Fiat Linea — problem with offer scheme

My following complaint is still un attended & un answered

----- Original Message -----
From: rajesh pradhan
To: pramod.[protected]@tatamotors.com
Cc: [protected]@fortunecars.com ; [protected]@fortunecars.com ; crmthane
Sent: Thursday, September 29, 2011 3:17 PM
Subject: Fiat Linea MH02-BR-4591


Dear Mr. Pramod Dhane,

This has reference to our today's discussions regarding Fiat Linea MH02-BR-4591.

As discussed we at 'Rockwin Flowmeter India Pvt Ltd' have purchased this vehicle from M/s Fortune Cars, Thane, Maharashtra.

Vehicle delivery was taken on 11.07.2011.

After taking the delivery it was brought to the notice of concern persons at M/s Fortune Cars ( Mr.Deepak & Mr. Ganesh ) that the "Wheel Caps" fitted on wheel are not properly aligned over the wheel and hence it looks bad as well when vehicle is running it appears as if wheels are wobbling. This need either proper fitting or wheel cap replacement. They indicated that they will look into this during 1st servicing of the vehicle.

This issue was also highlighted during the feed back call received from Fiat, India as well from Fiat, Italy after getting the vehicle delivery.

I have given the vehicle for first servicing today and had requested to attend to above mentioned problem.

They have denied to attend to this and have informed that they spoke to you in this regard and it is advised by you that it will remain as it is and nothing can be done about this.

Statement is not only very surprising but making the matter more serious. We would like you to re-confirm your stand on this issue by return mail.

Expecting your immediate response and action in this regard.

Regards,
Rajesh Pradhan - Country Head ( Gas Business)
Rockwin Flowmeter India Pvt. Ltd; INDIA
DID: +[protected] | Mobile: +91-[protected] | Fax : +[protected]
E-Mail : [protected]@rockwin.com | www.rockwin.com