[Resolved]  Fiat / Palio Car — height of frustration

Dear Sir

14 th April

I took my Fiat Palio to Him Motors, Udyog Nagar. New Delhi

Informed Problem with the worn out reverse gear.

15th April

Him Motors sends a request to to Fiat for the spare part.

I somehow manage Fiat's number as i knew the reputation and contacted myself.

Mr Hemant Despande ([protected]), a senior informed me on the 17th April, the parts are being sent.

The parts were sent on 18th as they were not able to generate the Invoice.

I requested the courier company GATI to deliver it on Sunday they did so inspite being a holiday.

19th April.

Him Motor receives the parts and informs me wrong parts have been sent.

Mr Despande asks me to get arrange for the photographs of the one taken out from the car.

Him Motor takes 3 days to get the parts photographed. ( Searching For a photographer of Lakme fashion Week Fame)

22nd April

Him Motors again sends a request.

I beg Mr Despande to please send it at once.

26TH aPRIL.

Parts from pune are shipped..

27th April.

Parts arrive at 1pm at Him Motors.

Instead of Gear Fiat has sent the Shaft.

A lovely car SCREWED by the people.

I think this is the height of FUSTRATION.

One more thing, Are the people in Fiat working for free?


Mr Ratan Tata should call of the alliance if he cannot change the attitude of those in Fiat.He has a lot to pay post Jaguar/Land Rover.

Keep it up.

Sanjay Srivastav