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Canara Bank Complaints & Reviews

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Updated: Oct 21, 2025
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Canara Bank reviews & complaints page 251

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S
Sandeep H Acharya
from Delhi, Delhi
Jul 4, 2012
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Address: Raigad, Maharashtra

I,VYASA.H HAVE APPLIED FOR NET BANKING FACILITY IN CANARA BANK AND RECIVED MY NET BANKING USER ID ON 11 / 6 /2012 & YET TO RECIVE MY PASS WORD FOR THE ACCOUNT.SO PLEASE LOOK AT THIS COMPLAINT & DO THE NEEDFUL.

THANKS & REGARDS,

VYASA.H ,A 204 ,GOKULVAN ,C.H.S
,PLOT NO 167
,SEC 34 KAMOTHE NAVI MUMBAI,410209
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    SMDAS
    from Chennai, Tamil Nadu
    Jul 3, 2012
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    Address: Chennai, Tamil Nadu

    Am having an Savings account with Canara Bank. This poor bank don't have sufficient ATM even if there is ATM it is not in working condition. On 15-June-2012 in while am withdrawing the amount from one of these prestigious ATM due to network failure the amount got debited from my account but i didn't get the cash. Actually these type of failed transactions will get credited automatically within 4 days. But this amount don't get credited. so i booked a complaint with the branch that dealing my account on 17-June-2012. they fwd a letter to H.O and they acknowledge to credit the amount. That mail received on 25-June-2012. The soft spoken branch manager showed me the printed copy of the mail on 26-June and told that "Sir, We received confirmation to credit your balance and the same will be done tomorrow". I don't know when this tomorrow will come, Till date (03-Jul-2012) i don't receive even a penny from the bank. These MF's don't even willing to do their work
    Aug 13, 2020
    Complaint marked as Resolved 
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      S
      smitakalgutkar
      Jun 30, 2012
      Resolved
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      Address: Thane, Maharashtra

      There was a death claim and we have submitted the form on 24/04/12. Till today they didn't cleared the claim and they don't have any reason for the same. Today they committed that they will give cheque on 01/07/12. Just wanted to knw is there any time limit for clearance or not. I m going to bank every saturday and they assure that work will be done. I am very upset with the way of working.
      Aug 13, 2020
      Complaint marked as Resolved 
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        C
        chandrakantt
        from Salem, Tamil Nadu
        Jun 28, 2012
        Resolved
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        Resolved

        Education loan

        Address: Thane, Maharashtra

        I had taken an education loan of amount two lakhs two thousand rupees from Canara bank Kalwa branch.As per the banks guidelines i had to pay the due amount after 1 year or after 6 months if i get an job which ever is earlier.But to my dissatisfaction they had started to deduce my loan amount even before i got an job and it had been just 6 months i had completed my college and i was not even notified about this deducing act via any media.And...
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        Kothandapani Ramkumar
        from Delhi, Delhi
        Jun 4, 2012
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        Address: Tiruvannamalai, Tamil Nadu

        Dear Sir,


        I am Ramkumar I have a Salary saving A/C (No[protected] in your bank. In the name of Transstroy India Ltd ,I gave the application for the net banking a very long back but there is no response from your end it’s been more than three months that I have applied .I kindly request you to provide me with the required details of the net banking at the earlist
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          H
          Harjeet Singh Sood
          from Ahmedabad, Gujarat
          May 23, 2012
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          Address: SAS Nagar, Punjab

          i went to canara bank branch SME BRANCH in phase 5 S.A.S. NAGAR MOHALI TO DEPOSIT CASH IN 3 DIFFERENT ACCOUNTS. I REACHED BRANCH AT 3.29PM. HOWEVER GUNMAN WHO WAS ON SECURITY DUTY IMMEDIATELY CLOSED THE DOOR . HOWEVER AFTER LOT OF OF ARGUMENTS HE OPENED THE GATE AND SPOKE RUDELY TO ME.LADYCASHIER ALSO SPOKE RUDELY WITH ME AND ASKED ME TO CLOSE THE ACCOUNTS. I REQUEST MANAGEMENT OF CANARA BANK TO TAKE ACTION AGAINST GUNMAN AND CASHIER OF BRANCH
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            S
            sheka78
            from Hyderabad, Telangana
            May 23, 2012
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            Address: Andhra Pradesh

            I am posting a complaint against Canara Bank management for their rudeness, ill-treating me, and harassing me. I have applied for a credit card almost 4 months ago and I am yet to receive it. I have called/contacted through email the customer care, Canara Bank officials, Grievance Department and also the MD's office (PA of the MD have been very rude and I feel insulted the way they had spoken with me as well without even listening to what I was saying). I have been banking with Canara Bank for more than 10 years and when I call the officials, the story is the same, and that is I have to call the other office or some other official as this doesn't belong to their department. I am supposed to have received the card in 15 days time and it has been almost 4 months that I have not heard anything from the credit card department nor from any officails, which I feel is an insult, harassment, ill-treatment for a customer who has been banking with Canara Bank for more than 10 years.
            Aug 13, 2020
            Complaint marked as Resolved 
            I am posting a complaint against Canara Bank management for their rudeness, ill-treating me, and harassing me. My canara bank credit card is expired on 31st july and I am yet to receive it. I have called/contacted through email the customer care, Canara Bank officials, Grievance Department and also the MD's office (PA of the MD have been very rude and I feel insulted the way they had spoken with me as well without even listening to what I was saying). I have been banking with Canara Bank for more than 10 years and when I call the officials, the story is the same, and that is I have to call the other office or some other official as this doesn't belong to their department. I am supposed to have received the card in 15 days time and it has been almost 4 months that I have not heard anything from the credit card department nor from any officails, which I feel is an insult, harassment, ill-treatment for a customer who has been banking with Canara Bank for more than 10 years.
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              K
              kunal gupta 1
              from Jaipur, Rajasthan
              Apr 13, 2012
              Resolved
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              Resolved

              Address: Agra, Uttar Pradesh

              we are having a current account in lohamandi
              branch in the name of maxcare drugs pvt. ltd in canara bank and having
              admn office at 7 1st floor doongri house indira bazar
              jaipur

              company is having four directors :-
              1. rajesh gupta
              2. ankita gupta
              3. manoj jain
              4. mridul jain

              mr. manoj jain and mridul jain has resigned on
              01.10.11 and we have sent a resolution for close of
              accounts with all the necessary details required by
              you on dated 30.11.11 but till now account has not
              been closed, whenever we ask ur manager he says mr
              manoj jain has stopped him to do so , kindly explain
              who is manoj jain when he is no more in the company.
              it is melafied intention o[censored]r branch manager and mr.
              manoj jain to do so.
              kindly take necessay action

              thanx
              maxcare drugs pvt ltd
              Aug 13, 2020
              Complaint marked as Resolved 
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                T
                theprabhakar
                from Kattuputtur, Tamil Nadu
                Apr 11, 2012
                Resolved
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                Resolved

                Address: Erode, Tamil Nadu

                Respected Sir,
                I m studying Sakthi polytechnic college,Appakudal.I have a Govt scholorship.My scholorship amount was not transfered to Canara Bank to my indian Indian Bank.I had also enclosed my account details on my college.So Please take action for CANARA BANK,APPAKUDAL.Other bank account holders money only not transfered.Otherwise same bank holders amount had transfered quickly.So take a Immediate Action on that bank
                Aug 13, 2020
                Complaint marked as Resolved 
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                  M
                  manoj_pan123
                  from Noida, Uttar Pradesh
                  Apr 3, 2012
                  Resolved
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                  Resolved

                  Address: Bihar

                  MONEY NOT GOT BY ATM TRANSACTION BUT DEBITTED FROM ACCOUNT
                  Sir,
                  I have an ATM card of Canara Bank.On dated 03/04/2012 at time 09:15AM. I used my ATM
                  at HDFC ATM located at . I put the card in atm made the
                  Transaction for withdrawl of Rs 10000/- but I didn't received any amount.
                  But from my account Rs. 10, 000/- had been debited.
                  To Whom should i contact?
                  I need amount urgent.

                  So Here I am requesting you to please Reverse this amount as soon as possible.


                  Regards
                  Manoj Kr Pandey
                  Mob. [protected]
                  Aug 13, 2020
                  Complaint marked as Resolved 

                  Canara Bank — amount debited but didn't receive money

                  i was to withdraw two thousand on 1st august 2009, in an indian bank atm. but it showed as unable to complete, and the amount has been deducted and i didnot receive the money. so i kindly request u to deal with my problem.. hope u will..
                  I am a ICICI bank account holder 15 days before i withitdraw Rs 10000/- from my account in canara bank ATM located in vadapalani subhiksha apartment, but i get only Rs 9000/- from the machine, but Rs 10000/- was deducted in my account.i found some number to complaint in case of discrepancy in the ATM centre and make a call but no body attend the call, so i booked a complaint in ICICI bank they told me to wait up to 23rd of november we will update after getting the status from the canara bank.After 24th november i asked the status in ICICI bank, They said that they verified and found that the amount is fully paid and we will not reverse your amount.But i get only Rs 9000/- where can i complaint regarding this issue.
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                    S
                    sunil.tiwarisangit01
                    from Noida, Uttar Pradesh
                    Mar 31, 2012
                    Resolved
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                    Resolved

                    Address: Saran, Bihar

                    FOR ATM CARD ACTIVATION
                    RESPECTED SIR,
                    I'M SUNIL KUMAR TIWARI, VILLAGE- MAHULI POST- RAMPUR ATOULI, DIST- CHAPRA (SARAN) BIHAR. I'M ACCOUNT HOLDER OF CANARA BANK BRANCH RAMPUR ATOULI IN SARAN DISTRICT OF BIHAR, BRANCH CODE- 1728. MY DEBIT CARD NO [protected] ISSUED DATE 06 MARCH 2012 BY THE BRANCH WHEN ATM DEBIT CARD CREATED BY THE MAIN BRANCH OF CANARA BANK DECEMBER 2011 BUT THIS CARD IS NOT ACTIVATED. I LIVE IN DELHI, I INFORM TO THE BRANCH MANAGER AND CUSTOMER CARE AND MAIN BRANCH ATM SWITCH ROOM FOR CARD ACTIVATION BY PHONE AND E-MAIL DATED 15 MARCH 2012 BUT THEY ARE NOT ACTIVATE MY CARD AND NO REPLY ME ANY REASON. I'M TIRED AND HOPELESS FOR THIS PROCESS OF THE BANK. I WANT URGENTLY ACTIVATION OF MY DEBIT CARD AND NEEDFUL ACTION FOR THE BRANCH MANAGER OF CANARA BANK. I HOPE UR HELP ME MY DEBIT CARD ACTIVATION AND SOLVED MY PROBLEM. PLZ ANY INFORMATION FURTHER REPLY ME ON MY PHONE NO[protected] & MY E-MAIL- sunil.[protected]@gmail.com. I'M WAITING UR INFORMATION AND TAKEN ACTION FOR THIS PROBLEM.

                    (NOTE: CANARA BANK BRANCH MANAGER AND CUSTOMER CARE ARE NOT TAKEN RESPONCIBLE ACTION FOR SOLVED MYPROBLEM. I HOPE I[censored] HELP ME THEN ALL RIGHT OTHERWISE...... I WENT TO COURT......)


                    THANKS
                    REGARDS

                    SUNIL KUMAR TIWARI
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    Dear sir,

                    This is to draw your attention towards the poor service, that I am getting from Canara bank, Thoppumpady branch.My ATM card was damaged and had returned the same for replacement three months back.The officer, who is responsibe for the debit cards told me that they will send the new card to my residence by post and no need to come to the bank.I waited for three months and at last I contacted bank.The card was lying there for the last two months and i was waiting for the card.I got the card a week back and the manager told me that it will be activated in the very next working day. Since it was not activated within two working days, again I contacted the bank. Nobody was responding to my complaint and then I contacted the complaint authority in Ernakulam.They told me that necessary action will be taken immediately. One important thing is that the manager himself is dealing with the debit cards in this bank and he is not able activate my card till now.

                    Is there any responsible person who can activate my ATM card??? My A/c no is 35875, and debit card number- [protected].

                    Thanking you,
                    Joseph Robert M.F
                    ph:[protected]

                    ATM DEBIT CARDS — MY ATM CARD IS NOT ACTIVATED

                    MY ATM DEBIT CARD IS NOT ACTIVATED SO BANK NOT WORKING

                    YESTERDAY I AM GOING TO ATM TRANSACTION FOR BALANCE ENQUEIRY
                    RECEIPT CONTAINS UNAUTHORIZED CARD USAGE SO PLEASE UNLOCK MY ATM CARD
                    DEAR SIR,

                    I AM VED PRAKASH
                    MY DEBIT CARD IS NOT ACTIVATED SO PLESE ACTIVATE MY DEBIT CARD MY DEBIT CARD NO IS THIS [protected]
                    I HAVE ISSUED THIS CARD IN OCTOBER .NOW I AM LIVING IN DELHI AND THIS CARD BRANCH IS IN BADDI HIMACHAL SO PLEASE KINDLY ATTENTION ON THIS COMPLAINT.


                    THANKING YOU.
                    I AM R.NAVEEN KUMAR
                    MY ATM CARD IS NOT ACTIVATED .SO PLEASE ACTIVATE MY ATM CARD.MY ATM CARD NO[protected].I HAVE ISSUED THIS CARD IN APRIL 1ST WEEK, TILL NOW NOT ACTIVATED.NOW I AM LIVING IN CHENNAI AND THIS CARD BRANCH IS IN THIRUTHURAIPOONDI, THIRUVARUR DISTRICT.SO PLEASE ACTIVATE MY ATM CARD

                    THANK YOU
                    I AM MANJAPPA BC


                    MY ATM CARD IS NOT ACTIVATED SO PLEASE ACTIVATE MY ATM. CARD NO.[protected].


                    THANK YOU

                    Canara Bank — mobile recharge

                    sir ..maine do baar 50 rs ka recharge kiya mobile no [protected] per dono bar mere account no[protected] se 100 rs nikal gaya aur wo mobile me recharge nahi hua .aur na hi vapus mere account me paise he aaye .

                    Requsting for new atm pin becoz i forgot my pin

                    My accounf no[protected]
                    shyam pareek
                    rishra branch
                    canara bank
                    card no-[protected]
                    [protected]@gmail.com
                    [protected]
                    I am arman ali sardar my atmcard isnot activated so please activate my atm card no.[protected] thankyou
                    Dear sir,

                    i am arman ali sardar
                    my debit card is not activated so plese activate my debit card my debit card no [protected]
                    i have issued this card in october .Now i am living in delhi and this card branch is in tehatta west bengal so please kindly attention on this complaint.


                    Thanking you.
                    Sir my debit card number is [protected] its not been activated and showing error as unauthorised card plzzzx actvivate my card immediately this is a humble request from my side
                    Sir my debit card number is [protected] its not been activated and showing error as unauthorised card plzzzx actvivate my card immediately this is a humble request from my side
                    Sir my debit card number is [protected] its not been activated yet and showing invalid card please actvivate my card at the earliest this is a humble request from my side.
                    Dear, sir. name :-bhanudas kisan kamble account number is[protected] .brach.manneger 10 days give mi debit visa card .but this card not active .Sir please this card active. Your faithfully bhanudas kisan kamble . Canara bank brach kisarul tal:- panhala, district :- kolhapur 416205

                    Mobile number [protected], [protected]
                    Dear, sir. name :-bhanudas kisan kamble account number is[protected] .brach.manneger 10 days give mi debit visa card .but this card not active .Sir please this card active. Your faithfully bhanudas kisan kamble . Canara bank brach kisarul tal:- panhala, district :- kolhapur 416205

                    Card number [protected]
                    Dear sir,
                    Kindly activate my Debit card urgently.
                    My debit card number is :[protected]

                    Regards,
                    Senthil kumar
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                      7002133
                      from Rewari, Haryana
                      Mar 20, 2012
                      Resolved
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                      Resolved

                      Address: New Delhi, Delhi

                      mini staitment
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      To
                      The Bank Manager
                      Canara Bank.
                      Bazpur Road, Kashipur, Uttarakhand.


                      Dear Sir,

                      Please provide the account statement of M/s M.A.K. (India) Chemicals Pvt. Ltd. A/c no.[protected] & 198 from Dt:[protected] to till dated.

                      Kindly do the needful.


                      Thanks & Regards
                      M.A.K (India) Chemicals Pvt. Ltd.
                      To
                      The Bank Manager
                      Canara Bank.
                      Patparganj Branch, Delhi 110092

                      Dear Sir,

                      Please provide the account statement of Mr.SONU A/C No.[protected] from Dt:[protected] to till dated.


                      Kindly do the needful.

                      Thanks & Regards
                      SONU
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                        S
                        Srinivas8649
                        Mar 19, 2012
                        Resolved
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                        Resolved

                        Address: Bangalore, Karnataka

                        We tried to withdraw Rs 25000 on 15th Feb but we did not get the amount and slip from ATM but the same was debited from our account, Now bank is saying that the amount is taken by is they have
                        not given us any proof for the same

                        This is the worst service that i have ever used in my life

                        My strong recommendation PLEASE BEWARE of canara bank as it can loot money like this.

                        No one is helping us please tell me what do i do
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          A
                          ajay100123
                          from Delhi, Delhi
                          Feb 28, 2012
                          Resolved
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                          Resolved

                          Address: Amritsar, Punjab

                          sir,
                          I ( mr ajay verma) made a transaction from canara bank ATM (ranjit avenue branch) on 28/2/2012 at around 2PM from my kotak bank sb account,but the transaction failed.After I left the ATM ,I recieved a message that Rs 5000/- has been debited from my sb account from the same ATM.I went back to the ATM immediately just to find a reciept in the machine with my account no and money debited from my account.According to RBI guidelines dated 8 august,2011,Economic times,for every transaction ,a person will need to put a pin code. But in this case transaction took place after a failed transaction without putting the pin again.Kindly sort the matter please.
                          Ajay Verma
                          [protected]@rediffmail.com
                          [protected]
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            ddb.dinesh
                            from Madurai, Tamil Nadu
                            Feb 15, 2012
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka

                            Dear Sir,

                            I made a complaint regarding my commutation restore on 09th Feb 2012. Till now I have not received any feed back or solution. The complain is reproduced below.


                            Dear Sir,
                            I am an EX Naval person. My pension is credited to the pension account[protected]`at Canara Bank Melady branch at Kerala. I contacted the branch for restoration of commutation amount of pension. They have intimated that it will be done automatically.

                            After contacting the CPPC section of Canara Bank Bangalore through telephone they have intimated that my commutation has restored in Sep 2011 and other balance amount will be restored in 2013 as I got the arrears of commutation value in April 1998. But I am not able to understand the calculation. When I informed them my commutation value is calculated as per age and basic date as July 1996, they refused to talk further.

                            As per PCDA (Pensions) a commuted value of pension is calculated on the basis of age on next birthday, which falls after the date on which the commutation becomes absolute. My absolute date of Commutation is 01/08/1996 as per the pension payment order.

                            The corrigendum PPO is only an amendment to my pension and commutation amount based on the date of retirement as effected by the pay commission. Hence my commutation should be restored as on 01/08/2011.

                            It is observed that when we contact branch office at Melady they says all the pension matters are dealt with CPPC section and they do not have any records or authority to do so. When asked about the CPPC section details neither they have telephone number and email id.

                            I have taken the Bangalore telephone number through web site and finally after so many queries I am able to reach the CPP section. It is also understood that CPPC section is made to fast up the pension matter and in practical it is experienced very much delay and no proper information is available to the customer in branch or contact details in the bank website.

                            Kindly do the needful

                            Thanks and Regards

                            D Dinesh Babu
                            Mobile number [protected]
                            Email: ddb.[protected]@gmail.com
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Dear Sir,
                            I am an EX Naval person. My pension is credited to the pension account[protected]`at Canara Bank Melady branch at Kerala. I contacted the branch for restoration of commutation amount of pension. They have intimated that it will be done automatically.

                            After contacting the CPPC section of Canara Bank Bangalore through telephone they have intimated that my commutation has restored in Sep 2011 and other balance amount will be restored in 2013 as I got the arrears of commutation value in April 1998. But I am not able to understand the calculation. When I informed them my commutation value is calculated as per age and basic date as July 1996, they refused to talk further.

                            As per PCDA (Pensions) a commuted value of pension is calculated on the basis of age on next birthday, which falls after the date on which the commutation becomes absolute. My absolute date of Commutation is 01/08/1996 as per the pension payment order.

                            The corrigendum PPO is only an amendment to my pension and commutation amount based on the date of retirement as effected by the pay commission. Hence my commutation should be restored as on 01/08/2011.

                            It is observed that when we contact branch office at Melady they says all the pension matters are dealt with CPP section and they do not have any records or authority to do so. When asked about the CPP section details neither they have telephone number and email id.

                            I have taken the Bangalore telephone number through web site and finally after so many queries I am able to reach the CPP section. It is also understood that CPP section is made to fast up the pension matter and in practical it is experienced very much delay and no proper information is available to the customer in branch or contact details in the bank website.

                            Kindly do the needful

                            Thanks and Regards

                            D Dinesh Babu
                            Mobile number [protected]
                            Email: ddb.[protected]@gmail.com
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                              R
                              Ramesh Chandra Saxena
                              from Hisar, Haryana
                              Feb 12, 2012
                              Resolved
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                              Resolved

                              Address: Uttar Pradesh

                              I (Ramesh Chandra Saxena, Rtd. Govt. Employee -Railways) was holding an FDR No. 934532 (Amount 50,000 dated 31.05.2010) in canara bank, Suraj Bhan Branch, Bareilly, UP. When I went to this bank for encashment of above said FDR on maturity, I was informed by this bank that this FDR is not valid and may be issued by fault which could not be understood by me.
                              In that circumstances, I have written to the bank manager for resolving above said undigestible problem because I am holding FDR issued by that branch on dated 04.06.2011 but I have noy got any response from that bank. When I went personally to that bank, manager insisted me to deposite the original FDR and said this is an faulty FDR and issues by mistake. He told me there is no record available in bank regarding the source of money for above said FDR. In response to that I have asked him to show complete records related to sourse of money for my other FDRs which I was carring with me but he failed to got any such records.
                              Therefore, if bank is lacking in any records, it is purely bank's responsibility. The bank should give my money back to me as I am having original FDR issued by this bank.
                              You are kindly requested to take appropriate action so that my benefits could not be overlooked as being a retired citizen.
                              Please acknowledge registration of complaint.

                              Encl: Attested photocopy of above said FDR.
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                M
                                mahafeezz
                                Feb 3, 2012
                                Resolved
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                                Resolved

                                Address: Vellore, Tamil Nadu

                                I sent the below mail to the NRI Service Center emailid's : [protected]@canarabank.com & [protected]@canarabank.com
                                Waited for couple days did not receive any response from them, i decided to let the consumers know about the customer servicefradulent practices of this bank.

                                Letter sent to the NRI Service centers (Removed some of the transaction information for security reasons)

                                I'm a NRI living in Texas, USA. I recently made a International wire transfer from Bank of America to Canara Bank account for $28000. The wire transfer transaction was initiated on 15-Jan-2012 and completed on 17-Jan-2012 on which date the exchange rate was around Rs50.78. But i heard from my Indian Beneficiary today (31-Jan-2012) that he received Rs 13,82,837 which bring the exchange rate to Rs49.38. This is outrageous and intolerable.

                                First of all holding the money for so many days in my opinion is a fraudulent banking practice. On top of it providing its customers the exchange rate after it had dropped is a crime. I'm very frustrated with Canara Bank due to this practice. I have never dealt with any bank with this situation. Because of this practice i'm losing around Rs 36000/-.

                                I would like Canara Bank to take this case seriously and take appropriate action to credit the bank account with the actual exchange rate as of 17-Jan and resolve this issue as soon as possible. Please find below required details to trace the transaction. Thanks

                                Transaction Date: 17-Jan-2012
                                Sender Bank: Bank Of America
                                Amount Sent (US$) $28000

                                Beneficiary Bank Branch Postal Code: 632319
                                Beneficiary Bank Branch Code: 1075

                                Regards
                                Abdul
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  Z
                                  Zahidaltaf Mannur
                                  from Chennai, Tamil Nadu
                                  Jan 27, 2012
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                                  Address: Pune, Maharashtra

                                  I mrs Zahida Altaf Mannur having share certificate no CNB049522 have not received my dividends since 2007 pl arrange to clear the same.
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                                    S
                                    Senthil Kumar
                                    from Kadayanallur, Tamil Nadu
                                    Dec 13, 2011
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                                    Address: Vellore, Tamil Nadu

                                    My brother with account no[protected] has made a transaction of Rs.1500/- on 27th of October 2011 from Indian Bank ATM, Kundrathur, Chennai.

                                    The transaction was unsuccessful and there is no cash withdrawn. Then he tried nearby Indian Overseas ATM, Kundrathur, Chennai and it was successful transaction of Rs.1500/-

                                    Later when he checked for the balance, he was shocked that the amount got deducted twice along with ATM transaction charge of Rs.20/-.

                                    The next day, he went to the Indian Bank and informed about the transaction details; inturn he was informed to contact the Bank where he has the account.

                                    After a week, I have given a written statement to CANARA BANK, THIYAGARAJAPURAM Branch, Vellore.

                                    This is not first time, there was a period my brother was waiting for his salary to be credited by clearing the cheque which he has deposited. Due to the improper code entry made by the bank officials it was delayed for more than 2 weeks.

                                    Till now there is no proper response from either of the bank about the money which has got deducted.

                                    Please let me know the procedure to get back the money or escalate it if possible.

                                    If we are not able to pay the money on time, bank people goes as per the process and if they do any mistakes consumers has to struggle till they get succeed. !!!

                                    Please do call me if possible. Thanks in advance.

                                    Regards,
                                    Senthil Kumar.

                                    [protected]

                                    Canara Bank — delay in refund

                                    I have salary account in above said bank Account no19610. On 21 Dec 2007 i used their debit card for some payment (payment of Rs2200), but card doesn't work. So i made the payment by some other means, but on seeing my statement i come to know that Rs 2200 is also debited from my account. i complaint to customer care of canara bank but all in vain, than i given written complaint to branch office. After cont. follow up nothing was done. Than again (first written complaint was given on & jan 2008). than i again given written complaint in branch office on oct 2008 ( to other officer - Mr Ramesh as cornered officer was transfer from that branch). despite of follow up nothing was done. than i have made complaint to head office sector 34 canara bank on 27 march2009 but this also does not work. i had made number of call to customer care but all in vain. i also complaint on internet to head office canara bank but nothing positive was done in this regard (with all proof and required document ). i have also complaint to OMBUDSMAN on 13 April 2009 but no reply was given to me . After a long follow up i recieved my payment back but without the interest on 1 july 2009 after the gap aabout two year. Now i want compensation for so long harassment. Kindly guide Proof of complaint is attached here with
                                    SIR;

                                    I AM THE HOLDER OF A/C NO 28502 IN EDAPPAL CANARA BANK BRANCH. I AM TOTTALY DISSATISFIED IN YOUR CUSTOMER CARE SERVICE. IN THIS COMPITING WORLD CUSTOMER HAS LOST OF CHOISE TO SELECT, ITS YOUR RESPONCE TO TAKE CARE OF THE CUSTOMER . I KNOW IT WELL BECAUSE I AM AN CUSTOMER CARE MANAGER IN POPULAR SERVICE LTD. I HAVE NEVER SEEN SUCH AN IRRESPONSIBLE BRANCH EXPESSIALY ITS ONLY AT EDAPPAL. VERY VERY POOR I HAVE NO WORDS TO SAY ABOUT IT . I WOULD LIKE TO CANCEL AND CLOSE THE A/C .


                                    REGARDS
                                    NOUFAL ( [protected]@gmail.com )
                                    [protected]
                                    MANAGER CUSTOMER SERVICE
                                    POPULAR SERVICE LTD
                                    EDAPPAL
                                    Please let me know the update on this query.

                                    Kindly escalate if possible.
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                                      S
                                      sande73
                                      from Gurgaon, Haryana
                                      Dec 6, 2011
                                      Resolved
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                                      Resolved

                                      Address: Gurgaon, Haryana

                                      Dear Sir/Madam,
                                      On 29/09/2011 i booked a rail ticket through Yatra.com. Due to waiting list it was cancelled automatically, but till now money not refunded.According to the Yatra team,the refund of INR 2390.00 has been processed from Yatra.com on 31st October, 2011.

                                      Name : Sandip Kumar Rout
                                      Bank : Canara Bank
                                      Branch : Manesar, Gurgaon.
                                      A/C No. :[protected]
                                      Card Type : Visa Debit Card
                                      Card No. :[protected]
                                      Expire Date : 06/2020


                                      Order Details
                                      Acquirer ID
                                      UTI Bank — YATRAVBVPURC
                                      Order ID
                                      686642
                                      IP Address

                                      Date
                                      29/9/11 11:55 AM
                                      Order Reference
                                      YG61DE[protected]
                                      Amount
                                      INR2,494.00
                                      Authorised Amount
                                      INR2,494.00
                                      Captured Amount
                                      INR2,494.00
                                      Refunded Amount
                                      INR2,390.00
                                      Authorisation Code
                                      102005
                                      Response Code
                                      0 - Approved
                                      Card Details
                                      Card Type
                                      Visa
                                      Card Number
                                      421458xxxxxxx811
                                      Card Expiry
                                      06/20
                                      Commercial Card
                                      N - Not a Commercial Card
                                      Commercial Card Indicator
                                      0
                                      CSC Result Code
                                      M
                                      Dialect CSC Result Code
                                      M (CSC match)
                                      Authorisation Response
                                      Return ACI
                                      N
                                      Issuer Transaction Identifier
                                      VSMC

                                      History
                                      Response Code Date Transaction Type Amount Operator ID Transaction Number Merchant Transaction Reference Transaction Source
                                      0 - Approved 29/9/11 11:55 AM Purchase INR2,494.00 686642 YG61DE[protected]
                                      SSL
                                      0 - Approved 31/10/11 1:29 PM Refund INR2,390.00 YATRAVBVPURCAMA 756851 YG61DE[protected]R
                                      PC
                                      If you require further assistance, please contact to us at [protected]@yatra.com. A Yatra representative will be happy to help you.

                                      Best Regards,
                                      Sandip
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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