[Resolved]  DTC CARGO MOVERS — ISSUES ENCOUNTERED DURING RELOCATION

Address: Haryana

Contact Person: Mr Kuldeep Sharma
Address: H.No 657 Main , Kapashera Najafgarh Road Baght Zim Gali, Bijwasen New Delhi-110061
Contact No.: [protected], [protected]
E-mail ID's: [protected]@dtccargomovers.com
Website: www.dtccargomovers.com


Do not deal with this company for any of your relocation needs.
I had moved from Delhi to Bangalore. Moved my car and other household stuff.
During transportation they completely damaged my car's rear bumper and the caused a dent and scratches in the back door. (Hatchback)
For the damage to the bumper they said that they will only pay half the amount of the damage and refused to acknowledge any damage to the backdoor. They held on the delivery of my household stuff till I cleared the payment for the car.

There were few damages done even to the household stuff (glass item broken)

The unpacking for the household stuff was not done immediately. But was discussed with them that it will be done sometime later.
Few days ago we called their local contact in Blore who after promising that he will send his staff to do the unpacking did not turn up for three days.
After a heated discussion with him he said that he will not send anyone.

Very unprofessional group. Do not deal with them ever.
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Aug 13, 2020
Complaint marked as Resolved 
 
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This company and its staff are currently being investigated by Delhi Police & the IT Dept on request by us.
Mr Amit aka Kudeep Sharma ([protected]) had cheated us and gave us several stories on the reason why our Furniture delivery was being delayed.
Calls to their numbers go unanswered and unreturned. They will NOT provide contact numbers of their truck drivers for us to verify current location.
Furniture delivered was not assembled by their team, even though we were 'forced' to pay a Unloading & Re-Assembly charge.
Sofa set, LCD Tv and paintings destroyed. Sofa set even has foot prints and hand impressions on them.
When we sent official complaint to the company, Mr Sharma sent a 'few' men to our Delhi residence to pick up documents. Instead, these Men harrased and threathened our Mother and would not leave her apartment complex.
Insurance Papers seemed real, but when we followed through with claim, Insurance agent claims the insurance is for Maritime Policy only, and the company took out the insurance cover as a Maritime Policy.
Yes, they did the similar thing to me when I moved from Bangalore to Delhi.
They have damaged 5 items (Fridge, TV Stand, Cot, Almirah, Sewing Machine) and they have not delivered 1 box.

When I try to contact Bangalore office, they do not pick the phone and when I contacted the Delhi office, the guy used foul language and threatened me.

I am shocked that I did business with such kind of people!
Exactly similiar experience. Worst time in recent days when I saw my expensive furniture damaged. They are very un professional, do not do promised work.
I moved from Bangalore to Delhi and the Bangalore guy (Anand) did the same thing. He never picks up the phone when I started asking compensation for the damage.
They did not send carpenters, neither did they arrange the goods. They take all money before unloading otherwise threaten to go back and charge excessively. Also scan for multiple aunauthorized charges.
If you want peace of mind - never go with them
unreliable and chor company... my 1000rs claim is stucked with them.
sufferer_1: even i have faced similar problem with anand, chor company they are beggars who take insurance money for safer delivery.but anything gets damaged those beggars raise their hand...
Completely agree with everyone. DTC cargo movers are not professionals. Please do not confuse with the DTC courier service.

They threaten, they do not know any professionalism. It was foolish to do business with them. It was indeed a nightmare.
Hi All
Here is Kuldeep
[protected]
I am the Area Manager of the company in NCR zone, You All, did not give your information or contact detail

Also there you did not put any mail screen shot with this complained, I know you all are my business compitator ..

If you have potential to fight me at professional level then give better service to clients not used such method,
It is very bad

We always provide better service above to customers expectation!

Please send me you contact detail and services date ASAP, if you have really taken DTC cargo packers service...
yes..Same is the case with DTC chennai also. They intentionally withhold the goods with them and say they were detained in interstate border.the staff is so arrogant and show least responsibility and care while moving the goods. I have incurred huge loss because of these ..

Never ever contact DTC cargo movers and packers ..
Contact Person: Mr Kuldeep Sharma
Address: H.No 657 Main, Kapashera Najafgarh Road Baght Zim Gali, Bijwasen New Delhi-110061
Contact No.: [protected], [protected]
E-mail ID's: [protected]@dtccargomovers.com
Website: www.dtccargomovers.com


Do not deal with this company for any of your relocation needs.
I had moved from Delhi to Bangalore. Moved my car and other household stuff.
During transportation they completely damaged my car's rear bumper and the caused a dent and scratches in the back door. (Hatchback)
For the damage to the bumper they said that they will only pay half the amount of the damage and refused to acknowledge any damage to the backdoor. They held on the delivery of my household stuff till I cleared the payment for the car.

There were few damages done even to the household stuff (glass item broken)

The unpacking for the household stuff was not done immediately. But was discussed with them that it will be done sometime later.
Few days ago we called their local contact in Blore who after promising that he will send his staff to do the unpacking did not turn up for three days.
After a heated discussion with him he said that he will not send anyone.

Very unprofessional group. Do not deal with them ever.
Completely agree with everyone. DTC cargo movers are not professionals. Please do not confuse with the DTC courier service.

They threaten, they do not know any professionalism. It was foolish to do business with them. It was indeed a nightmare.
Kuldeep, you know very well, these are genuine complaints.recall the discuss that we had on the damage that was done to my car
and you would recollect.
My name is Sankar Subramaniam. I availed DTC Movers and Packers for shifting my goods from Delhi (Mayur Vihar Phase 1) to Bangalore (JP Nagar 6th Phase) on 13 April, 2013.
Observation - DTC Movers and Packers – registered under the jurisdiction of Bhiwani, Haryana. Most of the folks working in the company (workers, loading and unloading people) belong to this place.

Overall recommendation – Absolutely unprofessional. HIGHLY NOT RECOMMENDED (irrespective of the quotation)
I went for DTC, as they had the lowest quotation among all vendors (compared with Sahara Packers, Kaser Packers and Aggarwal). Paid 80% upfront.

In Bangalore, I received the consignment on following Sunday – 8 days after I sent the goods from Delhi (I wanted it on Saturday and sent it earlier, but got it on a Sunday)

As per agreement, they were to dismantle all furniture, pack it, deliver it in Bangalore, unpack it, and re-assemble. I had paid the charges accordingly.

Initial Contact
Called up the numbers available on general forum. Called a certain Vinodh (Phone – [protected]) (marketing representative), who promptly sent another representative to give me the quotation. They are most co-operative at this stage.
Packing at Delhi (on the agreed-upon date)
Three guys turned up. Packing was good, although I had to constantly tell them to use more bubble-wrap, as they were in a hurry to pack, and visit some other customer in Lajpat Nagar
Guys were insistent on Chai-pani. Paid them accordingly (apart from the official quotation)
Vinodh (marketing representative) was my contact point during the transition from Delhi to Bangalore. He told me I would get a call when the goods reach Bangalore.

Receivable at Bangalore
2 guys turned up, and unloaded the consignment. They told me to pay the remaining money upfront, and then insisted on unloading the goods at my house.
Out of the 26 consignments, I received only 25 (one cot was missing). They told me that they are just the unloading people. I was told that 2 other people from the company would come the next day, unpack all the things, and assemble everything. They told me that I would also get the missing cot.
Highly insistent on ‘chai-pani’ charges, at the time of leaving.

Present and Follow-ups
It has been 2 weeks, and inspite of regular follow-ups, I have not received the cot. During this period, I had to unpack all the stuff myself, and arrange it accordingly.
I had to personally arrange for carpenter in Bangalore, and assemble all my stuff. I went to their office in Sudama Nagar (as mentioned in their website), and was surprised that THERE DOES NOT EXIST ANY DTC office there.

During the period, I called up the following stakeholders:

Kuldip (Owner /Head ) (Phone - [protected]) – He was most cooperative. However, I have been able to reach out to him only twice. Most of the times, this number is in the hands of other people, who are uncooperative, and slam the phone on your face.
I told him that I would pay extra money for delivering the cot to my house. 2 weeks after deliverance, I HAVE STILL NOT RECEIVED MY COT

Vinodh (Marketing Representative) (Phone – [protected]) – The guy who was most cooperative before the payment, refuses to take my call even till today. Zero ownership. Highly unprofessional.

Subodh (worker in-charge of packing) (Phone -[protected]) – Tells me he is not responsible. Contact concerned person. Refused to answer phone on subsequent tries

There is no single point of contact, no customer grievance system. I paid 7, 000 rupees as insurance. However, no one from the company turned up for unpacking and inspecting at Bangalore.

Damages - Crockery – 4 pieces broken, Steel Cupboard – Completely dented from behind, Sofa Set – in one of the pieces, the cloth has been torn from the front. In the main sofa, one leg is missing.

I thank my stars that TV, AC, Fridge was not broken or damaged. Otherwise, it would have been an even bigger loss for me. No inspection procedure from the company, no subsequent follow-ups.

My perception about the whole movers and packers thing, about being professional came crashing down. Even on my insistence on paying extra money, I have not received my cot.

Undoubtedly, MY WORST EXPERIENCE WITH A COMPANY/BRAND/PRODUCT in my entire lifetime.
Sankar Subramaniam
(Sankar.[protected]@gmail.com)
My name is Sankar Subramaniam. I availed DTC Movers and Packers for shifting my goods from Delhi (Mayur Vihar Phase 1) to Bangalore (JP Nagar 6th Phase) on 13 April, 2013.

Observation - DTC Movers and Packers – registered under the jurisdiction of Bhiwani, Haryana. Most of the folks working in the company (workers, loading and unloading people) belong to this place.

Overall recommendation – Absolutely unprofessional. HIGHLY NOT RECOMMENDED (irrespective of the quotation)

I went for DTC, as they had the lowest quotation among all vendors (compared with Sahara Packers, Kaser Packers and Aggarwal). Paid 80% upfront.
In Bangalore, I received the consignment on following Sunday – 8 days after I sent the goods from Delhi (I wanted it on Saturday and sent it earlier, but got it on a Sunday)
As per agreement, they were to dismantle all furniture, pack it, deliver it in Bangalore, unpack it, and re-assemble. I had paid the charges accordingly.
Initial Contact

Called up the numbers available on general forum. Called a certain Vinodh (Phone – [protected]) (marketing representative), who promptly sent another representative to give me the quotation. They are most co-operative at this stage.
Packing at Delhi (on the agreed-upon date)
Three guys turned up. Packing was good, although I had to constantly tell them to use more bubble-wrap, as they were in a hurry to pack, and visit some other customer in Lajpat Nagar
Guys were insistent on Chai-pani. Paid them accordingly (apart from the official quotation)
Vinodh (marketing representative) was my contact point during the transition from Delhi to Bangalore. He told me I would get a call when the goods reach Bangalore.

Receivable at Bangalore
2 guys turned up, and unloaded the consignment. They told me to pay the remaining money upfront, and then insisted on unloading the goods at my house.
Out of the 26 consignments, I received only 25 (one cot was missing). They told me that they are just the unloading people. I was told that 2 other people from the company would come the next day, unpack all the things, and assemble everything. They told me that I would also get the missing cot.
Highly insistent on ‘chai-pani’ charges, at the time of leaving.

Present and Follow-ups
It has been 2 weeks, and inspite of regular follow-ups, I have not received the cot. During this period, I had to unpack all the stuff myself, and arrange it accordingly.
I had to personally arrange for carpenter in Bangalore, and assemble all my stuff. I went to their office in Sudama Nagar (as mentioned in their website), and was surprised that THERE DOES NOT EXIST ANY DTC office there.

During the period, I called up the following stakeholders:
Kuldip (Owner /Head ) (Phone - [protected]) – He was most cooperative. However, I have been able to reach out to him only twice. Most of the times, this number is in the hands of other people, who are uncooperative, and slam the phone on your face.
I told him that I would pay extra money for delivering the cot to my house. 2 weeks after deliverance, I HAVE STILL NOT RECEIVED MY COT

Vinodh (Marketing Representative) (Phone – [protected]) – The guy who was most cooperative before the payment, refuses to take my call even till today. Zero ownership. Highly unprofessional.

Subodh (worker in-charge of packing) (Phone -[protected]) – Tells me he is not responsible. Contact concerned person. Refused to answer phone on subsequent tries
There is no single point of contact, no customer grievance system. I paid 7, 000 rupees as insurance. However, no one from the company turned up for unpacking and inspecting at Bangalore.

Damages - Crockery – 4 pieces broken, Steel Cupboard – Completely dented from behind, Sofa Set – in one of the pieces, the cloth has been torn from the front. In the main sofa, one leg is missing.

I thank my stars that TV, AC, Fridge was not broken or damaged. Otherwise, it would have been an even bigger loss for me. No inspection procedure from the company, no subsequent follow-ups.
My perception about the whole movers and packers thing, about being professional came crashing down. Even on my insistence on paying extra money, I have not received my cot.

Undoubtedly, MY WORST EXPERIENCE WITH A COMPANY/BRAND/PRODUCT in my entire lifetime.

Sankar Subramaniam
(Sankar.[protected]@gmail.com)
sir
I am working in Air Force as a technician. Recently I have been posted from Delhi to Patna and booked my household goods and two motor cycles through dtc Cargo Packers and Movers (regd) on 03 May 2013. They have assured me that the items will be delivered within five days of time. While booking the items they have charged Rs/- 2000 towards insurance and didn't hand over or mail any insurance paper. The guy who had given the bill told me that insurance is o[censored]nited insurance company and will take two days time to get the policy letter. As I have shifted from Delhi to Patna on 06 May 13, I am not able to follow up the status of company in Delhi. When I tried to contact the company in given mobile number and landline number, they responded in an irresponsible manner. Moreover they started threatening me by saying that 'tumhara item kabhi nahi pahunchega..humne sab jaala diya..tumhe jo karnaa hai karo'. I have again tried to contact them using my friend circle in Delhi but of no use. I am suffering here in Patna because of non-availability of my household goods and motor cycle. I feel very pathetic about the existance of this type of companies who cheat the people like this. The address and phone numbers of the company is H.no657, main, Kapashra-Najafgarh Road Bijwasan New Delhi. Mobile No. [protected]. Landline No.[protected]. Name of the owner : Kuldeep sharma. The company has got some sister concerns in other areas like Pune (M- [protected]), Mumba (m-[protected]), Jaipur(m-[protected]).
I have suffered a lot becuase of the irresponsible act of the company and facing huge financial loss of aorund 2 lakh rupees. I request you to make arrangement for getting back my booked items and to get me a compensation of one lakh rupees for the cheating I faced in the name of fake insurance. An early action in this regard will be a high moaral booster for a defence personnel like me.
BIGGETS MISTAKE-TRANSPORTATION HOUSEHOLD GOODS THROUGH DTC CARGO PACKERS & MOVERS
i am praveen sharma from lucknow. i have shifted my house hold goods from Faridabad to Chennai from M/S Dtc Cargo Movers and packers on 17/7/2013.Quotation given by Dtc Cargo movers and packers for shifting household goods was Rs.855165/-.It was the highest quotation among all i got from other transporter.Inspite of High quotation i choose Dtc Cargo Movers and packers because of brand name.At the time of dealing it was finalised that they will give me a discount of Rs.15000/- in this Amount.from very first day i was dealing in Delhi office with Mr.Kuldeep Sharma(DGM relocations)-[protected]. He has commited that you made full payment and you will get discounted money from delhi office.From july to till date i am continuously following with Mr. sharma, but i did not receive my Money. one week ago Mr. sharma told me that you forgot about money you will not get anything.Preciously dtc cargo movers staffs are big cheaters.After refusal from Mr. sharma side i contacted Mr. Prdeep in delhi office, he said i will look into this matter.after one day he stopped picking up my phone.sorry to say but no response from company side.i have all messages by Mr.sharma stating that you will dafinately get money.In whole matter, my mistake is that i have made full payment by keeping faith in mr. sharma words.He is useless person good for nothing.He even can not keep his words, i dont know how he is hoding a position of DGM in a company.

Kindly look in to this matter and help me in getting my money back.

My Details are as follows:-
Name-Praveen Kumar Sharma
GC No-688561.
Date of Transportation-17/7/2011.
Payment made-Rs.33165/-.
Contact Person: Mr Kuldeep Sharma
Address: H.No 657 Main, Kapashera Najafgarh Road Baght Zim Gali, Bijwasen New Delhi-110061
Contact No.: [protected], [protected], [protected]
MAIL.[protected]@dtccargopackers.com Website- dtccargopackers.com This is a Complaint agains Dtc Cargo packers & movers located at Bangalore.

I am really sorry to say that I am frustrated and disappointed about the service which I experienced from Dtc Cargo Packers and movers

I transferred my House Hold (Rs of 2.5 Lakes Rs.) from Gurgaon to Bangalore..As per their promise they were suppose to get the payment as "TO PAY" while delivering the goods at Bangalore and deliver it within 6 days. As I did not receive my things, I asked them. They replied I should pay all the amount which is 8, 0000. I deposited the required amount of 80, 000 in ICICI Bank. They said it will be delivered in 5 day..It has been 4 hour days since I paid the money..still I am not getting my belongings. They are telling that all the roads are blocked on the way to Bangalore. But I got to know that nothing is like that..Whenever I called dtc people at Gurgaon as well as Delhi, they are extremely rude and not ready to understand customer's problem. I have never seen such a people in my life. They do not adhere to their promise and I believe Dtc cargo packers and movers in the Bangalore..It has been sent my belongings since 13 days, Yet to receive my things. If I don't receive my House hold with in a day, I will file a Cheating Case against DTC CARGO PACKERS.AND MOVERS
E-mail ID's: [protected]@dtccargopackers.com
Website: www.dtccargopackers.com

Hi

I shifted my household items from Noida to Bangalore through dtc cargo Packers Movers (dtc cargo packers movers dot com) on 27th Mar'13. I still have not received the full items & many of my household items that I have received were damaged during transit. My crockery is all broken & my expensive furniture is all scratched. I have not received my Insurance copy still, for which I have paid for "All risk cover".
The main contact person is Kuldeep Sharma & his numbers are [protected], [protected] & he works from Delhi.

I would like to bring the transporter to court and solve this amicably.
I also want to complain about just dial (phone number[protected] services, they have given me the reference of this movers & packers company. They should do some kind of background check befor passing the reference to their dialers.
Please advice.

Regards,
Ajay Sharma
Read my whole communication with the movers & packers company below, order by date (descending):
From: Ajay Sharma
Sent: Monday, April 26, 2013 12:30 PM
To: '[protected]@dtccargopackers.com'
Cc: ' 'Ajey Sharma'
Subject: RE: Non - Delivery of Luggage from Delhi to Bangalore (COMPLAINT)
Yesterday I received 6 more packages but out of total 6, only 3 belongs to me & rest 3 belongs to somebody else. I am shocked to see that how can you do things like that and interchange packages sent by different people.

Now I have received 40 packages out of total 45 in 3 different deliveries (25 + 12 + 3) in the span of 30 days. Still 5 items which consists of 4 cartons & 1 lamp remains undelivered. The cartons which remains contains my kitchen stuff (including cooking gas stove, expensive crockery etc), cloths, shoes, toiletries stuff, perfumes etc.

I am giving you 2 more days to deliver the above mentioned items otherwise I’ll inform police & open a case in consumer forum.

Thanks,
Ajay Sharma

From: Ajay Sharma
Sent: Tuesday, April 20, 2013
To: '[protected]@dtccargopackers.com'
Subject: RE: Non - Delivery of Luggage from Delhi to Bangalore (COMPLAINT)
Importance: High

I don’t know whether anybody is reading these mails which I am sending but just want to let you know that I have still not received my luggage & now I’ll raise a complaint in the consumer court.

Thanks,
Ajay Sharma
From: Ajay Sharma
Sent: Tuesday, April 13, 2013
To: '[protected]@dtccargopackers.com'
Subject: RE: Non - Delivery of Luggage from Delhi to Bangalore (COMPLAINT)
Importance: High

This is the worst experience of my life. Today I myself drove 30 KMs to Kanteveer Studio, Yashwant Pur to locate my missing luggage but still return empty handed. From total 45 cartons, 10 are still not delivered (which include my cooking gas stove, expensive single seater sofa along with other important items). I don’t understand why this happening to me & what in the earth I have done to deserve all this.

It’s close to 20 days now. I’ll only wait till this weekend & after that I’ll take a strong action.


From: Ajay Sharma
Sent: Friday, April 09, 2013
To: '[protected]@dtccargopackers.com'
Subject: RE: Non - Delivery of Luggage from Delhi to Bangalore (COMPLAINT)

I am still waiting for my luggage. It’s already 14 days.

Thanks,
Ajay Sharma

Hi,

I have given my household luggage to Kuldeep Sharma on 27th March 2013 to be transported to Bangalore from Noida by dtc cargo packers. It is scheduled to reach Bangalore in 6 days time i.e. on 1st April but till date I haven’t received it. I have already paid the full amount and in spite of that nobody from the dtc team is picking my calls. Currently I am staying in the hotel & because of the delay I have incurred additional expenses from my pocket.

Please take this complaint seriously & deliver my luggage ASAP.

My Bill No. is 1105

Regards,
Ajay Sharma
[protected][protected]
Instead of sending so many mails to them, I still have not received any reply. Now they don’t even pickup my phone.

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[protected],
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Quote Originally Posted by ajeysharma View Post
Hi,

I shifted my household items from Noida to Bangalore through dtc cargo Packers Movers (dtc cargo packers movers dot com) on 27th Mar'13. I still have not received the full items & many of my household items that I have received were damaged during transit. My crockery is all broken & my expensive furniture is all scratched. I have not received my Insurance copy still, for which I have paid for "All risk cover".
The main contact person is Kuldeep Sharma & his numbers are [protected], [protected] & he works from Bijwasan Delhi.

I would like to bring the transporter to court and solve this amicably.
I also want to complain about just dial services, they have given me the reference of this movers & packers company. They should do some kind of background check befor passing the reference to their dialers.
Please advice.

Regards,
Ajay Sharma
Read my whole communication with the movers & packers company below, order by date (descending):

Yesterday I received 6 more packages but out of total 6, only 3 belongs to me & rest 3 belongs to somebody else. I am shocked to see that how can you do things like that and interchange packages sent by different people.

Now I have received 40 packages out of total 45 in 3 different deliveries (25 + 12 + 3) in the span of 30 days. Still 5 items which consists of 4 cartons & 1 lamp remains undelivered. The cartons which remains contains my kitchen stuff (including cooking gas stove, expensive crockery etc), cloths, shoes, toiletries stuff, perfumes etc.

I am giving you 2 more days to deliver the above mentioned items otherwise I’ll inform police & open a case in consumer forum
Importance: High

I don’t know whether anybody is reading these mails which I am sending but just want to let you know that I have still not received my luggage & now I’ll raise a complaint in the consumer court.



This is the worst experience of my life. Today I myself drove 30 KMs to Kanteveer Studio, Yashwant Pur to locate my missing luggage but still return empty handed. From total 45 cartons, 10 are still not delivered (which include my cooking gas stove, expensive single seater sofa along with other important items). I don’t understand why this happening to me & what in the earth I have done to deserve all this.

It’s close to 20 days now. I’ll only wait till this weekend & after that I’ll take a strong action.








I have given my household luggage to Kuldeep Sharma on 27th March 2013 to be transported to Bangalore from Noida by dtc cargo packers. It is scheduled to reach Bangalore in 6 days time i.e. on 1st April but till date I haven’t received it. I have already paid the full amount and in spite of that nobody from the dtc team is picking my calls. Currently I am staying in the hotel & because of the delay I have incurred additional expenses from my pocket.

Please take this complaint seriously & deliver my luggage ASAP.

My Bill No. is 1105.

Regards,
Ajay Sharma
.
Hi,

I (Abhishek Raj) would like to bring to your notice that I have recently shifted from Gurgaon to Pune on the 11th Aug'13. I got all my house hold items and Car bboked through "Dtc Cargo Packers and movers pvt Ltd, Gurgaon". They initially quoted me a price of Rs. 32000 incl all. Once they came to my place for final packing and shifting on the 8th Aug'11, after all the items were packed and loaded for delivery from my house, they said that there is a separate charge of Insurance of the house hold items and Car(Maruti Suzuki SX4) and a service charge. Hence, the Grand total came to be Rs. 44200 incl all. They said that they would send the Insurance documents to me the next day i.e. 16th Jan, which was not delivered and advised me that it will be handed over to me upon delivery of the house hold items in Pune. They finally delivered all the items to me in Pune on the 15th Aug'13. BUT, as per their prior promise that they would send their staff to UNPACK and ARRANGE all the delivered items AND WOULD HAND OVER THE INSURANCE PAPERS, there was no one to do so and only the driver and few other guys on the truck helped in shifting the all the house hold items to my flat AND NO DOCUMENTS OF INSURANCE WAS HANDED OVER TO ME. Please note that all the items were only deliered to me without any unpacking. At that moment I could only manage to find out that there was an LPG Gas Cylinder of Bharat Gas was missing from the list that we had prepared for all the items. To which, I gave them a receiving stating that "1 GAS CYLINDER IS MISSING AND THERE IS NO ONE TO UNPACK THE ITEMS, HENCE I WOULD NOT CONSIDER THIS A COMPLETE DELIVERY".

Later in the day, only me and my wife were left in the house with all the items to be unpackked, I kept on calling this movers n packers guy in Gurgaon asking him to send someone for our help, as we are new in Pune and have no idea of the place at all. He was of no help and kept saying that he would arrange someone to visit my place and help us in unpacking. BUT no one came untill today. We started to open the items our own, one by one and the next day, we were SHOCKED to know that, all the glasswares were broken, the Fridge has a big dent in the front door, photoframes were broken, and to top it all when the Cable guy came in install the LCD (SONY BRAVIA 32 INCHES), WE FOUND THAT THE LCD PANEL WAS COMPLETELY BROKEN FROM INSIDE AND NO EFFECT FROM OUTSIDE. Upon which I called up the packers guy again in Gurgaon to inform and he was saying that YOU ARE INTIMITAING HIM AFTER TWO DAYS OF DELIVERY, TO WHICH I COULD NOT REALLY HAVE ANY ARGUMENT, AS MY CAR IS YET TO BE DELIVERED, AND I am afraid of facing any further problems with that. MY CAR HAS NOT BEEN DELIVERED YET, I HAVE BEEN FOLLOWING WITH HIM ON DAILY BASIS. HE DOES NOT PICK UP MY CALLS ALSO, I HAVE TO KEEP CALLING HIM 20 - 30 TIMES A DAY TO SPEAK TO HIM.

I then gave my LCD to Sony service center and found that there is a charge of Rs. 15948 that I have to pay for changing the Panel.

I am not sure that what can you all do to help us?????? We are heartbroken!!! Looks like we have to spend a lot of money to rearrange and fix up everything that we have lost so far.

PLEASE NOTE THAT MY CAR HAS NOT BEEN DELIVERED TO ME YET!

Please advise as to what all can be done against these issues that we have!

With lots of hopes,
Abhishek Raj


Contact Person: Mr Kuldeep Sharma
Address: H.No 657 Main, Kapashera Najafgarh Road Baght Zim Gali, Bijwasen New Delhi-110061
Contact No.: [protected], [protected]
E-mail ID's: [protected]@dtccargopackers.com
Website: www.dtccargopackers.com

This is the worst of all Company seen. I will narrate my experience
I searched for Packers and movers from Hyderabad to Bangalore on Sulekha,
which is very quick to respond with relevant businesses.
A person from DTC Cargo with name J*** C****** called as if he was doing world class service and said all fruity things.
He said he would arrange my goods relocation for Rs. 8500/- and delivery will be on next day.
I agreed and confirmed. On shifting day 3 guys came and started packing.
One guy with novice packing knowledge, Damaged refrigerator (Later I have spent around Rs 4000/- to repair it after reaching BLR).
When I said you damaged like this, while packing, they aggresively said it will be fine.
They packed some how and billed me Rs 12500/- with taxes and so called not earlier explained charges.
So if they say Rs.10000/- be prepared for a 50% more that is Rs 15000/- . Now after 2 days I called him as there was no delivery,
he revealed the secret, that they have transported the good in trucking company and bangalore guys was responsible
and they don't own any inter-city transport of their own. They delivered it one day late that too at night 10.00PM after repeated calls from me for whole day.
This bangalore guys itself said they are different entity from HYD team and they take goods from trucking company.
I don't know why they call themselves as door-door company. All Lies. Its all crap. They don't have any full vehicles of their own.
All they say is to grab order. Later you are treated like as if they are doing some great favour for you, and customer is some below poverty line poor fellow.
One worst thing is once the goods are sent from HYD the **** guy from hyd don't even answer the calls or reply to message.
I rated 1 star because I can't rate any less. NEVER NEVER go for this packers and movers
Thank You Very Guys for sharing your valuable experience. I had decided to go for them from Noida to Bangalore but after reading this - i have decided not to go for this.

I appreciate your comment.


Note - DTC Cargo Movers and Packers people, You should improve otherwise customers will not go to you. This is internet world :)

Regards
SKP

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