Info Network Management Co. Pvt Ltd.( Call Ezee) customer executive named Ms Anu[[protected]] from T-Nagar branch called me in the mid of Dec 2009 for buying leads. She called me more than 5 times to buy the service.. later i bought a trial pack for 1250 INR (5 Leads) she gave a assurance of 3 out of 5 leads will be converted. Then after 10 -15 days she sent me a 5 leads but nothing works in the 5 leads most of the customer already having a website and some of them already gave their orders to others. Then I tried to contact Ms Anu to give feedback but I not able to contact her (she didn’t pick the call). Later in the starting of Jan 2010 she sent me 10 leads with same quality as 5 leads. Then I tried to contact the customer support to make a compliant, one the customer executive gave Mr Ganesh[[protected]] contact no and said he will solve the issue immediately, but till today he is solving my issue, each time when I call Mr Ganesh he will give a simple reply that “I check it and call you call” but still now he didn’t contact me. I have almost made more than 50 calls to him. Today also I called MR Ganesh but he didn’t picked the call, after the 9th call he picked it and gave the same reply as ““I will call you call tomorrow, I am in death”; I don’t know how truth is the reason. Its almost more than 2 months taken by Call Ezee to provide 2 Quality leads but they can’t make it still today.
Please help me to get my money back. I don’t want any leads from call ezee in future. Was this information helpful? |