Fiat Petra 1. 9 D — Dealer refusing to give Service

Raghuramsr

from Delhi, Delhi

Jul 29, 2010

Address: South Delhi, Delhi

Folks,

This is the worst it can get. I had gone to Rama Motors Okhla, New Delhi they refused to take my car and told me that they do not take the Fiat Palio or the Petra for service or repairs, How ridiculous is that !! The Manager Mr. S.K. Verma told me that they have been instructed not take in Fiat Palio or the Petra cars.

I had called them on[protected] and they gave me an appointment for today that is[protected]. As soon as I entered I was looked upon as if I was not supposed to be there... This is a shame on FIAT and TATA. This is not the last that you heard from me.

I will say that the FIAT car owners of the existing Linea and Punto could face the same in a few years down the line.

Please Advise..

Thanks,

Raghuram

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Comments

Raghuramsr

from Delhi, Delhi

Aug 6, 2010

In this regard I did write to FIAT INDIA but there has been no response from them! This is the kind of service they think they can get away with.

I really don't know what to do.

Thanks,

Raghuram

sudeepbhattacharyya

from Noida, Uttar Pradesh

Sep 29, 2010

I can empathise with you. You could therefore, go to Vivek Auto at Sarita Vihar (opposite Apollo Hosp). They are ok adn know the car well enough to service it. Parts could be an issue, however, give them a call before hand and they could organize one for you.