[Resolved]  Chronopost — Delivery

Hello,

Chronopost tried to deliver a package when I was absent. The driver left aviso with unreadable number hence I can not track it. Their message was to pick up from their office, 15 km from my address. I called, no answer, I went there, they were closed. There were 2 options for the driver, to leave my package @ the local post office or to contact me and schedule next delivery.
What the driver chose is the least convenient for me! I already paid for the parcel to be delivered but now I have to go for the second time and try to obtain it from them, because I can not get any information over the phone due to the unreadable scribbling left by the driver!
This is the worst delivery service I have ever come across! I will never use it nor will I recommend it to others!

I would like to get some response from the management regarding this service.
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Aug 13, 2020
Complaint marked as Resolved 
 
32 Comments

Comments

Chronopost — PARCEL NOT RECEIVED

AM SEND THE CHRONOPOST EXP TO INDIA THEY TOLD ME WITH IN FOUR DAYS IT WILL BE REACH IN YOUR PLACE BUT STILL NOT RECEIVE WHAT TO DO TRACK NO GJ[protected]FR SO PLESCE HELP ME
pl check my parcel and help me thanks
MY NAME IS BALJIT SINGH FROM FRANCE MY CHRONOPOST XE[protected]FR ITS URGENT PLEASE COTRACT WITH MY FAMILY AT TEL NO [protected]
I finally received my parcel. chronopost contact no is [protected]/04/05 new delhi and [protected] in bangalore. hope this comment will be helpful to someone.
Janet Shamili's reply, Jul 14, 2017
I tried to call the Bangalore number, it said it was DTDC and that they don't deal with Chronopost deliveries
I was supposed to receive my parcel yesterday, GJ[protected]FR it has important documents and I needed it fast.
The whole idea to send it through this expensive service, is to receive it in 2 days. I can see in the tracking that its stuck in Delhi for 2 days after customs cleared it. Can you please atleast call customers and notify them. Its really hard for me as I travel often and need to know when I can receive it.
Please do something ASAP.
today i have to go for visa. i have appointment in the afternoon. could you please deliver asap as it sent on satarday from france.

Shipment no. XE[protected] fr
My Contact no. [protected]
Pankaj Kumar Thakur
My Shipment no. XE[protected] FR date of booking 03/05/16 but still yet no received in cover please send on status.
K. SRI DEVI
My Contact : +[protected]
India
Apropos chronopost track HU[protected]FR they are stating in the website that I requested for the delay in delivery An outlandish lie . They are holding back my shipment sent from France for the last one month telling lies after lies
What would be the remedy for this
My shipment n*GK[protected]FR still yet no received. Please send on status
Charifa BAH-TRAORE
Phone [protected]
My Shipment Number is XE[protected]FR and it was dispatched on 7th of December. I haven't yet received it. It has all my important documents for my travel. Please guide as to how to go about it. I am to visit my relatives in France for X'mas.
Phone: [protected]

I supposed to receive my parcel within 2 days, it has been dispatched on 21-Mar-2017, XE[protected]FR
it's important documents and I needed it fast. The whole idea to send it through this expensive service, is to receive it within 2 days. I can see in the tracking even in 12 days I don't receive any courier from Chronopost and still waiting for courier. I have never face this type of experience with any Other courier company before. Can you please atleast call customers and notify them. Its really hard for me even customer care is not mentioned anywhere.

Hi, I am waiting for an urgent delivery. It has been more than two working days. My tracking number is XE[protected]FR. WHEN AND WHERE IS IT BEING DELIVERED. I am waiting for it and my application for visa is soon.
My shipment No. is XB[protected]FR . It was sent from France on 28/04/2017 and it's in New Delhi Since 30/04/2017. There are important Documents in it and I would like to get them before 08/05/2017.Its been almost one week and I have not received it yet. Please Look into the matter and revert back as soon as possible
My CHRONOPOST package containing important documents from Colmar, France to Mumbai, India (tracking number : XE[protected]FR) sent on 15/05/2017 has still not reached me.
I am extremely anxious and distressed because of this and request a quick resolution please!

#+91-[protected]

Important documents for visa ...not arrived ...they are required urgently for an appointment at the French embassy in 2 days...really worried
XE[protected]FR

PLEASE HELP !!
Important documents for visa not arrived ...Required urgently for an appointment at the French embassy in 2 days...really worried
XE[protected]FR

Give a call on +91 [protected]
i send my important documents via chronopost till it not send pls do something XE[protected]FR
MY INDIA ADDRESS
R.saminathan
84/p main road
palliagraharam
thanjavur
613003
[protected]
XE[protected]FR. This Parcel was given to ChronoPost in Paris on 1st July 2017 . It contains important papers for my Visa application which i have to submit on Monday 17th July 2017 to VFS in New Delhi . Earlier i had taken 2 appointments with VFS but had to cancel these since i did not receive my parcel letter from Chronopost .

On tracking on their website it is showing lying in New Delhi & has been released from Customs this morning . Can i request you to get this Parcel out for delivery today itself . Kindly confirm on my Mobile # [protected] . Thanks / Inder Mendiratta
Important documents for visa not arrived from France ...Required urgently for an appointment at the French embassy in 2 days...Its been more than a week ...really worried Parcel number: XE[protected] FR
Kindly inform me on my mobile [protected]
Papers related to visa is stuck in Delhi with reason " parcel awaiting customs duty" The papers are supposed to reach me at Bangalore today for interview scheduled tomorrow. No idea who has to pay the customs duty and why.

Parcel No XE[protected]FR.

Please update me on mobile [protected] or[protected]

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