[Resolved]  Fiat — SERVICE EXTENDED WARRANTY

Address: Delhi

To
The manager
FIAT Motors INDIA

Dear Sir,
I purchased a FIAT Grande Punto June 2010 Chasis No. MCA118A5C07012965BNZ and was offered the extended warranty option at purchase. I have maintained the car with 3 services done in time. fter this a general check done on 19/12/12 included "fitment charges all " and slight sound from the rear, other items like engine motor, internal mirror. total paid was rs 5357/-. On 11/1/13 again the noticeable sound and check was done, and shock absorber rear, elastic pad, fitment charges, front shocker mount, rear chg done. i had to pay rs 6860/-
This was clearly a part of the extended warranty however the service centre did not agree and said that we don't follow it. when asked about the check done on 19/12 and problem was also there that time, so they should not be charging again, they again did not listen. The service centre name is Oberoi cars.C-12 sector1 noida-201301.
My question is i bought a Punto over other cars due to the extended warranty offer and it was not considered by your service centres.
Then why is this given to lure buyers? i want you to check and return my money,

Regards
Pravika Sah
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
 
1 Comment

Comments

Linea Purchase date 6.5.2011 . The car is under extended warranty..The speedometer is stopped and the gear shiftging is hard . It is said by the dealer that
the clutch plate has to be changed. and the speedometer also.
Some time before the rear buffer was broken by a bike. I have taken the insurence claim..
Now the dealer is saying that because you have taken insurence claim, extended warranty does not apply.
It may be a wonder or joke that the buffer was broken by the third party and.
claim of engine parts not alloud. Kindly advice.
Dealer.. Jaika Motors, Badnera Road, AMRAVATI (Maharashtra) 444607
Name.. Deep V. Varma [protected]

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