[Resolved]  Fiat — ABS Motors- Gurgaon

The front desk staff are not at all professional and don't have any courtesy to deal with their customers- over the phone.
They would not give contact No's of either anyone Senior in the showroom nor their MD's No.
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Aug 14, 2020
Complaint marked as Resolved 
 
12 Comments

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FIAT — Courier branch address

Sir, I live in Malegaon, Baramati Pin Code-413115. I dont know where are situated Expressit Logistics Worldwide Ltd. Branch near my town.Which I get my Corrier. So Please tell me about Company branch.
yeah its true...
ABS motors is very unprofessional towards customers and no business ethics...
I think they don'twant to sell. I made a third vist to showroom on Sunday afternoon 4 pm ( presumably the paek time for showrooms) and as usual nobody attended me in 15 mins. Executives were sitting in corner not concerned. When asked they said they don;t know and concerned person is somewhere around. It appeared to be park where girls and boys were having fun and poking jokes at each other and not a show room. I wanted to buy Tata Car...but seeing the behaviour there I don't even dare to think about that now
Yes fully compliant, , the lower level staff is just a bunch of crooks. One of there staff member ensured that one of my senior book for a car at there showroom, , and made very false commitment about delivery.. he not only commited but also arranged for a telephonic assurance from one of his senior.. after 4 days, , proactively when it was inquired for the chassis no etc, , abs motors started throwing surprise packaets to our side.. 1st shock was that they were not able to deliver the car in time.. and also confirmed that his colleague had told a lie. 2nd shock was that the so called senior person who had ensured over phone, , even denied of talking.. there front desk and customer care were fully protective and ensured that no communication could be established with any of responsible senior fellow.. the summary of matter is that my senior was left with no other option rather to wait... but this rude shock from unprofessional abs motors will surely vanish their image as a business unit among at least 5000 people of our on line group.
The service is so pathetic. My new fiat linea went for its first service and within a week the coolent started leaking. It took them 6 hours to fix the pipe and the clips. Then 2 days later the car started making terrible noises and we were told that the nuts of the engine mounting system have broken or gotten loose. They didnt have the parts and therefore told us it'll take 1 more day and today its been 5 days and nobody has even bothered to call even once. My car is of no use cos its just parked.
We've been trying to call all and sundry but no one takes ownership. I did not expect such a bad and irresponsible behavior from Tata. I would never ever buy a product from Tata.
Why is there no system to check such bad service from entities like ABS Motors. Will somebody take action against them ?
Dear Sir,
I bought a new tata indigo manja from abs motors gurgaon on 30/4/010, I deposited advance payment befor passing my car loan becouse mr. Sandeep (Sales excutive) said to us that our excess payment return within 10 to 15 days, But till date mr. Sandeep and mr. Prabjoot (finance excutive) made us fool.
Now when we said for our excess payment then they says that they are not responsible for return our money. I am very angery from there behaviour now i think that they are very flood man.
I want to meet any senior person who solve our proble as soon as possible.

VAISHNAV ENGINEERS CELL NO. [protected]

FIAT — Pathetic service ny HIND MOTORS

Hi , i would like to bring in your notice that i am having a serious issues of service and parts availability for my car FIAT PETRA , last friday my car went out of order , i sent the car to the nearby dealer HIND MOTORS Mohali(Pb.) , they told me valve of the engine head are bended and they are need to be replaced , it took them 5 days to get this thing done and still the car is with them and the head is still not assembled , when i bought this car i heard FIAT services are known world wide but this kind of improper management pathetic service changed my mind i was even planing to buy FIAT LINEA but now i cant even think about it . i haven't seen anywhere such a worst service , i hope top management will look into this matter seriously and take some serious steps .

ABS Motors Fiat Dealer — BAD Service and customer handling

Dear Sir,

This complain is against ABS Motors, Gurgaon. They delivered me the faulty car and after that they are not ready to correct them.

After service, ABS executive called my asked for giving good rating to Fiat in exchanges of resolving remaining issues quickly. but even after 2 months they never reverted back.

Please cancel his registration for dealership

FIAT — Poor Service Centres

I had bought a Fiat Linea Emotion ,(WB 20 U 4441) around a year ago and since then I have got my Air Conditioner repaired 4 times. I have spent immense amount of money and time on this car and still it has not been repaired. On the 27th of August I has sent my car to Lexux Motors Ltd. workshop in Kolkata for AC repairs. On calling them up they say they cannot figure out what the problem is . Its been 8 days now and the amount of money I have spent on private taxi is immense. I have gone through a lot of physical and mental harassment. The reason I had bought such a luxurious car was comfort, which is far from what I recieved. Though my car is still in guarantee period, I have had to pay a lot for its repairs for which I was not responsible. Its been a dissapointment buying fiat.
All tata dealers usually have 1 or 2 mechanics for Fiat cars and they are either too busy or not trhat trained.
ABS Motors - Employees don't follow thier Vision & Mision -They are continously making fool of costumers.
Never ever buy a vehicle from them .
One exectuive name is Mr. Ravi -He is always trying to make my fool .
never response my phone calls, always change the deals finilasied

Dont Even think to buy a car from them

FIAT — AVERAGE

DEAR SIR,

MY CAR DIDN;T GIVE A GOOD MILLAGE. WHEN I WAS BUYING NEW CAR THEN ASPI CARS PVT. LTD. SAID US THE GIVE 21 KMPL. BUT MY CAR GIVEN ONLY 10 KMPL. I SUBMIT MY COMPLAINT ONE BY ONE TO CAR COMPANY BUT THEY DIDN'T GIVE A GOOD RESPONSE TO ME. SO KINDLY REQUEST YOU TO MY ALL FRIENDS PLEASE DON'T BUY THE CAR FROM ASPI CARS PVT. LTD.

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