Fiat Linea — poor service and parts availability

Fiat Linea — poor service and parts availability

A arbinders from Pune, Maharashtra Mar 21, 2010

I had bought a FiatLiea emotion pk Diesel inOct09. reg no. MH43X9385 i like the car overall but the build quality disappoints at time and this is worsened by the poor servcie centres. I had some issues with parts and I had lodged a complaint with Fiat and Fortune motors, Nerul Navi Mumbai some weeks back and then I had visited fortune motors in Nerul. The inside rubber of doors was falling off and it was impossible to close the doors. I visited twice but everytime it was not available and they were supposed to call back for the same to replace it. They havent- frustrated I have cut the rubber so that I can close the doors. Secondly, the rear AC vent grill was loose and I showed it and they said they will change it the last time but again it was not done. I have my second service due next week and I hope the necessary corrections are made this time. Being a doctor who has to visit a lot of hospitals, I cannot leave my car at the sevice centre again and again. Dr A.K.Singal Pediatric Surgeon, MGM Hospitals Was this information helpful? No (0) Yes (0)

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Comments

johnoc

from Chennai, Tamil Nadu

Feb 11, 2011

Dr A.K.Singal
Pediatric Surgeon, MGM Hospitals

Ratan tata want do good in car market, but the management and the staff he chose is not correct one where ever u go in Inda tata show room or service centre u will get same service, never beter than earely, even the men sitting as parts Manager dont know the latest develepment of the market, i ask one of the Manager in Chennai Amatur Branch allow wheel for Tjet he have no idea about : "Tjet".
So what u expect from otheres.

It is your fait u purchased the FIAT from TATA. U think That money is deped in the
Sea" that Only i am thinking now a days.

So i totaly agree with ur conments.

john
Chennai.

prashantrs

from Karnal, Haryana

Jun 16, 2011

I'm also suffering from such problems so my final attitude is that FIAT has made a mistake to collaborate to TATA Motors.
REENA SINGH

pranay_sss

from Ahmedabad, Gujarat

Jul 2, 2011

I completely agree with both of you. Spares and service are bogus. My car met with an accident and its almost one and half month but yet spares are not made available from FIAT company, so my car stuck at workshop. I think FIAT has to stop producing and selling cars in India till they build good factory to produce enough parts and train staff and have their own show room + work shops.

Pranay Shukla
[protected]@yahoo.com