Domino's Pizza — Pathetic Service

Address: Rajasthan

Dear Concern,

I am writing under sheer disgust that Dominos is the worst product and service provider.. The campaign "30 minutes or free" is only for promotion and It has no link with practical service..Its a fake promise made to fool customers.

I placed an order at Dominos, MI Road , Jaipur today at around 8.30 pm and I kept on waiting till 9.20 pm, finally when I called up customer care at 68886888, the agent connected me to Store Manager he spoke to me very rudely and said that they are going to give me some discount but I said I am waiting for long and I wont pay now so he cancelled the order and disconnected the phone in the mid of conversation.

This is the worst response a consumer/ customer can ever get..As I am working in a Customer Service Department of Telecom Industry and I am going to make sure that Dominos deliveries are minimized with negative word of mouth.

Regretfully
Mini K
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8 Comments

Comments

Please collect some of your friends and family and go to the their premises and make a big deal out of the incident in front of other customers only then will they apologize and do something about it.
I had placed order for a pizza and coke at around 7:15 PM from the A.K. Azad Road store, Guwahati. The time is 10:00 PM now and I still have not received the pizza yet.

I have been trying to call the store for the past 2 hours and the lines have been constantly busy. I even called the central number[protected] but all they could do was to connect my call to the store which again resulted in unanswered calls.

This is pathetic and moronic service by a company who calls itself "Pizza Delivery experts".

Totally unprofessinal and disgusting service.

Kriesh Modi
Hi, I am Continuously trying to reach nearest Dominos Outlet over the phone and surprisingly the person at the counter is first of all not receiving the calls and if he is receiving then disconnecting the same. again after 10-12 calls he speaks and denies to take the order telling us that now it is raining we cant deliver.

Apparently, the hotline number is also not connecting and the online order service is also not available. with great difficulty upon contacting the particular outlet we receive a denial.

This is a pathetic service.

Regards,
Bijal Desai
The staff in the palarivattom domino branch are too arrogant and irritating. domino pizza promises 30 mts home delivery and cash back if 99.9% or less satisfaction. but this branch never provide home delivery. so i always go directly and buy. i have to wait for almost an hour to get the orders. Once they even denied my orders saying we have enough and more orders. also last time i asked for a pastic cover they denied. finally i had to raise my voice to get it . im absolutely not satisfied with their service. I dont know why we should suffer their insults after we pay money. they are NOT providing free service. I feel this shop should be shut down.
I have been a regular customer of Dominos and the service has gone from bad to pathetic . I'm pissed off with the incompetent staff and their clueless behaviour . They keep transferring my calls from one branch to another . Delivery guy doesn't get change even on telling them . why run it when you can't handle it?

Domino's Pizza — no reply for your side

No reply for your site too action of domino pizza is very badly & your FE behavior so bad...

Domino's Pizza — PIZZAS UNDELIVERED

What the hell is going on, I have placed my order at 9:15 pm and schedule it for 1030 pm but now its 1130pm and havent received my pizzas yet. Such a poor service by domino's paschim vihar Its pathetic... Services becoming worse.

On policy 30 min or free

i got my pizza delivered after 1 1/2 hrs and no one give me proper response regarding the cash back.This is the first time i am ordering in dominos and the experience is too bad as they are not even picking up the cal

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