[Resolved]  Fiat - India — Spare Part Non-Availability

I own a Fiat Adventure Sports 1.6 16V, petrol version 2005/6 model, an excellent car but a little heavy on fuel. the muffler part of the silencer needs to be replaced. I have tried every spare part dealer in Hyderabad and have failed. Tata service station were unable to help as the spares are not available, there are no manufactures in the state. Could any one please let me know where, which part of South India I could get a spare or the manufacturer of silencers. Thank you

email address : [protected]@gmail.com Cell # [protected]

1> Under Carriage / Ground Clearance is very low making driving very stressful

2> Front Left Shock Absorber makes screeching / brushing noise at the slightest of Hump or pot hole.

3> Steering is very Hard like driving a truck

4> There is a continuous right pull in the car even after wheel alignment during the 1st service. (Right hand gets sore due to continuously pushing the steering to the left.)

5> Driver's seat has a left tilt which makes the driver slide to the left side while driving.

6> Engine / vehicle starts knocking / vibrating while driving over 60kmph

Dear Sir,

I am the owner of the Fiat Palio Style SDX . having chassis No - 8070082F22
with Engine No - 2756253 delivery Date[protected]., purchased from Manickbag Automobile, Hubli, Karnataka.

On dated 8th November 10, I was driving on Highway and suddenly the clutch got failed and I am forced to toe the
vehicle way aside and my entire day got disturbed. This was at 52000 km vehicle travel.

I have called Manicbag to help and the vehicle has been replaced with new clutch system and charges were Rs: 4000/-

We are very much disappointed with this breakdown and request you to take necessary action for this.

Also the payments taken from me for the repair should also to be returned.

We found out later on that there is a severe problem with the clutch system in other FIAT vehicles also.The
company have taken an initiative to resolve this issue with free of cost.

Would anticipate an early action.

Thanking you Sir,

C. Ajayakumar.

Mobile - [protected]

sir,
i own fiat punto car, i fed up with tata service...very bad approach to customers & poor quality of service...tata is actually killing the fiat's reputation. when will fiat start their own service...it is the dream of all fiat owners.
Dr.Abhilash.k.c

Fiat India Limited — Duplicate Spare

Dear Sir,
I purchased FIAT car last year through GUINE MOTOR(BORING CANEL RD.PATNA).
During one year I am facing so many problem with this vehicle.They chit with customars .Radiator is leaking/Collent is leaking/Cluth gone inside during driving(I think all new sparts has changed ).

I recommond to each and evvery friend before going to Guine Motor look before you leap.

But now the situation got little improved .

I feel the same - Fiat is an impossible brand with a bunch of idiotic employees who dont care nor have any empathy towards the customers. The dont have any spare part at any time of the year - they lie about problems and it is a horrible experience with them. I have purchased a Fiat Linea Emotion Pk 6 months back and I feel I am stuck up - Its Frustrating.
How I wish I could teach these buggers a lesson for duping inocent customers like us. Please form a forum and teach them a lesson.
Its no point posting such comments if we cant take any action against them.
I am suffering buying their car so are many people around me. Lets do something about it.

Thanks and Regards,

Uday Sinha
[protected]

Fiat TATA both are jerks...

these jeerks don't even bother to pick up callss forget about call back for updates...

BUBhandari Pune — Replaced battery with old one not giving a service battery

Hi

I gave my Aviator for servicing last week and got it back with loads of starting trouble. I had purchased a little over a year ago, and was shocked to discover that the guys at the B U Bhandari Service center (Viman nagar) had replaced it with an old one, causing the self start to completely stop functioning.

When I contacted their Camp dealers, I was asked to submit relevant documents for the battery exchange (as my vehicle was still under warranty); however, the manager asked me to use my vehicle without a service battery for the interim period while they got the same exchanged from Exide. I am shocked that they claim they cannot provide me with a service battery in the interim period. Do they expect a customer to ride a 2 wheeler without the vehicle's indicator/horn in functional order for nearly 2 weeks by when the battery will get replaced?

B U Bhandari's reputation definitely remains tarnished following such incidents--they do not provide the battery number on the tax invoice, and then their employees replace a functional battery with an old one--and then they hang a picture of Gandhi at their store that speaks of customer satisfaction!!

myself rohit, facing a problem with overheating of my fiat punto, three times. i have visited rama motors okhla delhi. no solution yet. i am filling cooling in every one or two weeks regularly. it should not be like that. my mob. no. [protected]...m helpless and very disappointed

Hey Guys,

I own a Fiat Car too. but i am v ashamed to even use it for a casual drive because the car is not being serviced properly in the service centers...
i have been complainting about the dealer s service issue to fiat past 2.5 yrs. but there has been no response from there side.
so no use arguing with them as they r useless and the company doesnt bother at all about there brand image...

thanking you..
prateek

[protected]@hotmail.com

The front left side fog light jally of my Fiat palio SLX has been lost during travel. I tried to get the spare from M/s Kulathunkal Motors Trivandrum, Mohandas Motors, Trivandrum and also from some famous
spare parts dealers of trivandum.But the spare part is not available .
gtpillai.[protected]@gmail.com

dear sir...
i hve complained nd i am nt gettin any positive response... my frnds hve advised to file a case bcoz my new vechile fiat punto KA-20-7111 hve a prob of left pulling sme rattling noise in dashboard... i hve highlighted towards fiat also but no response... even t hanuman dealers are nt showing any positive step to repair... wil surely file a consumer case nd bring it to media soon... contact num-[protected]

I want to know from you,
My Service people are right in their examine of the car?
If so, That Linea's Engine's parts works only upto 87, 000/- kms or so?
Or any other error that I might have made?
Or my service people might have made?
Is it the parts of the Linea's "engine only", should be changed randomly in every 87, 000 or 90, 000 kms, which costs us lakhs and lakhs of rupees?

Already my car is ideal from 27th august 2012, in Gem motors.

Reply me as soon as possible so that I may be able to pass on the message of my Linea’s position to my friends and relatives that my suggestion and recommendation to buy LINEA was a blunder mistake and request them to forgive for.

Hope you understood.

Yours faithfully

P.R.SHIVAKUMAR,

STATE VICE PRESIDENT,
KISAN KHET MAZDOOR CONGRESS,
TAMILNADU CONGRESS COMMITTIE (AGRI WING),
7, MOYYANDAMPALAYAM,
ETTIVEERAMPALAYAM POST,
PERUMANALLUR VIA, - 641666
TIRUPUR DIST.

Mobile : +[protected]
        : +[protected]
e.mail : [protected]@gmail.com
        : [protected]@gmail.com

www.kisankhetmazdoorcongress.com/officebearers.html

Moyyandampalayam
25th Sep, 2012




Dear sir(s),

I am Shivakumar from Moyyandampalayam, Tirupur District, Tamilnad.
I have bought a Fiat - Linea emotion car in my mother's name of R.Palaniammal in 2009 from TATA TAFE of Coimbatore, Registration number is TN 39 AV 5225.

With only self-driving and is in use for personal and family ride only.

The vehicle  has done 87, 000 kms .

All the services, repairs and whatever the work in the vehicle excluding Fuel [diesel] filling and tyre maintenance was done by your authorized FIAT dealers of TAFE and  by GEM motors in Coimbatore.

If it was time to service, let to your authorised service centers and paid the money, got back the car and again driving, whatever be the parts that was needed for replacement were fitted by your authorised service center peoples only.

Last time service of round about 80, 000 kms was done by GEM motors people and I paid bill of Rs.12, 970/- on 22/06/2012. 

After the last service, the car's average mileage came down to below 16kms/litre.

Slowly the pickup also went down and at one stage, just 1 km to my home returning after making a 90 kms trip, I received a message from the front panel that "oil pressure is low to the engine, switch off & turn the engine", I immediately switched of the engine and after a while I turned on, but the same message was on, in the mean time I reached home with very slow speed and parked.

After the day GEM people came and inspected the car and they towed it and took it to service center, and they informed me after opening the engine and showed me also that the oil pump of the engine went weak of functioning and because of that some of the parts were got wear and tear. So the parts has to be changed and its costs is estimated to Rs.1, 10, 000/-, so they demanded me to pay the amount of the costs because of not PURCHASING  the extended warranty by me.

I have to inform you that, Linea is not the first and not the only car used by me for the past 15 years.

I purchased and also recommended to buy Linea to so many of my surroundings for the performance of ENGINE only.

Not the design or driving comfort or luxury, comparing to any other cars in this version.

I haven’t heard, any of the car's engine's parts got worned in 87, 000 kms, not even the low cost cars in these years, even though I am also using one of the kinds until today.

I want to know from you,
My Service people are right in their examine of the car?
If so, That Linea's Engine's parts works only upto 87, 000/- kms or so?
Or any other error that I might have made?
Or my service people might have made?
Is it the parts of the Linea's "engine only", should be changed randomly in every 87, 000 or 90, 000 kms, which costs us lakhs and lakhs of rupees?

Already my car is ideal from 27th august 2012, in Gem motors.

Reply me as soon as possible so that I may be able to pass on the message of my Linea’s position to my friends and relatives that my suggestion and recommendation to buy LINEA was a blunder mistake and request them to forgive for.

Hope you understood.

Yours faithfully

P.R.SHIVAKUMAR,

STATE VICE PRESIDENT,
KISAN KHET MAZDOOR CONGRESS,
TAMILNADU CONGRESS COMMITTIE (AGRI WING),
7, MOYYANDAMPALAYAM,
ETTIVEERAMPALAYAM POST,
PERUMANALLUR VIA, - 641666
TIRUPUR DIST.

Mobile : +[protected]
        : +[protected]
e.mail : [protected]@gmail.com
        : [protected]@gmail.com

www.kisankhetmazdoorcongress.com/officebearers.html

I purchased a FIAT PUNTO (D) car in the year 2009 bearing reg. no. AP10 AS 2559 at Hyderabad. The problems started after the free services regarding the non-availability of spares on time which reflected in abnormal delay in repairing the cars and the most worst policy of the company not allowing the counter sales of the spares.This means the company is unable to cope up the growing demand for on time repairs of the cars neither allow the free counter sales of spares which is causing terrible problems to the customers in maintaining their FIAT cars. Very clearly to say that the company is cheating by luring the people by making totally false promises of providing after sales service support. The Hyderabad and Sec'bad twin cities with a population of nearly 100 lakhs is having only one Authorized center which cannot even repair at least 25 cars per day. The company must and should immediately start opening as many as possible authorized spare parts sales counters to ease the situation and gradually establish proportionate major service centers to cater the customers on time. Otherwise the FIAT COMPANY will vanish in no time keeping in view the competitive market trend.

Mr amjad hussain.
Hyderabad.AP.

If you leave your vehicle with them for more than 2 days, then you are going to see some serious problems with your vehicle. They will change battery, spares, suspension... whatever they want. Looks like Fiat and TATA are doing all the intentionally so that you will not bother them for service or they might be replacing spares from your vehicle to another vehicle due to lack of spares. Worst company in terms of service and spares availability.

Vamsi

I am facing a similar situation.I own a fiat palio 1.6 cc. No spare parts are available in market what we will do.With out spare parts how can a vehicle run.
Sunil Caiter
[protected]@gmail.com

I own a fiat palio ELX 2006 model, no original parts is available .Now I want side mirror from where can I get it.With out spare parts How can we use the vehicle.
Sunil Caiter
[protected]@gmail.com