CESC — POWER SHORTAGE for more than 72 hrs

Hello.

After the recent cyclone AILA, we all know that theres acute power shortage accross the city...but in my locality which is SATGRAM HOUSING, near Behala Bakultala...there is power at everyone's place, excepting a phase including our home.

Now, we have tried to call the much advertised helpline of CESC, 1912, a call center run by IBM DAKSH, at Rajarhat DLF Building..by the name of BIJLI. Now they have happily cut off all their lines...no matter whatever the way you try, you just cannot reach them...

NOW MY QUESTION IS ...WHATS THE USE OF A HELPLINE NUMBER...IF IT CANT HELP U IN CRISIS ? THE AGENTS ARE NOT TRAINED TO TAKE CALLS...They will give you DOCKET numbers against ur complaints, which would never be traced !! Isnt that FUNNY !!!

My father is not keeping well !! theres no water at our place...foods getting perished...but they are just not bothered !!! Bloody CESC and its staff !! They do not have a back up...nothing called CRISIS MANAGEMENT...If someone who is reading this scoop...then please do raise it as an alarm...we need a replacement for CESC...they are good for nothing !