[Resolved]  Dr Fixit — No waterproofing solutions

Address: Mumbai City, Maharashtra

Dear Sir,

We had contacted a representative who is affliated with Dr Fix It to help resolve water proofing problems. We had got the water proofing done in April, hoping to have no leakages when the monsoon begins. But from the first drop of rain, we have on going leakages. We were told that there is 5 years guarantee on this. We have been calling the person and the person is extremely rude. He has no interest in solving this problem and doesn't even care when I told him, I will complain to Dr. Fix It. He has said that he would be happy to give me the numbers of his superiors.

We would like some action to be taken against this person and want Dr Fix It to help solve our leakage problem. We can provide the name, address, telephone number of this person. We are extremely affected by this because we have spent a lot of money and we were counting on the brand of Dr Fix It who claim that they have solutions to every leakage problems. Monsoon has just begun in Mumbai and we look forward to some co-operation before this monsoon gets over.
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Aug 13, 2020
Complaint marked as Resolved 
 
8 Comments

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I Amit Singal s/o Shree . RD Singal resident of 5468/1 Anaj Mandi Ambala Cantt is very sorry to inform you that I have given a gob of your water proofing of my newly constructed premises to your company having flooring area of 256 sq.ft and walls also to your senior manager Mr.Subodh at Ambala Cantt few months back .Mr. Subodh performed this work through one of its applicator from Chandigarh at my premises 5442/4 Cross Road no.4 Anaj Mandi Ambala Cantt within two-three days.After that Mr.Subodh and your applicator collected Rs.23784 cash for the job done as complete water proofing including injection grouting of our 256sq.ft. area and its walls, at the same time we have asked the bills for dowing our complete water proofing and they have commited us to send the bills of our job within seven-ten days, but we did not received the bills till date . After fifteen days of the same on medium rainfall at Ambala on 7/07/2012 our water proofed area was full of water . Aheavy cracks and rashes was there on the floor after drying of the water .
We have called your senior manager Mr.Subodh telephonically and we did not replied satisafactory and asked us to contact applicator . After that we called the same applicator and he came after a long time and visited our site and applicator told us this is the falt of company not mine and advised us to call to Mr. Subodh and he will remburse our valluable money to us. But I am very sorry to inform you that a senior manager of such a estemed company is not bothring us and not replying us satisfactory and blaming the application of your applicator so you are requested to kindly accept our complaint im mediately without any delay and rembors our money either from applicator or from your manager because it is allready months has been past and no body is attending our complaint .

Regards
Amit Singal
5468/1, Anaj Mandi
Ambala Cantt
Ph. no.[protected]
Mb.no.[protected]
We trusted the reputation and advertisement of dr.fixit and their person who visited our house before waterproofing.After just 2 days of rain everthing fell apart as leakage is now from more places than earlier.True to their advertisement on television showing raincoat over the house now they are suggesting plastic sheet to be put on the top of the terrace. WAITING FOR DR.FIXIT OFFICIALS TO COME AND REFUND OUR MONEY.
CONTACT [protected]
Dr Fix it seems to be fooling his customer. I also have gone for waterproofing for my house by the person suggested by Dr fix it but all the money get wasted and seepage turned into leakage.
Does Dr Fixit cares for its customer then the applicator should be asked to fix the issue
Dear sir,

I would like to inform you that I had called this number[protected] to get a quotation . This man had shown me so much attitude telling me that he cannot come when ever I want him to come and that he has lot of other works!!! Regret to inform that this is the team and service given by your team . With this attitude your company will soon be bankrupt and be closed !!! Thank you letting the customer know which kind of companies not to call !
Dear sir,

I would like to inform you that I had called this number[protected] to get a quotation . This man had shown me so much attitude telling me that he cannot come when ever I want him to come and that he has lot of other works!!! Regret to inform that this is the team and service given by your team . With this attitude your company will soon be bankrupt and be closed !!! Thank you letting the customer know which kind of companies not to call !
Most hopeless, worthless and useless to use dr.fixit on your roof.
My sincere advice, never to go for dr.fixit.

Called dr.fixit centre for work on 1000 sq.ft of my roof.
They sent Mr. Pushpendra and applicater of bhopal center.
It was decided to apply MPB. Two coats in twenty thousand rs.

Applicater applied one coat by only using 20 kg. Of MPB, whereas 50 kg. Was to be applied in one coat as per specifications.

my objection on this was received with no action.

They took 10000 rs. From me by argument.

They never returned for 2nd coat.
Only one coat was applied by insufficient material with lot of water .
Sad, on this part by big company .

Now i am sure that they will not pick up my phone.
Very hope less product. We had done waterproofing on November 2016 for roof of 1100 square feet. We used URP but 2017 monsoon leakages are still there. Infact more than earlier.. spent Rs 20000 and no use of it...No quality of their products only advertising to fool people..please help us to take action against them.
Gave one start as there is no option for NEGATIVE Rating.
Dr. Fixit Waterproofing organization is a big cheaters. They have to Fix themselves first. The service they provide is Worst. The junior mestries are much better than their applicators. They employ cheaters and gain money from the clients. Their Technical person- Chandrakoti Aditya Kumar and their approved applictor - Sridhar Reddy from Hyderabad are masters in cheating people. They do not provide Bills and Warranty cards once the full payment is done. We fed up complaining and follow-ups. Never go for Dr. Fixit Waterproofing services.

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