[Resolved]  Fiat India Automobiles Ltd — Sold Old car as New car

Address: Hyderabad, Andhra Pradesh

I am Madhu Koti from Hyderabad. Using my savings and taking a loan I bought a Fiat Punto from one of the dealers-“AutoFin, 140, PG Road, Secunderabad-500003” on 25 Dec’10. Within a week I started getting some trouble in the engine and the dealer said its all normal in new vehicle and assured me everything is fine. But the problem continued and getting no response from dealer, I approached a couple of my known local mechanics. After checking the vehicle they told me the vehicle is an accident met vehicle and not the new one. I approached the other showroom and was able to see the difference. I contacted the AutoFin people and after sometime they accepted the vehicle got damaged while transiting to the showroom. But now again they are changing their words and are not ready to replace the vehicle.



After spending 8 Lacs its very unfair to cheat a common man. I bought the vehicle on company’s brand name but felt very much cheated after the incidence. It is hard to accept a multinational company gave a dealership to such a fraud person. I left my vehicle at dealer and would like the company should help me getting a new vehicle and a very strict action should be taken by the company.

Please help me out on the this regard .

Let me know if you need any more details on the same.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
 
1 Comment

Comments

FIAT INDIA AUTOMOBILES LTD — Mishandling of car while in workshop for service

Car given to workshop for service. Fuel Indicator was working. After service, found not working. Complaint for the same. Attended by the technician but found it was faulty and needs replacement. Cost is 15000/- rupees. It is a rugged item, cannot become useless in a day or overnight. Complaint number:1-[protected] on 10th aug. 2011. No coorective action taken.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Fiat India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    307
    Pending
    0
    Resolved
    170
    Fiat India Phone
    +91 22 3946 2600
    Fiat India Address
    FCA India Automobiles Private Limited, Benefice, 2rd Floor, Mathuradas Mill Compound, Lower Parel (W), Mumbai, Maharashtra, India - 400013
    View all Fiat India contact information