Fiat — Poor quality of repair and product

Address: Chennai, Tamil Nadu

Hello,

I am owning a FIAT Palio 1.2 ELX car.

The car’s right front and back doors were replaced due to an accident. These replaced doors started rusting and bubbles were formed on the entire door surface.

On complaining to FIAT, both the doors were replaced at TAFE REACH, Chennai. The doors started rusting and bubbles were formed again.

On complaining to TAFE REACH, the two doors were repainted to check the cause of the rusting and bubbles. The front door seems to be OK now, but the back door is again showing the same problem.

On complaining to TAFE REACH again, they are saying that they cannot do anything as they are not FIAT dealers anymore.

I have called and written to FIAT helpdesk, there is no response from them.

I have written couple of times about this to FIAT’s Grievance Box and also called. There is no response yet.

I thought of writting here before going to consumer court.

Based on my experience, I suggest not to buy FIAT cars.

The details of my car:

1. Registration No. AP 28 AT 5086.

2. Car – FIAT PALIO 1.2 ELX.


Thanks

Jacob Boby Samuel

Mob: [protected]