Comments
this is an age old problem with fiat .i own a palio 1.2 2001 model. and I have gone through all this 9 yrs ago . i complained to every channel possible. even international head of fiat was personally mailed . one manager at gurgaon even threatened me with dire consequences if i donot stop troubling him.but nothing concrete has been done so far for the rectification of the problem.
Reply
I have a similar problem with my Fiat Palio Stile SDX MJD. Even after adjusting the camber, replacing the tyres, replacing the front shock absorbers, the tyres are showing uneven wear. I am absolutely clueless as to what could be the issue here. No one at the dealership is interested in helping me out. I took those buggers to consumer forum but the stupid judjes on the bench passed the buck off. I just want a solution to my problem. Is there any?
Rajesh Prakash
[protected]@rediffmail.com
Chandigarh
Rajesh Prakash
[protected]@rediffmail.com
Chandigarh
The less said about the Fiat Palio services rendered by the TVS or Tata Motors, the better. Worst possible feedback ever was heard from the buyers of fiat palio.
The Concorde (Khairathabad, Hyderabad) people who sold me the car promised heaven n earth at the time of purchase. They even offered an official after-sales fitment of CNG/LPG kit which was to be released for their Indica etc., Hahahahahahahahahaha. That never happened.
They promised servicing in Uppal (nearer to my home). Those at Uppal flatly refused to touch the palio even for replacement fuse (I bought it myself).
At the time of the first service at Sanath Nagar, the floor mats and one ashtray vanished. The second time, the felt lining under the bonnet went missing. (This, I did not notice because I did not open the bonnet for about few months after free the services. I noticed it only when I saw the lining in other palios at some other workshop). Third time, the rubber skirting under the wind dam disappeared...I never gave the car again to the Concorde people.
Now, the problem o[censored]neven wear of the Goodyear tyres arose. The suspension, camber, toe-in etc were examined, pronounced 'no problem'. Then they advised replacement of entire set of tires. I was thinking about it and came across this site and the problem seemed to be faced by many others also. Now I don't know whether to change the tyres or not.
Coming to other spares, they are exorbitantly priced n scare away the owner of the car, if at all they are available off the shelf. The original rear view mirror assembly costs you a bomb. The main aim of these dealers seems to thoroughly discourage the owners coming back to them for after sales service. They are just pulling on and thriving by the sales talk of the sales team and the lack of wisdom on the prospective buyers (poor suckers!) and nothing else.
My friend along with whom I purchased the car smelled a rat quite early and sold off the car within one year after the purchase. Lucky escape indeed.
The Concorde (Khairathabad, Hyderabad) people who sold me the car promised heaven n earth at the time of purchase. They even offered an official after-sales fitment of CNG/LPG kit which was to be released for their Indica etc., Hahahahahahahahahaha. That never happened.
They promised servicing in Uppal (nearer to my home). Those at Uppal flatly refused to touch the palio even for replacement fuse (I bought it myself).
At the time of the first service at Sanath Nagar, the floor mats and one ashtray vanished. The second time, the felt lining under the bonnet went missing. (This, I did not notice because I did not open the bonnet for about few months after free the services. I noticed it only when I saw the lining in other palios at some other workshop). Third time, the rubber skirting under the wind dam disappeared...I never gave the car again to the Concorde people.
Now, the problem o[censored]neven wear of the Goodyear tyres arose. The suspension, camber, toe-in etc were examined, pronounced 'no problem'. Then they advised replacement of entire set of tires. I was thinking about it and came across this site and the problem seemed to be faced by many others also. Now I don't know whether to change the tyres or not.
Coming to other spares, they are exorbitantly priced n scare away the owner of the car, if at all they are available off the shelf. The original rear view mirror assembly costs you a bomb. The main aim of these dealers seems to thoroughly discourage the owners coming back to them for after sales service. They are just pulling on and thriving by the sales talk of the sales team and the lack of wisdom on the prospective buyers (poor suckers!) and nothing else.
My friend along with whom I purchased the car smelled a rat quite early and sold off the car within one year after the purchase. Lucky escape indeed.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
307
Pending
0
Resolved
170
+91 22 3946 2600
FCA India Automobiles Private Limited, Benefice, 2rd Floor, Mathuradas Mill Compound, Lower Parel (W), Mumbai, Maharashtra, India - 400013