[Resolved]  Fiat Linea Emotion Pack — SERVICE AS WELL AS FACILITY

Address: Durg, Chhattisgarh

I have purchased Fiat Linia Emotion Pack 6 month back, At the time of purchasing Sales manager told me that service of this Car will be after 20000KM and it will be warn automatically by Car it self, after 6 month I went to Sai Ram Automobiles( Authorised Deler) for service then they gave me service book of my Car and told me that my one service has been laps and advise me to give Car for Second service that is free of cost of labour, by the next day I have given my car for second service. Same day at 5 PM service engineer has called me and told me that service bill is 5900, When I reached to take my car and to make payment of the same, Account department told me to pay all in cash, I was unable to do so because check book, ATM, Credit Card was with me but I didn't have cash that moment. The dealer Point didn't have any facility like ATM, or Swapping or net banking.
After a long discussion and discussion with Linea Customer Care they agreed to take cheque but they did not deliver me my Car and told me that they will give my car after clearing of the Cheque.
Still after clearing of the cheque they even didn't call me to take my car. Still I have not checked what the services they have done.
I have another car that is Maruti Swift and I have always paid the service amount in cheque to Ganapati Motors after service of my car. And Ganapati Motors has always accepted the cheques.
I Strictly wish to Stop this nonsense* and apeel every body not to give cash to any service center because we are not going to a Pan Dukan or Chai ki dukan so that we have to give cash.

Name of Dealer- Sairam Automobiles And Services Pvt. Ltd
Name of Concern Person Service(head) -
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Aug 13, 2020
Complaint marked as Resolved 
 
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