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Epson India Complaints & Reviews

2.8
Updated: Aug 19, 2025
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Epson India reviews & complaints page 28

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P
peeyush kumar goyal
from Pune, Maharashtra
Aug 16, 2009
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Dear sir / medam
I am use epson printer in 10 years for photography & other work. our near epson service center station ALIGARH in UTTAR PRADESH is working people verv poor behaviour. our printer provlem paper feeding so no solve our provlem my site.so i reruest solve my provlem.




peeyush kumar goyal
c/o bhagwat photo studio
babrala distt badaun up india
mob. [protected]
Aug 14, 2020
Complaint marked as Resolved 
im in Indonesia ( Surabaya)my printer canot use / problem general error.
how solution
DEAR SIR/MADAM
I HAVE BOUGHT EPSON PRINTER MODEL NO.LX-300+II FROM DISST.ETAH
BUT IT DOESNOT WORK WELL .WHEN I PRINT SOME ONE IT MISS SOME TEXT AND HAVING A SOUND . PLEASE REPAIR IT IMMEDITTALY AND SOLVE MY PROBLEM SOON.
THANK YOU.
YOUR.JITENDRA GUPTA
C/O-BENGAL MEDICAL STORE
HOSPITAL ROAD ALIGANJ
DISST.(ETAH )PIN CODE 207247
MOB.[protected]
[protected]@gmail.com
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    K
    k krishnan
    from Mumbai, Maharashtra
    Jul 24, 2009
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    Sr No k22Z025553

    Two missing parts

    A) POWER CODE

    B) USB CABLE

    Printer installed on 9th july 2009. The missing part was recorded by the engineer from EPSON (even in his report form) which was followed by me on phone to the call centre "T W I C E or THRICE" but till today no action taken. The printer was installed with the help of our existing old power plug and USB cable.
    Aug 14, 2020
    Complaint marked as Resolved 
    High Quality, low priced compatible cartridges for this printer available online here

    http://stores.shop.ebay.in/ink-shop-india
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      mohit
      from Kolkata, West Bengal
      Jun 22, 2009
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      hello sir,

      with due respect i want to say that i got a phone call from ur service executive (Mr. Mishra from jaipur) he says that ur using tanks in that printer ur printer is out of warrenty and now if anything happen ur parts are chargebale. But i want to say that if this goona happen here then how we can buy a printer when i got the printer no body says me about this thing when they sale me out they never told me about the original catriages. In my home town (Sri Ganganagar, Rajasthan) no body use epson printer with original catriages when your authorised dealer dont even tell me about tht he only said ur printer has come you come and take that printer then how that matter comes about the original catriages. You tell me one thing if i sold u anything and i dont told you that from the first time when i buy a printer with tankers that now ur printer is out of warrenty then how can i come that my printer is out of warrenty. One more thing i want to tell you i[censored] dont mind here in my hometown i show many of printer of Epson having tankers and they still have warrenty if sales persons says this its really redicilious. Ok if you show any of epson printer without tanker then i m not use to take warrenty. sir if you can call me up on this no. +[protected] i tell you as u have detail of bills of epson in sri ganganagar and i also show u that that person (Vicky) giving the service in gurentee also. then why should i dont get that warrenty or gurentee. The only thing i wanna show you that i[censored]r company members show us the wrong way then how come. sir waiting for ur reply on my cell or on my mail id [protected]@yahoo.com.. and i have a list of persons who are using epson printer with tankars and each and every printer of epson in sri ganganagar all are using tankers from last 8 - 9 months i[censored] personally come at my home town and contact me i'll show each and every printer wheater they buy that printer today onwards.

      Hope you can do the needful.

      Thanks and Reagards
      Aug 14, 2020
      Complaint marked as Resolved 
      one more thing tell me one thing i[censored]r a simple business man and you go at shop and shopkeeper tell you that this printer is of that cost and have this quality and you said okies buy this printer for me one. after few days a person got call from shopkeeper and shopkeeper said just come and have your printer and u take that printer with you with that bludy tankers than where the point of that catteriage comes out. i[censored]r dealer give that tankers from their own i think u think that time that this catriages is original right !!! then y the company members says that ur printer is out of warrenty ur Area Service manages says then wht you do ?????
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        R
        R.SELVRAJAN
        from Chennai, Tamil Nadu
        Jun 21, 2009
        Resolved
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        I bought the All in One printer for 3600 hoping to use it moderately, but I found that the cartridge lasts for ONLY 10- 12 PAGES !! In draft mode, it lasts for 15 pages - TEXT NOT PICTURE. THIS IS SHOCKING. Since there is no refill, you have to buy cartridge. But the Rs. 250 cartridge(ORIGINAL EPSON) lasts only 12 pages. What is the use of such useless CARTRIDGE? I REQUEST THAT EPSON WITHDRAW THIS PRODUCT IMMEDIATELY.
        Aug 14, 2020
        Complaint marked as Resolved 

        epson stylus 1500 all in one — the printer is not working

        i have purchase that all in one, but know the prienter is not working, and the properties of the printer not show both of the ink cartage even i have replay my cartage
        i own the same product, the printer takes incredibly long times to print plus the catridge lasts for couple of print outs only . Its not very economical as espon advertised, if you print rarely and want a mid range scanner go for this one .
        u r right.
        the worst printer in the world is epson styllus tx101.the cartridge ends after printing only 13 pages, CAN U BELIEVE IT !!!
        AB ME USE DEALER KE SIR PAR MARNE WALA HOON,
        TX 101 91N cartridge costing Rs 250/ gives ony 12 prints which is unaffordable. can somebody give cheaper affordable cartridges?
        Agreed 100%, it is useless printer, when I bought, I was told that the cartridge cost is 100 Rs per coolor. But, it is around Rs.400 to Rs500 per color and is very difficult to find as well.
        It hardly prints 15-20 pages, it is total waste of money and effort.
        Agreed, it is very bad.
        I went to Vijay Sales(Goregoan Hub) to buy this printer (Epson TX101), I had asked the sales person
        what is the cost of catridge as I wanted to know the future maintainance cost for this printer, I was told that it would cost Rs.150 per cartridge and never informed that the catridge that comes with the Epson printer is a demo version and would print very few pages and is also not written anywhere. I came to know only I lodged a complain with Epson and technician told about it and he also told that
        the cost of the catridge would be around Rs 450 per color.

        So, the cost of 4 color cartridge would be = Rs.450x4 = Rs.1800
        This printer costed me around Rs. 3600 which has a scanner as well, Epson has tried to attract customer with this low price, but actually there is immediate hidden cost of additional Rs.1800 for cartridge which is not told to the consumer at the time of buying which is incorrect sales strategy used by Epson or it's distributor(Vijay Sales) to increase their sales.

        The cartridge cannot be refilled as well which is also not told in advance.

        Seems like Epson has started this Model maintain continuity of revenue with forced or no alternative buying of Cartridge. Next time, it is surely a big no to Epson/Vijay Sales
        all Epson printer users, please note that origional cartridges are made in japan, so shipping cost is too high.lower priced cartrige use sub standard ink sometimes which damages priny head and invalidates warranty.BEST option is to use a CISS that we can refill ourselfs by the ink of our choice.warranty will be void if this ciss system is detected by epson. but it is very economical. i have chinese ciss systems that cost 2000 initially, IN BANGALORE, and later operating cost for 73N/91N type is less than 50paise for black text.
        PLEASE GOOGLE FOR CISS TANK T11 AND YOU CAN SEE ON YOUTUBE HOW SUCH PRINTERS WORK. CONTACT [protected]
        yes i m fully agreed
        i have also the same problem the new cartradge can only print 13-16 pages
        Hi,
        Two months back, I purchased Epson Stylus Tx-101 all in one printer, hoping to use it moderately in home. Dismay to my expectation, the cartridge came originally with the printer lasted after 10-12 text printouts. That was anyway alright for me because I had not paid for the cartridge. After that I purchased a new black N91 cartridge and used it. This was a height of disappointment to find that the new cartridge which had incurred me a cost of Rs 500, just lasted after hardly printing 15-20 black text pages.
        I want to ask to Epson, What the hell is this???
        Do they understand what cost it is incurring to me?? Rs 25-30 per page!!!
        This is absolutely a money laundering done by epson and all associated third party dealers and distributors.
        Why before selling the this kind of dirty and dull printer, they do not publish user for its ink usage details???
        Why don't I throw this useless scrap directly on their face???
        I am wondering that, Why any body still have not gone to the consumer court asking for the compensation from Epson??? At least now I am planing to do the same...
        100% currect. I am also owing this worst printer (epson lx 100) and its catridge is only usable for max 10 pages. Don't buy this worst product.
        I am enraged and disgusted with the Epson TX101. The software driver tells me that the ink cartridge is empty and REFUSES to let me try to print a few pages more. Let me see for myself that the ink is really gone or that it is fading on the paper. Today I went and bought a new 73N black only cartridge and now the printer refuses to let me print only black and white when the other cartridges are empty?! ARE YOU KIDDING ME? I want to smash this pile of sticky black mud and shove it down the throat of the Epson CEO. This product is a dismal failure and has forever RUINED the Epson brand for me. I VOW from this moment forward, I will NEVER *EVER* buy anything associated with Epson again and I will be sure to tell all of my associates and friends the same. I curse Epson 10, 000 times. May Epson corporation burn in hell for unleashing this utter crap on humanity. Now I am off to let my friends on every social media platform I am on know what has occurred. Good job Epson. You suck.
        Thre most useless printer in the market...
        dont even think to have it ...
        sheer waste of money
        If you want more prints from the black cartridge which is showing empty, remove the cartridge from cartridge bay, press the little button in the hole when you look towards pins of the cartridge, this will reset the cartridge memory and then insert back in cartridge bay, start printer, Start Printing again...

        Enjoy.
        i want to the epson tx101 adjustment program
        It is absolutely correct!!!

        this printer is worst, the ink last only for 10 to 15 pages and when colour ink is empty, we cant use the black ink too...

        And cartrige is also not rechargable link HP and all...


        Epson should do something for this
        I have bought Epson CX5500 and 91N black gives only 2 or 3 pages print and becomes empty. Color text print only 2 pages of a bank draft and cyan becomes empty. I think epson sells printer at a low cost and then makes money from cartridges its a trap A customer cheating policy.
        Epson makes printer like this. I[censored] make off and then ON the printer, at least 10% ink will be gone and becomes empty after 2 or 3 pages print with mode set plain paper. Even sometime system shows 60% ink with new cartridge after charging process.
        Actually 96% ink goes in charging process and 4% gets utilized in printing. Very bad cartridge chip eeprom settings
        I HAVE PURCHASED 3 TIMES within a month the 91N cmyk set(Rs. 1000 per set) in a hope that this set will work fine and a page print cost more than 200 rupees!!
        These printers are INK soaking GAINT
        ONly way: USE AUTO RESET CHIP with refillable cartridges which is not available in india.
        TOTALLY FALLEN INTO A TRAP.Finally I have discarded the printer to get out of the trap and planning to buy HP printer
        where can i buy epson tx101 C13T06154010 T0615 cartiledge?...and how about the prices???
        I am really agree with above complaints. This printer is useless because of cartridge. The price of this printers are very low, but after every 10-12 printout to purchase new cartridges is very costly. Why Epson making such useless product? I will go to consumer court for that.
        I bought a new yellow cartridge for the epson tx101 printer. Has not even printed even one page and it shows empty. Basically I bought the cartridge because I just wanted to use the black, which doesnt work unless all the cartridges have some ink in them. The epson people are thugs . will never buy any epson printer again
        I recently bought TX100, it's true, i was not able take more the 15 printouts. Don't buy any epson producst.
        I completely believe with all the above complaints since I am suffering with the same condition.I went in search for refilling the cartridges at Ghatkopar and Chembur Stationaries but all rejected saying it cant be refilled.And the New one costs so high about 450 for one.With only 10-15 printouts.

        Why dont we all come together and stage a protest. Either for some alternative or compensation.or to take back the faulty machine
        I m totally agreed that ink cartridge of Epson Tx101 last only for 10 to 12 pages costing 25 Rs per page what a crap, even while printing i got horizontal banding in black and Cyan really i done big mistake because one of my friend advised me to buy HP printer which is far more better than Epson either u say printing cost or cartridge refill, i also install CISS but still not able to get good result really Epson Casio made fool o[censored]s.
        Yes, I agree that epson cartridges are not long lasting. So I buy compatible cartridges from www.ebay.in They work very fine and I had no problem. It cost me Rs. 140 including shipping. Search for EPSON COMPATIBLE CARTRIDGES there. There are a few sellers.
        Hi Guys, it seems you all are facing the same problem.
        Me too had the same problem few months ago.

        But lemme ask you " what are the alternative options ?". Do we have any other printer for 3500 and yet economic to print?

        answer is clearly "NO"

        But there is a Patch to this problem. It is called CISS or INK TANK system or PipeLine system

        Its actually a jugaad where a smart chip can make cartridges from the local inks. U have to check in Google for CISS technology and then contact some local vendor to install pipeline on the existing system.

        Costs around 1000 to 1500 Rupees . Then your printing cost will reduce to less than one rupee per page.
        Ever since i use CISS, i stopped taking Black and white prints. All my prints are colored and i change ink only once in an year.
        Regards
        mines printed 3 pages i agree its the worst printer i have ever had i am not buying any epson product again for the rest of my life and telling my friends to do the same
        baba sagel ... i would like to try that ciss system, Can u give me more details as to where you purchased it from. One of the local vendor (vashi, mumbai) i contacted said it would be available for 2.5k and there are cheaper chinese varients . But i dint want to send more money on this crap printer unless it gave me proper results .
        Buy Reasonably priced compatible cartridges for this printer from here.

        http://stores.shop.ebay.in/ink-shop-india

        You will see there that many people have bought and have left extremely good feedback for the same.
        hi everyone
        i am subhash from coimbatore,
        i bought this printer Epson TX101 last year and was very happy that i could use it moderately in home for my prints but all that dream was shattered like a mirror when i went to the printer shop and asked for the cartridges for the price. and finally i got 1 compatible black cartridge which costs rs 100 it worked perfectly
        and again my ink was out and this time was my colored ink i went to the same dealer and asked for the different colors for my printer which cost rs 300 for 3 colors and i got them and installed them,

        but they did not work i went and told them the same story but they refused and they said there must me some problem with the printer & also told they cannot do anything as this product does not have any warranty as they said earlier.

        with a hard heart i came home and figured out what could have actually gone wrong with these compatible use and throw cartridges, the ans was very simple the old cartridge was have a V6.0 chip at the back. but the new cartridge was V5.0
        Bingo i got the solution, , i got the chip from my old cartridge and just pasted it in the new cartridge and that worked but it said ink was low on the cartridge.. but that was Temporary

        and i searched for some refillable cartridge for the printer i got some info in alibaba.com it was the same chip which is used in my printer the V6.0 with auto reset .
        i contacted them but they are whole sale dealers for that so i have to order a minimum of 5 set of cartridges, which was not worth for me. and also i faced some problem during payment.

        and again i searched for the refillable in ebay.in and came across this dealer who promised me that same thing this was very cheap also and i made no hesitation in buying this product throu ebay.

        i got this prod delivered in my home and i installed in my printer and PERFECT

        my printer is back with life and working very fine.
        do get this product and enjoy


        ebay link : http://cgi.ebay.in/REFILLABLE-EPSON-4-CARTRIDGE-SET-73N-91N-INK-/[protected]?cmd...
        Yes, Epson was totally miss leading the INDIAN consumers by printing attracting words by saying prints upto 700 pages and high resolution scans on their PRINTER Packing's. Even seeing all these complaints why consumer courts are not taking any action on the company ????

        I also one of the victim of EPSON Comany from Hyderabad. Now onwards, Please spread the awareness among your friends and see that no one buys any product from EPSON.
        absolutely; lets join hands & protest ; demand for our right to good products when we are paying price ;
        the reseller - a known person sold the printer to me for rs 3500; one month later, the same printer cost rs 2700 at shopping mall. The reseller is teling that he made only rs 100 in the deal ; & I can talk to the distributor. also the print is bogus; non-economical at all.
        same problem, otherwise epson scanner is alright

        EPSON STYLUS TX101 — Printer & Scanner Driver

        I have lost my EPSON Stylus Printer Driver CD
        I have tried to download it from your website and installed but the scanner driver did not work It gives the message "the epson scan cannot be started"

        please tell me the solution
        nothing can be more correct. i replaced all the cartridges with the new ones. the printer just refused to give out black prints. i teted the nozzle, cleaned the head twice. i printed ONE3"x3"color print. shockingly I DSCOVERED CYAN CARTRDGE WAS EMPTY!!!.
        YOU HEARD ME RIGHT. 1. I COULDN'T PRINT BLACK PRINTS
        2. I COULD PRINT ONLY ONE, i repeat, ONLY ONE 3"x3' COLOR PRINT

        WITH FOUR NEW CARTRIDGES WITH EPSON TX101 PRINTER


        E P S O N P R I N T E R S A R E T H E W O R S T P R I N T E R S O N T H I S P L A N E T
        Cartriges of TX 101 stop working too early, some times without getting empty. I am planning to buy HP printer separately. Of Tx101 I will use scanner.
        My epsonstyrus tx101 coplant Cd please tel me what can do
        i want to install driver of epson tx101
        use compatible cartridge it was only Rs.110... it makes 200 pages(only text) of copies.. just try it...
        My epsonstyrus tx101 coplant Cd please tel me what can do
        I hv epson tx 101 printer..i want to.buy catridges for the printer...pls give some suggestions for buying the catridges...
        The each catridge costs rs 550 in my place...

        My Epson L800 Inkjet Printer

        My Printer are Head Problem. My printer not give Colour.
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          M
          mohit
          from Kolkata, West Bengal
          Jun 20, 2009
          Resolved
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          Hello Sir,

          sir i m from Sri Ganganagar (Rajasthan) sir i want to say that i m using ur company printer Epson and sir here in sri ganganagar u have a service center here in our town but ur company servent Mr. Vishal have really so bad in talking with customers i send him a printer since May 1st 2009 but the printer is still not working he always says that your printer is not responding and he said today i m working on your printer and always says that call me at 2.00 "o" clock in afternoon but always the same he says call me tomarrow at same time and when i say him that i complant then he said ok go ahead and he use abuse language while i say him to give back my printer sir i request you to c your service center here in sri ganganagar otherwise ur costumer never trust epson

          Thx and Regards

          Mohit Munjaal
          17 B block
          Sri Ganganagar (Raj.)
          Aug 14, 2020
          Complaint marked as Resolved 
          Hello Sir,

          sir i m from Sri Ganganagar (Rajasthan) sir i want to say that i m using ur company printer Epson and sir here in sri ganganagar u have a service center here in our town but ur company servent Mr. Vishal have really so bad in talking with customers i send him a printer since May 1st 2009 but the printer is still not working he always says that your printer is not responding and he said today i m working on your printer and always says that call me at 2.00 "o" clock in afternoon but always the same he says call me tomarrow at same time and when i say him that i complant then he said ok go ahead and he use abuse language while i say him to give back my printer sir i request you to c your service center here in sri ganganagar otherwise ur costumer never trust epson

          Thx and Regards

          Mohit Munjaal
          17 B block
          Sri Ganganagar (Raj.)
          Sir,
          We have purhased one epson printer model cx5500 serial no k37v040563.wide invoice no 031 dt 18-06-09 from Naveen Enterprises, Roorkee.
          Today we called your service engineer cellno [protected] but his was worse.Is this the way to deal with your permanent customers.
          My cell no [protected].
          Regards

          Sameer
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            M
            mustansir
            from Delhi, Delhi
            Apr 23, 2009
            Resolved
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            sir
            i have a small business of photography i heard very much about the quality of epson printer
            so i bought rx 510 printer.that was too good printer but i was having some problem in loading of paper
            so ive given in your bhopal service center.
            i have given my printer 4 monts before to your bhopal service center
            neather he is repairing nor giving back to me
            my request is please do something as soon as possible
            thankyou
            mustansir
            royal colour lab
            pachmarhi (mp)
            [protected]
            [protected]
            Aug 14, 2020
            Complaint marked as Resolved 
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              C
              combatants
              from Vasai-Virar, Maharashtra
              Apr 12, 2009
              Resolved
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              I bought CX5500 in the month of Oct 08, after every 5 - 6 prints, i have to replace the cardtride,
              every time different colour cartridge..

              early changes, vendor suggested..since the printer would be in stock before launching...the cartridge may have dried up..so 4 new cartridge., i have invested more than Rs.4000 .just to replace cartridge since Nov. 08 till Feb. 09, i have as many as 17 cartridges in my office, they are like toys...to me..

              i mean such a useless product...I've never seen in my entire career, it takes almost 3-4 mins to boot..
              & sucks lot of inks..

              I feel so frustrated now.. i wish i would campaign about this company by word of mouth...not to buy any product from this company...i would not mind wasting my time & money doing so..

              worst part is i say on outskirts of Mumbai city..i have to go to Mumbai to buy cartridges...so painful it is...

              I feel sorry for the moment i read the review of this product before the launch.



              Kishor Pawar
              Management Consultant
              Founder Director
              www.combatantplacements.com
              4, First Floor, Roop Rajat Nagar
              Boisar- 401501
              Maharashtra
              [protected]
              Aug 13, 2020
              Complaint marked as Resolved 

              EPSON STYLUS CX5500 — FAILED PRODUCT, REIMBURSEMENT NEEDED URGENTLY

              FAILED PRODUCT, REIMBURSEMENT NEEDED URGENTLY

              I bought CX5500 in the month of Oct 08, after every 5 - 6 prints, i have to replace the cardtride,
              every time different colour cartridge..

              early changes, vendor suggested..since the printer would be in stock before launching...the cartridge may have dried up..so 4 new cartridge., i have invested more than Rs.4000 .just to replace cartridge since Nov. 08 till Feb. 09, i have as many as 17 cartridges in my office, they are like toys...to me..

              i mean such a useless product...I've never seen in my entire career, it takes almost 3-4 mins to boot..
              & sucks lot of inks..

              I feel so frustrated now.. i wish i would campaign about this company by word of mouth...not to buy any product from this company...i would not mind wasting my time & money doing so..

              worst part is i say on outskirts of Mumbai city..i have to go to Mumbai to buy cartridges...so painful it is...

              I feel sorry for the moment i read the review of this product before the launch.



              Kishor Pawar
              Management Consultant
              Founder Director
              www.combatantplacements.com
              4, First Floor, Roop Rajat Nagar
              Boisar- 401501
              Maharashtra
              [protected]
              there is no point to buy such bad product having poor service.
              High Quality, low priced compatible cartridges for this printer available online here

              http://stores.shop.ebay.in/ink-shop-india

              Delivery 3-4 days by courier
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                J
                Jacques Indekeu
                from Bengaluru, Karnataka
                Sep 12, 2008
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                Dear Madam / Sir


                I have been working in IT for some 35 years now, last 18 years and till date as director of a training centre for IT in Belgium.
                Since last year December 2007 I am setting up a similar training centre in Bangalore.

                For many years we have been using printers from Epson.

                In January 2008, 18/01/2008, we purchased again a Epson CX5500 printer with Silicon Information Technologies at CMH Road in Bangalore.
                Serial number K37V015646.

                4 days ago I sent my assistant to the same shop because the printer doesn’t get its power anymore, and so doesn’t work anymore.
                Through the Epson helpline we were promised for support in our office within 24 hours.

                Very unfortunately, since then we are waiting and waiting, have been many many phone calls to several numbers we got every time, but so far not any result, after 172 hours in mean time ….

                The names of the people we have been calling in India and who promised one after each other to solve the problem are : Kavya, Shalini, Shashi Kumar and Ezhil Rajan.

                Can you please help us with ?

                Many thanks,

                Jacques Indekeu
                PeopleNetwork India
                [protected]
                [protected]
                Aug 14, 2020
                Complaint marked as Resolved 
                Dear Madam / Sir

                I work in IT for some 35 years now, last 18 years and till date as director of a training centre for IT in Belgium.
                Since last year December 2007 I am setting up a similar training centre in Bangalore.

                For many years we have been using printers from Epson.

                In January 2008, 18/01/2008, we purchased again a Epson CX5500 printer with Silicon Information Technologies at CMH Road in Bangalore.

                Serial number K37V015646.

                Beginning of September 2008 we had the first time problems. Through the Epson helpline we were promised for support in our office within 24 hours.
                We have been waiting, calling, waiting, calling, waiting … for as many as 7 days before anybody was willing to show up. It got “repaired”.

                We had again similar problems after hardly one week. It got “repaired”, thanks to indeed a very helpful engineer.

                Last week (24/02/2009) again the same story. Again waiting for days before somebody showed up. Again waiting for days, calling every time and again to get a “repaired” printer back.

                We got back, but it was not tested. The problem was blamed on the branded cartridges : if we don’t use the printer 2-3 times a week, the cartridges will get dry and the printer will not work.

                We went to the shop, bought the most expensive cartridges (73) … and again : the printer refuses to work, lights are flashing and the printer gives the message ‘the cartridges are empty’.

                So, today, 2nd of March, again we called the support. They promised, again, to come today itself … but, as you probably can guess, we were waiting in vain.

                Again we are not able to do our company work properly because Epson fails to deliver its services ….

                We would please request you : to deliver us immediately a replacement printer so that at least we can do our work while we are waiting for ….. ?

                Many thanks, though it will be hard to recommend any trainee or customer ever to buy Epson products.



                Jacques Indekeu
                PeopleNetwork India
                [protected]
                I purchased CX 5500 in June, 08. In July, 08 printing section stopped. I took to service centre. Black cartridge was changed then. Within one and half months printing stopped again. This time I did not revive it. On 13/2/09 I purcased 4 good cartridges and fitted. But, no printing output came. I took the same to service centre M/s. Hitech, 10A Hospital St., Kolkata (Token no. 20573). I took there on 16/2/09 approx. But, till 20-3-09 they have not returned OK the printer although I had urgency. My CX 5500 is new, I have not made any malfunction. But, why Hitech services, Kolkata -Epson Service Centre has not been able to make the same OK till 20/3/09. ... I have done wrong in purchasing hurriedly such a fault-prone printer. I would request Epson authorities to change the CX 5500 with a good model one.
                Prasanta Das, Kolkata Dated 20/3/09, Mobile no. [protected].
                I have purchased CX 5500 from Adlip Computers Rudrapur Uttrakhand in 7th Feb.2009.
                From the day one the performance of the printer is in bad shap.
                Printing quality is very poor. I have changed the cartridge but the printing quality poor.
                I told to the dealer several times but there is no response.
                My work is suffering, who will take care.
                My humble request to Epson Authorities please again please replace my printer and give us better model.

                Anup Saxena, Rudrapur, [protected]
                I bought CX5500 in the month of Oct 08, after every 5 - 6 prints, i have to replace the cardtride,
                every time different colour cartridge..

                early changes, vendor suggested..since the printer would be in stock before launching...the cartridge may have dried up..so 4 new cartridge., i have invested more than Rs.4000 .just to replace cartridge since Nov. 08 till Feb. 09, i have as many as 17 cartridges in my office, they are like toys...to me..

                i mean such a useless product...I've never seen in my entire career, it takes almost 3-4 mins to boot..
                & sucks lot of inks..

                I feel so frustrated now.. i wish i would campaign about this company by word of mouth...not to buy any product from this company...i would not mind wasting my time & money doing so..

                worst part is i say on outskirts of Mumbai city..i have to go to Mumbai to buy cartridges...so painful it is...

                I feel sorry for the moment i read the review of this product before the launch.

                Kishor Pawar
                Founder Director
                www.combatantplacements.com
                4, First Floor, Roop Rajat Nagar
                Boisar- 401501
                Maharashtra
                [protected]
                I bought CX5500 in the month of Oct 08, after every 5 - 6 prints, i have to replace the cardtride,
                every time different colour cartridge..

                early changes, vendor suggested..since the printer would be in stock before launching...the cartridge may have dried up..so 4 new cartridge., i have invested more than Rs.4000 .just to replace cartridge since Nov. 08 till Feb. 09, i have as many as 17 cartridges in my office, they are like toys...to me..

                i mean such a useless product...I've never seen in my entire career, it takes almost 3-4 mins to boot..
                & sucks lot of inks..

                I feel so frustrated now.. i wish i would campaign about this company by word of mouth...not to buy any product from this company...i would not mind wasting my time & money doing so..

                worst part is i say on outskirts of Mumbai city..i have to go to Mumbai to buy cartridges...so painful it is...

                I feel sorry for the moment i read the review of this product before the launch.

                Kishor Pawar
                Founder Director
                www.combatantplacements.com
                4, First Floor, Roop Rajat Nagar
                Boisar- 401501
                Maharashtra
                [protected]
                we have your printer FX2175 THIS PRINTER WORK WELL BEFORE 15DAYS YOUR PRINTERS GIVE 6 LINES IN CARBBON COPY WE HAVE COMPANT YOUR SERVICES CENTRE ONE PERSON COME AND SEE OUR AND TOLD ME YOU USE ONLY TARCER FEED PAPER.

                MY WORK IS SHEET PRINTING . PLEASE SOLVE MY PROBLEMS

                ASHISH GARG
                [protected]
                I have Epson CX 5500.it's just 2 month i m using this printer & it stopped working... It can not print. When i dialed the customer care number after waiting 20min i got responce from executive name Mohammad but he was not able hear my voice.. Again i called from other phone, same things were happening i'd wasted my 2 hours on dialing customer care.

                So thought to get in touch with EPSON Andheri Office ...i Got local service centeres number from there. I spoke to SION SERVICE CENTRE's one of the engineer Called GANESH.. He refused to come to my office & do servicing he asked me to bring whole printer to the sion service center. I took my printer to sion service centre . WITHOUT ANY SERVICING he said that your printers warranty is lost because you were using Bottle Ink .. and he asked me serial number of printer, so I refused to give my serial number because he has not done any servicing ...SO HE STARTED ABUSING ME ...

                When I spoke to Ms.THAKUR in andheri branch she refused to accept that Service engineer can abuse and she said that my Printer's warranty is lost because of not using genuine cartridges, WITHOUT EVEN SERVICING HOW THIS LADY GOT TO KNOW THAT. When i asked her name and details she refused to provide me her emplyee ID ...

                Is this the kind of service EPSON Service centres offers...


                Give me the right solution else i need to throw this new printer in Scrap.

                G group of Companies
                Proprietor
                Hi Sir,


                I want to make complaint of your (Epson) service centre at AARVEE COMPUTERS 276, Oshiwara Industrial Centre, New Link Road, Opp. Oshiwara bus Depot Goregaon (West), Mumbai 400 104. We have given Epson stylus photo 1390 at your for servicing at that time printer's head was in working condition but when we got it back printer's head has stopped working & even the issue for which we had given not been resolved by them. Kindly look into the matter




                Regards
                Amol
                [protected]
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                  umang modi
                  from Bengaluru, Karnataka
                  May 8, 2008
                  Resolved
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                  Resolved

                  I have a Epson R230 printer Ist time when light flashing then i repaired it by epson service center agra under warrenty period in 15 april they they dint palced a cartridge in it & said that we dont have this cartridge due to this they solve the flashing problem but when i start at my home then i saw that printer head is clogged i again returnt to the agra service center they used my new cartridge & empty it but unable to repair printer head. Now what should i do where i can note down the service center complaint tell me plz. where i can chane my print head.
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  UMANG MODI
                  EPSON R230 PRINTER SERIL NO. = GXPK128072
                  IT IS UNDER WARRENTY
                  I have a Epson R230 printer Ist time when light flashing then i repaired it by epson service center agra SANJAY PLACE under warrenty period in 15 april they they dint palced a cartridge in it & said that we dont have this cartridge due to this they solve the flashing problem but when i start at my home then i saw that printer head is clogged i again returnt to the agra service center they used my new cartridge & empty it but unable to repair printer head. Now what should i do where i can note down the service center complaint tell me plz. where i can chane my printER head.
                  EPSON R230 PRINTER
                  IT IS UNDER WARRENTY
                  I have a Epson R230 printer Ist time when light flashing then i repaired it by epson service center jabalpur under warrenty period in 15 april they they dint palced a cartridge in it & said that we dont have this cartridge due to this they solve the flashing problem but when i start at my home then i saw that printer head is clogged i again returnt to the agra service center they used my new cartridge & empty it but unable to repair printer head. Now what should i do where i can note down the service center complaint tell me plz. where i can chane my printER head
                  printer head not working
                  not print page
                  no write page printer
                  epson stylus C90 in not functioning [protected]@gmail.com
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                    Niraj Rachh
                    from Vijayawada, Andhra Pradesh
                    Apr 25, 2008
                    Resolved
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                    Resolved

                    I am Niraj Rachh from Bhuj. I had purchased EPSON CX 1500 printer (All in one) for my company Pioneer Computer Services, Bhuj.

                    The printer is having an onsite service warranty. The printer was not working & photocoping was also not working.

                    I lodged a company through toll free no. on 6/3/2008 Complain no : 168445. My complain was attended after 18 days on[protected], whereby PC Care, Gandhidham Auth. Service centre of Epson, took the printer & promised to get it repaired within a weeks time. Since than 4 weeks have passed. I have called PC care, but they are not giving any positive response.

                    I am losing lot of money to get my documents photocopied outside.

                    I dont know what to do.

                    Please help me.
                    Aug 14, 2020
                    Complaint marked as Resolved 

                    regarding printing problem

                    sir, we from Guntur city my EPSON L210 series printer is not working so, plese repair as possible as early
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