[Resolved]  Fiat Linea — Manufacturing Defect & Pathetic Service

Hi Mr. Shetty S, what you said is very true . Tata-fiat guys are not bothered about customer service. they are only concentrating sales not service. i own fiat linea diesel emotion pack with 100% dissatisfaction reagrding the service. truely speaking they lack spares.

Did you try writing at the fiat website. I have had users claim that they indeed provide extremely fast service once you notify fiat of this issue.

Fiat Linea Service — Pathetic display of customer service

I had the most harrowing experience getting my car serviced by Rama Motors. Firstly, the person who sold the car to me, quit, and then the person who serviced it twice quit. The dearlers regularly have an attrition issue. To my horror, this time when i wengt for the service I asked the receptionist to get me to the owner's son Mr. Aditya and the lady refused saying he is busy in a meeting. I could see him in front of me in his glass room but JUST not bothered to attend his customers. Then after a lot of pleading she called the workshop manager, who kept on apologizing for not being able to take my car for servicing since he was facing absenteesim issues with his ENTIRE staff. What a way to shoo away a customer. Can someone please tell me how the entire staff vanishes everytime there is an issue with the car??? I am sure the way the treat thier customers, they would be treating staff as well, not I am not surprised to see new faces everytime. I owned a Tata Safari earlier and due to loyalty to the brand and service I got earlier i decided to buy Linea. I had the most pathetic experience everytime I have gone back for the service. At the time of delivery of the car as well I was told time of delivery three times and made to wait till 9 pm only to finally take delivery. Disgusting!! Definately my last time with your brand. Painful. If you claim to be selling luxury cars atleast tie up with dealers who beleive in your brand and service policy.

Fiat Linea — warranty

FROM GIRISH MOTWANI

looks like driving a bullock cart i hope so fiat dosent give the margin to thier dealers after 40000 kms ur dealer says that shockers dosent come in warrnty i have also extended my warrenty while they sell the vehical they say u r getting 80000 kms or 2 years of warrenty . i think u have not fitted shockers in car. stering has got to much of noise

there is to much of problem in gear shiffting when i went to show this to service depratment they r saying that ur cluthe plates have gone u need to change them but there is not any problem in them they think tht we dont kwn anthing about the car . 3 to 4months back they had changed my headlights now again its the same problem 35% of glass have became brown wht sort of quality r u giving us u call fiat linea is perfect c segment car wht r u giving in it the cheap quality of spare parts i have lot of work to do in my life but purchasing this car i think i had lost to much of my time we purchase new car tht we wont face any problem but i think tht i have purchased problem hope so u will take fast action on this and will give me some relife

I completely disagree the view of Mr. Girish, Firstly this car is fitted with "Independent wheel, Helical Coil Springs, Double acting Telescopic Dampers and Stabilizer Bar" These are typically observed in sports car. While driving on bumps you will get fill of "DUNG" sound from wheels, but if You ask inside passanger whether he felt a pinch on bump ? he will negate., This is actually a proof of your shock ups are functioning OK, - Don not carry apprehension from just sound - Shock Absorbs are for absorbing sudden impact and shocks, if that is what it is doing then it should be perfect.
Another fantastic advantage of these absorbs is if say left side of car wheels are on Footpath and right side on road, due to telescopic dampers inside passanger will never feel inclination .
You better take a teast drive of this vehicle by keeping filled water cup at rear side, you will agree to my statments.

heloo dear sir i bought fial linea from sanya motors defence colony few months ago, i was intangled by few agents to buy the car on some special discont model 2009 the day i got the car new i m facing the problems and in my lifi i will not buy any car of fiat, the people staff, service centres, parts, faults are not checked properly people are not professinal, now kindly help me to solve the problems which i m facing, mo mobile is [protected] my name is pawandeepsingh. i m really not happy to buy this car as i m not getting the value for my money to buy it.

pls take apropriate action not to spoil the immage of fiat, custmer satisfaction should be the main motive. thax pawan deep singh [protected]

hi, i agree with above statement, even i own fiat liena 2009 i brought it from Concorde motors Cochin. am having the compliant with engine, its oil is getting burned and showing engine failure, i heard alot of complaints about liena that showing engine trouble when it reach to 60, 000 km.. So please never buy liena. i given my car to repair at the service center every time they fill oil again and return for me to check for me for another 1000km as per this many 1000 has gone. Lastly demand more 1.5lakhs for repairing it. even now my car cover warranty the company demanding such a higher price and they saying i should drive my car only through highway. So am planning to buy NEW FIAT AIR CAR. so it be much better than higher ways na. Really am feed up.. SO PLEASE NEVER GO WITH FIAT... its better to buy a bull cart than buying linea.. if you wanna to know more fiat problems write me. [protected]@gmail.com

coastal automobiles rajhumundry very poor in fiat servicing pls rectify the problem

Hi.. I've brought my vehicle from Jaika nagpur, the worst car I've ever seen, purchased in 2011, lot of vibration in the car, complaint many times for the same problems but never satisfied, at only 20000 km. shock ups changed, suspension overhauled, every thing done brake pads changed everything as they said, now its 35000 km still same problem again, and they want me to do again. please never go for fiat linea. Jyada nahi it's 100%dissatisfaction, if any body have the solution for this cal me [protected].

I have purchased Fiet Linea T jet + beginning 2011 assuming better than other leading cars. Though the look is good the performance is horrible. From the day one fuel cap was not closing, Mileage very less. After it run 25000 kms 4 months back suddenly the vehicly stopped at road. The Battery fully dead and I have to purchase new batteries with in 2 years of purchase. Now it has run 28000 kms and done service 2 months back ensuring all necessary requirements + Break pads changed, To my shock the vehicle stopped suddenly on road today morning, No pick up, burning smell in side bonnet. The vehicle was taken on toll to service center. I stopped taking long drive based on frequent problems noticed. My suggestion to others who are planning to buy please think twice..

Dear Sharath Rao,
Team will revert back to you.

Regards,
Fiat India