[Resolved]  Fiat / Linea (Fully Loaded) — Pathetic service provided by BALAJI Bhiwandi.

Address: Thane, Maharashtra

The worst experience of BALAJI Service Center at Bhiwandi.
I purchased my vehicle in JAN’ 2010 and since then I have visited BALAJI service center almost 5 time’s but of no use.
In my recent visit I complain about the wheel alignment, Blue & me issue & AC cooling problem. These are the same issues which i am trying to get resolved since inception.

The worst part is that every time they say it is done and every time I face the same issue.
This time I sat at the service station the whole day and I noticed that they just park the vehicle from one place to another and at the end of the day wash it and give it to customer.

I also came across lot of customers complaining about the service standards.

Pathetic part is workshop engineers do not understand the problem and not capable of solving the issues.
Only one person tried to help is Mr.Vishwanathan Thevar but no one listen to him.

I am not sure my ecperience will help to improve the standards but thought of helping other who might be in trouble if I dont.
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Aug 13, 2020
Complaint marked as Resolved 
 
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