[Resolved]  Godrej — not repairing washing machine under service contract

Hi sir/Mam,
I (Sandhya Thangarangan)have purchased godrej washing machine of type GWF 600FX at viveks T nagar on 8/5/2009 with bill no [protected]. To be frank with using I have hardly used not more than 12 times, even you can check with the technical team .but I faced an issue that the machines gets off automatically and not pumping the water out. So I complaint to the custumer care with374692 complaint number no one get reached us so again I have register a complain with 374703. Latter a service engineer (Mr.Sakthi kumar) will call me and say he will come today and he wont then some how he came to my place after lot of trouble, and intimated me that ‘ Drin Motor to be replaced ‘ also got signature in the voucher.
Then he said he will be coming next day to change it but not at all, they we get SMART CARE (service) number[protected] and phoned many times they will promise that they will do it asap, but none done only I wasted my time /energy/money and get tensed .at last a gentleman name Mr.Rajagopalan answered from[protected] and said we will fix it maximum within 1/12/2009 but I didn’t receive ang call or service engineer .
So now I should get my things to be done asap or else I am prepared to take this issue to higher end.

My contact Name and cell number : Thangarangan [protected].