[Resolved]  Fiat — Faulty car

Address: North Goa, Goa

Fiat Palio Stile March'08. Clutch replaced at 1st servicing as car came with hard clutch and part was not available.Front Brake Disc's within 6 months(4000 kms) because of juddering. both problems still exsist. 18 months(last month of warranty) steering rack got spoilt and was replaced(8000kms.). Car was delivered with some noise in front suspension.It was given for 4th servicing and to solve above problems and noisy door, hand brake and front suspension noise. It was delivered next day, but not one problem was solved. I left next day for work to a place called Belgaum 160 kms from Goa. At 150 kms the power steering became hard. A pipe had burst. I got it replaced the next day, but within 15kms it got hard again. I called goa service station, they asked me to drive down slowly.Next day I took the car to the service station.It took 15 days. They replaced the pipes, belt, power steering pump and front right side lower arm (suspension noise). All this cost me 9,500/=. But some noise is still coming from front and power steering pump is making noise, oil is heating to 79 degrees and circulating like whirlpool in the power steering oil container, unlike other cars. They have asked me to drive and come back if there is a problem. What if the pipe bursts again due to over heating or whatever.Belgaum was the 1st long trip after rack replacement. I think they did something wrong for which I had to pay and even now I am suffering. I emailed many times to tata/fiat people and the owner of showroom & service station Auto Industry, but not a single reply. I then tried Fiat international. I got a mail and call the next day and they are now trying to acquire data of the same from their sources.
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Aug 13, 2020
Complaint marked as Resolved 
 
5 Comments

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tyres on all fiat cars are of good year company, which are the cheapest available. They make noise even at 5kms speed, this fact is also known to the Car manufacturers, but they are still being used
Tatas have a step fatherly attitude to Fiat. Fiat has already brunt its fingers with bad after sales service, after which they had shut down here. This was their last chance, which looks like its on the verge of blowing off. All the best Fiat.
Proprietor has employed hope less workshop staff all new staff one find day owner would be in Big trouble hope does not lose dealership.
this fiat punto car, i hav taken a big wrong decision of buying ths piece of , the ac sucks badly, its been only one month, i gave the car to th service center in noida for three times they are also useless. if fiat is looking at my problem thn plz tell me what to do ???? [protected]
yes i totally agree about the complaints which are lodged here.i bought fiat punto in sept 2009 as was great fan for fiat cars. but here auto industries goa a tata dealer from margao has given the [censored]all after sales service. everytime i ask for in part or a accessories they just tell that they r out of stock.
by now i changed the clutch cylinder twice and i had got the same problem two days back.even when i called on roadside assisstance they dont have any many manners how to talk with the customer. hence i request to the company to look into this or put the dealership on your own.thats why my humble request to all the fiat lovers dont buy the fiat product in goa only because the dealer in goa is hopeless.

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