' Street and 'C' Street Junction in Halasuru is overflowing for the past many days.

I have made several calls to various people and complaints to the BWSSB centralised control room Ph.[protected] , Mr. Somashekar (A.E. Halsuru) - [protected], Mr. Prabakaran (A.E.E. Halsuru) - [protected],
Halasuru BWSSB Office Ph.[protected] Mr. Lakshman.

No action has been taken till today. I have been given false promises.

My kitchen is very close to the chamber. I am afraid that diseases like Malaria,Dengue, Chikengunya, Gastro problems and during rain the water gets mixed into the sump.


I request the concerned authorities to take action immediately.


Rajan
[protected]

To,

Chairman,
BWSSB

Respected Sir,

This is Rajesh, There is no proper water provided from last 6 days and following are
our details. We have given complaint to office.This is hapenning more often.My mobile
number is [protected], please call me any time regarding this.I have also registered a
complaint on consumer complaints.Please could some one help us in solving our issue.



Address :- On behalf of all residents of
#430,63 2nd cross, jaimaruthinagar,
Nandinilayout, bangalore -96.
Sub Division Name :- W-2
Consumer ID and type :- 35204 , Domestic
Bill No :- W[protected]
R.R. No. :- 16113 / NL62 - 314
Consumer Name :- H.S. Eshwar

Some of contact details which i have got from internet :-
Sri Kotekar, AEE (O[protected]M) +91 [protected]
Sanath Kumar (O[protected]M) +91 [protected]
Central Compliants [protected]
Water Woes 1916
Revanna Gowda +91 [protected]
Revanna Garuda Inspector +91 [protected]

Thanks and Regards,
Rajesh Gowda
________________________________________________________________________________...⇄
Rajesh BE| CGI Information Systems| Communication Services Business (CSB)| Cyber Park, Electronic City, Bangalore|
| www.cgi.com| [+91][protected]| [+1] [protected] Ext 8012359| Mob :- [protected]| BlackBerry :- [protected]| rajesh.[protected]@cgi.com|

BWSSB arbitrariely handles the water distribution and doesn't attend to leakages in time as was being made to! And it is learnt from the press that their transmission wastage is quite high compred to all other countries!
BWSSB now for the last one week did not release a single drop of water in BHEL/ S. R. Krishnappa Gardens though it has released water in Tilak nagar area as was learnt from the public!
If those only relying on BWSSB water are made to suffer both financially and psychologically who is accountable for that? How could BWSSB do so without impunity?
Fathima Shafkath & Others
@ S. R. Krishnappa Gardens, Next to Femina selections, 2nd Cross,
Tel [protected]

This might seem a common issue and the authority reading the first few lines may like to close the column thinking that it is a common problem in Bangalore. But what I am addressing here is a most uncommon issue embeded in the common problem. This pertains to 18th 'A' Main, 5th Block, Rajajinagar. I would not be afraid to state that this as an exclusive problem we are facing.There is no water in Rajajinagar 5th Block, 18th A Main Road since a month and half. Although the road next to our road, one/two roads ahead are being supplied with water as per the BWSSB routine (I would not be wrong if I say they are getting water almost everyday, because of the water pressure and the timing). Repeated complaints have been registered verbally as well as in writing, yet no action is taken. Tried talking to the newly elected corporator from BJP Mrs. Jayarathna but no use. We are remembered only till the time elections are over, after which nobody cares for the well-being of the residents. Repeated phone calls were made to her office as well. But all efforts were futile. We have been buying water from private tankers costing Rs.350/- to 400/- for each load. We are surviving only on this tanker water ever since one and half month. One can imagine the amount spent on water which is apart from the regular BWSSB bill. Inspite of this actue situation, all prices of basic amenities, milk/petrol/diesel etc. have gone up and neither the Government nor the newly elected area Corporators are addressing any of these issues, inspite of repeated requests. We do not know when this water issue, which is a very basic stuff would be addressed and resolved. When we are encouraged to vote in the elections to see our representative win, I feel that the encouragement and support is only till the time elections are over and results announced. This is a unfortunate situation to live in. In view of the above situation, I am on my way to decide that I will not be exercising my right to vote in any of the elections and would encourage my fellow members also to do the same!

BESCOM bangalore

Dear Sir/Madam,
From 23/03/2010 we are facing with Single Phase in our layout & I Called to BWSSB office &
booked complaint, line man came & they told that the Transformer is Short Circuited & Burned, so Instead of 3Phase now its working in Single Phase, the main Problem is in our house & in my neighbors house we have 3Phase Water Submersible pumps & it doesn't work in single Phase, since from 23/03/2010 we are not able to pump the water due to single phase, but when we asked in your BESCOM office, they told that there is no stock of Transformer to replace the same. so we are facing a lot of problem without water in this summer its too hot & that's too without water then it will be much more difficult to live. Please replace the Transformer as earliest as possible and do needful. we will be very kind to you & your Department.

Thank You,
with regards,
Purushotham Kumar.R

The main reason for no water by BWSSB Machillibetta area is that the valve man "RAMADAS demands money from the residents under Machillibetta pump house in COOKE TOWN, MS NAGAR, JAYBHARATNAGAR etc,
And take the advantage of this summer time…….which is a gala time for these “corrupted employees of this BWSSB”

Several complaints have gone to deaf ears, as this practice is supported by the engineer there. More over the BWSSB tank drivers do not supply water to the people who have registered complaints.

these drivers make huge money by supplying BWWSB water to hotels, apartments in the nearby area, even go to far of area which is not under BWSSB where the bore well waters are not good for drinking.

Request to take this matter seriously and terminate such valve man, drivers and the biggest crooks of this area is the inspector and the AE.

Please get it to the notice of the LOKAYUTA.

Renni

To

The Chief Engineer,
BWSSB, South Division,
Bangalore

Dear Sir,

We have not got water supply in Thyagaraja Nagar for past 6 days. Please arrange to release the water to meet our domestic needs. I am writing this letter on behalf of residents of Grape Garden Road, 3rd Block, T.R.Nagar as we are suffering from acute water shortage for past 6 days. Request your intervention to instruct...

This is Rajesh, There is no proper water provided from last 4 days and following are
our details. We can come and complaint to office please suggest, which office we should
we go and complaint.There are some 20 people who can come to BWSSB office and register
a complaint. This is hapenning more often.My mobile number is [protected], please call
me any time regarding this.I have also registered a complaint on consumer complaints.
Please could some one help us in solving our issue.



Address :- On behalf of all residents of
#430,63 2nd cross, jaimaruthinagar,
Nandinilayout, bangalore -96.
Sub Division Name :- W-2
Consumer ID and type :- 35204 , Domestic
Bill No :- W[protected]
R.R. No. :- 16113 / NL62 - 314
Consumer Name :- H.S. Eshwar

Some of contact details which i have got from internet :-
Sri Kotekar, AEE (O[protected]M) +91 [protected]
Sanath Kumar (O[protected]M) +91 [protected]
Central Compliants [protected]
Water Woes 1916
Revanna Gowda +91 [protected]
Revanna Garuda Inspector +91 [protected]

Thanks
Rajesh

Dear Sir/Madam,

Greetings!

I am Bhaskar, resident of 3rd cross, Kalappa block, Ramachandrapuram, Srirampuram post, Bangalore. This is to keep you informed that the Sewage chambers are broken and it is gettting blocked often. Moreover we have made 47 complaints last year and this year from Jan to till date we have made 4 complaints on the same... 15 days once the pipe is blocked and the chamber is filled with the mud and other waste..... Where as the workers donot clean the chamber and they just work on the block and go.... People staying in the same lane are feeling very bad and causing health issue...... They see rodents and rats in the toilet coming through pipes and it has bitten some person in the road when he was passing motion in the toilet.

Hoping the best that you do something and construct the Chambers and alter the pipes..... When ever it is blocked, after giving the complaint they come and work after two days and waste water will be flowing like anything........We have made complains about it to all the office of BWSSB. But no action is taken till date. Atleast this time we expect fast remedy. Please find the complain letter attached and the photographs taken today.

I would suggest you to construct the new chamber and replace new pipes so thatwe can avoid the sewage blockages

Hope you would do the best and work on it

Regards,
Bhaskar

My Name is Akhilesh Kumar and i am resident of 5th Main, Jaibheema Nagar, BTM 1st Stage, Bangalore-68. We are not geting water supply from past 2 days i.e. from 19-Feb.-2010 and when we call on complain numbers[protected], 41106507, 41106508 which seems to be BWSSB local 24 hours helpline, no pickup the call more over on number 26539206, people pick the call and hang/cut.

We also observed that specailly in our area, it happens once during full weekend(Saturday&Sunday) everymonth. This looks like some of the higher official of BWSSB is involved in this who get supply stopped by taking bribe or any other form interest from the LOcal/private water suplly bodies.

This is totaly rediculas, if BWSSB official are not able to survive with these bribes/others why don't they take money in form of bill charges Misc. from consumers only.THe Complain number 155313 naver works from any Mobile/Airtel or other private telephone providers connection.

i am resident of L.B. SHASTRY NAGAR near HAL Old Airport.It is very sad to know the govt doesnot take any step in this matter.kindly provide water supply to L.B. SHASTRY NAGAR.This area has not seen how cauvery water is, The current BWSSB water supply till HAL at least please provide water thrice in a week.all residents have a connection of BWSSB but there is no supply.i hope BBMP/Corporation will help in providing water supply to our Area.

To
The Chairman
BWSSB Bangalore


SUB: NO WATER SUPPLY IN HAL 2nd Stage, Indiranagar, Bangalore-8.

Hello Sir,

I am Shanthmurthy .B a retired official from Bharat Electronics, residing at –

No.2852, “Gurukrupa”,
Kodihalli 1st Main, HAL 2nd Stage, Indiranagar, Bangalore-8.
(Beside ISRO(LPSC) Compound)

Since the past 2 months, water supply has become very less and erratic(2 hrs supply in 10 days), due to this we are forced to buy water at Rs.400 per load, added to this we have to pay the water bill also, i have contacted the Executive Engineer (BWSSB Ulsoor) personally and on phone several times, the reply will be sounding positive but the result will be nill.
We are faced with undue hardships due to the lax attitude of the BWSSB, the concerned authorities please, please, please do something to restore the water supply to normalcy.

Thanking you,
Shanthmurthy .B

I am resident of BCMC Lyt, raghuvanahlli 5th main, adjucent to us BCC lyt, there is a leakage in sewage line from BCC lyt which si flowing into our BCMC lyt, I had given a complaint and BWSSB is telling thath they will not do as it not handedover to them, it was under BDA first and then no it is under BBMP. I have approached BBMP first and the adivsed to contact BWSSB and now BWSSB is telling they will not do. Pls help out whom to approach.

Regency Magnum Apartments is located in Hennur Main Road, next to Indian Academy college. The complaints of no water is well known to the division office of BWSSB Kalaynanagar and efforts not taken to resolve the problem.

Complaint and 2 reminders were sent to Chairman/ PRO and little action has intiated by division office in locating the valve and after that again to square no.1.

The ultimate sufferers are the flat owners who are denied of BWSSB drinking water though the monthly bills of Rs.14,308/ been paid since from august.

We presume that the officials of BWSSB are engaged all the time for private works rather than public work.

We are looking for the solution at least thru this complaint forum.

Regards
Prabhakar
Admn. Manager
phone[protected]/42126685

RR No 34137/OM2.810 ID No : 35461

Respected Sir,

I the undersigned wish to state that, I am residing in East of NGEF Layout, Kasturi Nagar (Vijinapura) Behind SAIL not getting water from since one year, it is very difficulty for Drinking Water, I have three written complaint to BWSSB, Krishnarajapuram, but there is no response for the same.

Sir, I and my family are suffering so problems since last one year, I kindly request you once again please kindly advise to BWSSB, Krishnarajapuram to arrange me for drinking water as soon as possible.

Thanking you,

yours Sincerly,

P VICTOR

Dear Sir/Madam,
I, Senthil Kumar, a resident of 21, Ist Cross, Venugopal Swamy Layout, Ejipura, BANGALORE, want to inform the department or complain the department that we are not getting water from last one week, today water should come it has came for ten minutes it so slow, please do the needful