[Resolved]  Fiat Punto Emotion — Defective Car

In the month of September 2009 I have purchased the top end variant of Fiat Punto Petrol version and inspite of everyone advising me against it i will admit i fell for the aesthetics and plush interiors of the car.Today i have to admit i regret that decision.In the past 4 months i have had problems with the gear shaft(got stuck and wouldnt move from 2nd to 3rd),recently the engine support bolts gave way and the car was stalled in the middle of the road.Fiat as usual was very unhelpful and the dealer arrange for a towing van that turned up after 4 hours.The fuel door refuses to open and now the shock absorbers need to be replaced.Having driven enough cars in my lifetime i can vouch that this car has the worst suspension.Try driving over speedbreakers or potholes and you can hear the base of the car touching the ground.I have been called again next week to change the shock absorbers and also check the fuel average which is a sad 8km/lt than the 15km/lt the company claims.For all the above problems everytime I have given car to the dealership they have acknowledged there is a problem and for every problem the company seems to have a modification ready which only means that they are aware of the problems but will not recall cars.They rather cause inconvenince to customers and dealers but not admit their cars have a defect.I feel cheated that the company has sold cars intially without testing it and now with the help of the feedback they receive from us they are probably trying resolve these problems in subsequent cars.It is indeed dissapointing that I have paid for the brand name but have not received the quality i would have expected from Fiat.
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Aug 13, 2020
Complaint marked as Resolved 
 
7 Comments

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Fiat Punto emotion — Non issuance of registration no.

Took the delivery of the car on 08.10.2009 from M/S B.U.Bhandari,Pashan,Pune, but despite follow up they are not taking action for providing registration no.
i have taken punto on 24 th dec n the very next day the air condition went off n i went for service in concorde automobiles in cochin there is no response very bad service for punto
I completely agree on all the points as I also bought a Punto emotion and facing similar problem. Moreover the AC of my car is also not working properly, while contacted the dealer they said it’s perfectly fine. I also feel cheated by FIAT.
I completely agree on all the points as I also bought a Punto danaymic and facing similar problem. Moreover the AC of my car is also not working properly, while contacted the dealer they said it's not perfectlly fone . i also fell cheated by fiat im contect on bathinda & abhor i dnt give right answer im purched my car fm dada moters ludhiana . i hve more probelm in ac in 1 month 2-3 times...plz dnt ignor help me...my contect no: [protected] ; [protected]
ur regard
harkirat
my brother in law purchased one and the next 3 days the AC failed, on reporting back to the dealer, they informed that the pipe had gone bad and they need to replace the pipe, they kept the car for two days . after two days when we went to pick up the car they said that the spare was not available ant that they have called for it and it would take about 15 to 20 days. till that time we had to drive a new car without airconditioning... toughh. Finally the pipe arrived after 30 days and could be fitted.

Actually i feel that fiat has not put up a infrastructure and is trying to just test and experiment in this market.

bad
i have a grande punto 1.4 L emotion petrol and the AC is uneffective.. maybe for italy it may do some good but for india its as good as not having one..i 'm really pissed off.This is not the way one can sell cars in india.
I totally agree. Fiat India's service sucks. And there is a problem with the shockups, gear shaft and clutch drums. It may be fit for driving in Europe. But not in India. Just aesthetics are damn good, but not made for india. I am facing the same problems.

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